Mercia Garden Products Bewertungen 

4.171
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products! Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Unfortunately the QR code instructions did not work, the link on Wayfair did not work, when we contacted you through Wayfair for the instructions to be sent, we were ignored and never received them. W... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall our purchase was very good, and we are happy with the end result, but the screws to fit the product together were not very good at all, and a better solution should be made. And it doesn't hel... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

As one of the UK’s largest manufacturers of timber garden products, we go above and beyond to meet the needs of our business partners. Our constant analysis of the market has allowed us to develop an extensive product range that caters for everyone. A well established reputation for quality and service means you can be rest assured that you're in good hands.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

4171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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3,5

Alle Bewertungen

(4.171)

355 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Excellent Service from Neil at…

⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products!

Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery went smoothly, and I’m really pleased with the service provided.

It’s great to deal with someone who takes pride in their work and looks after their customers. I would happily recommend Neil and Mercia Garden Products to anyone looking for a quality garden building and excellent service.

Thanks again, Neil! 👍

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unfortunately the QR code instructions…

Unfortunately the QR code instructions did not work, the link on Wayfair did not work, when we contacted you through Wayfair for the instructions to be sent, we were ignored and never received them. We had to spent ages googling similar models and hoped for the best. Due to this the shed is definitely not up to scratch and is flimsy and was a pain in the butt to put together. For the price we paid I expected WAY more sturdiness and at the very least some paper instructions or a link to them that actually worked…

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Overall

The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER downloading them this was a situation that either I missed or was not explained when buying . The only very poor design ( I think this has been commented on before ) is the windows and window ledge after much swearing I decided to use my own initiative and fix a lot more securely. Apart from this I am quite pleased with the finished shed .

22. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Overall our purchase was very good

Overall our purchase was very good, and we are happy with the end result, but the screws to fit the product together were not very good at all, and a better solution should be made. And it doesn't help when there was not enough screws to put together.

22. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for taking the time to leave us your review

Bewertet mit 2 von 5 Sternen

Would not recommend this company

Would not recommend this company garden shed was very flimsy and a few of the slats on the panels were already detached from the framework which I had to re-nail, I’m going to have to reinforce the base floor as it’s very thin and will go throw it in no time
Delivery service was quick but not so good product

22. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Damaged item

Purchased a metal garden storage box from this company via Wickes & on receiving the said item I found that the lid was damaged. I contacted the company who sent out a replacement lid which also unfortunately had a scratch completely along the length of the lid.
I decided that it wasn’t worth the aggravation trying to get a replacement yet again & started to build the box, only to find that there were missing screws. I therefore had to contact them again in order to get the missing parts.
I understand that Mercia are only the sellers (via Wickes) but I expect a company to supply products in good condition & with no missing parts.
I have contacted Wickes with regards to compensation for the damaged lid & the inconvenience caused & am awaiting their reply as they need to liaise with Mercia.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your feedback. We’re sorry to hear that you experienced issues with the condition of the replacement lid and the missing parts.

We appreciate you taking the time to share your experience, and we will use your feedback to help us identify where improvements can be made to our product quality and customer service.

Bewertet mit 5 von 5 Sternen

Amazing delivery man

On 16/10/26, I had a delivery driver named Mick, he was absalutely fantastic!
He was prompt with the delivery time , he was very friendly and chatty and gave a wonderful service.
He made sure he stacked it all in my back garden properly for me and also verbally told me he had arranged the two seperate sheds all in order of arrangement for me. Hes an asset to your company!

16. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for leaving us your lovely review
It's great to hear our services met your expectations!

Bewertet mit 5 von 5 Sternen

I'm 82 yrs old and am very pleased with…

I'm 82 yrs old and am very pleased with how sheds UK dealt with my order apart from one thing.

To put the shed together, firstly you need to scan the QR Code to be able to print out the instructions on how to assemble the shed.

This is ridiculous. The reason being.... HOW MANY PEOPLE HAVE THE FACILITIES TO DO THIS, ESPECIALLY MOST PEOPLE OF MY AGE. THANKFULLY THAT DOESN'T APPLY TO ME.

So with respect, I would suggest that Sheds UK send written instructions with their product. Obviously this will involve printing costs which is probably why they don't do it. Also to make sure that it can be printed because when my son tried printing out the instructions they printed out in landscape format which missed the ends of each line of instructions.

Brian FC Holmes

18. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for leaving us your review
Your feedback is appreciated and will be passed on internally

Bewertet mit 3 von 5 Sternen

Very Disappointed

After eventually managing to erect my 8x8 corner summer house. I show my negative review of the product supplied.
The quality of the constructed panels were very poor. The floor and roof panels would not match together and I had to purchase sash clamps and g- clamps to get the panels to line up and clamp them together. If when ordered it would come green I definitely would not have ordered why does that be stated in the description. Over all I’m really disappointed with my summer house.

16. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your feedback. We’re sorry to hear you’ve been disappointed with the quality of your summer house and the difficulties experienced during assembly. Our customer service team has reached out to you to discuss your concerns and work towards a resolution.

Bewertet mit 5 von 5 Sternen

The fitters were great product as a…

The fitters were great product as a few issues
Main one being why wud anyone make a summer house with a door 0pening less than 6ft
I av hit my head on door jam numerous times so be carefully wen ordering if yr over 5 8 tall u will regret it

7. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for taking the time to leave us your review
We appreciate your feedback on the item

Bewertet mit 5 von 5 Sternen

Shed delivery

Karl, the driver was very polite and a lovely chap. The fact the tracking was constantly updated was reassuring and helpful with planning my jobs around the delivery.

14. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your lovely feedback! We'll be sure to pass your kind comments on to Karl! 😊

Bewertet mit 5 von 5 Sternen

Amazing customer services

Amazing customer services! Aimee went above and beyond to help assist and resolve my problem. Loving my Summer House.

13. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Great service

Great service, very easy to do business with, Aimee Woodward was very helpful answering all my questions, selecting products and processing my order. Looking forward to receiving the order. Thankyou !

9. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your lovely review

Bewertet mit 5 von 5 Sternen

I just what to say thank you Dainart…

I just what to say thank you Dainart the driver that delivered my Shed this morning. What a polite and helpful young man. It was raining but he still helped me carry all the parts to my back garden. He really is a credit to your company.

9. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for taking the time to leave us your great feedback!

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