Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Mehr ansehen
Unternehmen hat geantwortet
Andy Moss arrived today for a measure from Wren! He was absolutely brilliant — really informative, incredibly helpful, and such a genuinely lovely guy. He made the whole experience feel easy and co... Mehr ansehen
Unternehmen hat geantwortet
Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... Mehr ansehen
Unternehmen hat geantwortet
We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Mr G Pearson undertook my home surveyor today - excellent Surveyor Service.
From start to finish, Gary was professional, knowledgeable, friendly and helpful. He also communicated really well and made the whole process feel straightforward. Gary is an absolute credit to Wren - professional, polite and efficient.
I should also add that the Wren employee Ujwal that I met in the showroom was also incredibly good at his job knowledgeable and genuinely interested in understanding what I wanted and provided a great service, communicated brilliantly and was really helpful. He also organised today’s visit efficiently, and his email communications to date have been informative and professional.
Really grateful to Bailey for sorting our non standard request. He was patient and took time to understand the problem and found a resolution for us. Thank you
Pucked up on point od no refund for handles within c9nversation about other issues with the kitchen. Refunded cost of handles there and then, ehich shoukd have been done at point of handles returning to depot having not been accepted.
T moyo the surveyor arrived manged to put everything together designing the kitchen freindly approachable. Great service
S.WOOD & R WOOD. Well I dont no what to say really, overall it has been a great experience with wrenn kitchen from start to finish, Simon and Ben who delivered are kitchen were fantastic throughout, handled every item with due care and attention, delievered on time as stated, they were so easy going very polite and great guys to talk to, they are both definitely a credit and great assets to your team absolute great work they did. They also noticed straight away items were missing and they both was reassuring that we will receive these items/item as soon as he was able to notify the company of this. I honestly cant thank them both enough for today there effort was outstanding. The whole experience we have received with wrenn has been truly amazing from start to finish and i am so truly greatful for the time and dedication you have all put into your work. Keep doing what you do as your all a credit to your team and have been amazing throughout. So Thankyou so much.
A.Mosd from Preston Wren
Was very professional
We had many areas for measuring
He was not reluctant, and happily got on with his measuring.
Very polite,very professional and very helpful, thank you Joseph
Samuel took his time to understand the issues I had and resolved them in a polite and timely manner.
Well fone
Brilliant confidence
Well informed about everything

Antwort von Wren Kitchens
RICHARD WAS REALLY HELPFUL AND DELT WITH THE PROBLEM STRAIGHT AWAY

Antwort von Wren Kitchens

Antwort von Wren Kitchens
Great service in store and with delivery. Super smooth from start to end.
Just wanted to say thank you so much to the two delivery guys (J Day and his partner!)
We don't have the easiest access and they made the whole process very smooth and made sure the space was still useable - essential with two little children!
Huge thanks to both of them for an efficient and professional service! Kitchen still pending but had been easy from start to finish with Simon in store to Steve who is currently fitting it!

Antwort von Wren Kitchens
Timely arrival, friendly and great customer service.

Antwort von Wren Kitchens
Order number: 49986938 Delivered by
I. Barnett . Ian and his colleague were very professional and worked with care. They were also very polite and friendly.

Antwort von Wren Kitchens
Natasha was extremely helpful in arranging a redelivery for a replacement part for our kitchen.

Antwort von Wren Kitchens
Jordan Dexter and Neve from customer service went above and beyond with a few issues I had and were both very reassuring with my concerns. The after sales service from this company sets them miles apart from most other companies out there.

Antwort von Wren Kitchens
@Richard was extremely helpful and prompt with my queries and actioned immediately. Really happy with the good service provided.

Antwort von Wren Kitchens
Had "J Taylor" out on Saturday morning to measure our kitchen, fantastic service, phoned prior to arrival, polite, and professional, had the kitchen measurements in no time what so ever. (We have a small kitchen) So this was to be expected. Fantastic service so far, next step awaiting our kitchen.
Many thanks,
A&C

Antwort von Wren Kitchens
Laura from customer services was super helpful and issued my replacement items immediately - she was understanding and courteous and I was happy with the we’ve I received.

Antwort von Wren Kitchens
G Jepson was very knowledgeable and polite. Answered all questions, explained how the next steps will work, on time, excellent communication and very professional

Antwort von Wren Kitchens
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