Ordered a gasket having carefully checked the part number etc. Waited two weeks for delivery but it was the wrong thickness. Tried contacting them via phone and e mail but no response. However did get... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered item 2 weeks ago, not received. No communication when trying to understand why. Triwd via email twice and also tried calling countless times. Standard voicemails " we dont have anyobe to an... Mehr ansehen
Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to re... Mehr ansehen
Company reliably provided spares for diy grass trimmer as ordered. Due to universal shortage of components I waited for almost two months for parts. I accept this as understandable under the circu... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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horrible experience.
horrible experience.
purchased a mower online in april. was told it will be delivered by May but its 29th september and yet not delivered. I had to actively chase my purchase and there was no update received from them.
I will never buy any item from them no matter how cheap they sell
Has to be the worst customer service…
Has to be the worst customer service ever. Kept pointing me to exploded plans that had been photocopied thousands of time so blurred difficult to read. explained the parts i needed they told me the part numbers ordered them. 1st delivery parts missing. 2nd attempt wrong bolt sent. 3rd timer correct part but with no threads in the end to bolt blade on. Had to take part to a machine shop to get threads in it. Staff really do care at all.
Appalling customer service
Do not mention whether an item is in stock or not. Just take your money including delivery and then complete silence. Waiting 3 weeks now, phoned numerous times with no answer, e mailed but no answer. Could have got part of eBay on next day delivery. Appalling customer service.
NOT IN STOCK AT ALL
Second time of using this company. Both times said it was in stock.
1st order finally arrived after chasing and this second order just not even getting a response when I email or call.
Surely you can put on site wheher parts are in stock or not.
Placed an order for parts as needed urgently. Trying to check if order on its way no response from emails and they do not answer calls. Surely the best way is to say on site if parts are in stock or not. Customer service is non existent. Update now received email will increase rate if and when the items do actually arrive
Tanaka Spares UK
It is the only Tanaka spares supplier I could find in the UK. Steve was very helpful via email, but they did not answer the phone.
First class part perfect no flaws…
First class part perfect no flaws mountfield chassis .
Easy to find part cheapest on internet
postage cheap arrived within two days as was in stock good communications
definitely
deal again
Items delivered in the expected window…
Items delivered in the expected window (typically 3 working weeks) . Consistent good service and when I need more parts I will be back. Thanks All.
Still nothing.
They charge a delivery fee, give no info on when item is to be delivered just says pending and has done for 8 days. No replies to emails. Taken my money for items. By far the worst online company I’ve dealt with sorry haven’t dealt with cuz they seem to have no customer support or care.
Will not use again. Needed parts quickly and 8 days and counting is dreadful when you charge delivery fee. Let people know before they click pay if you don’t have items. Can’t blame Covid anymore.
I wished i had read the reviews before…
I wished i had read the reviews before ordering. I rang the number to check if they had stock and place an order. A very rude person told me we only accept online orders so go to the website was the response. I placed an order for three belts and they to my money over £150 and after waiting a week only two belts are delivered and no explanation apart from out of stock. No update on when i am likely if at all to recieve the third and most important belt of the three. I will be returning the other two and never ever using again. please read the other reviews and avoid at all costs.
You can't get through on the phone and…
You can't get through on the phone and can't leave a message either on answerphone. No reply received via contact page. No accelerator control lever received, although apparently in stock on 9/4/24. As of 22/4/24 not received and no idea when it might arrive. You have our money, we don't have the item. Not happy. As of 26/4 still not received and at 4.10pm they are already closed, although answerphone says they will close at 4.30pm.
Huge stock, helpful staff, prompt response/delivery
WoM has a huge range of stock, and what they don't have they will obtain generally swiftly. They are amazingly helpful on the phone with non-professional users of garden equipment, and they are my first "go to" when I need anything in the way of spares for my Stiga 540iX 4WD mower.
Super product and good service
Super product and good service, recommend
bought a new iseki mower last year had…
bought a new iseki mower last year had problems from the outset there service department is none existent still waiting a year later for the issues all emails to prove this next move is iseki direct
Great service
Good speedy service and everything arrived together and the time they said it would arrive.
I haven't purchased anything yet
I haven't purchased anything yet, this the 2nd request. One thing I hate is pressure. Normally I would just close the site. so please don't ask again
Super speedy service
Found the parts I needed on Monday evening and emailed to see if they were in stock. Tues morning Steve replied to confirm stock. I placed the order straight away and parts arrived the following morning ( today ) meaning I could fix my mower and get back working in the afternoon. Awesome service and a big thanks to Steve
Excellent
Brilliant technical advice followed by speedy delivery of parts ordered. Could not have been more helpful.
Poor customer service
Ordered part, didn’t arrive as expected so tried calling their phone number over several days - no answer ever - used their contact form - no reply…
Part eventually arrived , too late as I needed part in a hurry and bought it elsewhere.
Great site great service
Fabulous site. Found what I needed easily and had it within a couple of days. Great service
Robin Lane
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