⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products! Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately the QR code instructions did not work, the link on Wayfair did not work, when we contacted you through Wayfair for the instructions to be sent, we were ignored and never received them. W... Mehr ansehen
The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER... Mehr ansehen
Overall our purchase was very good, and we are happy with the end result, but the screws to fit the product together were not very good at all, and a better solution should be made. And it doesn't hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
As one of the UK’s largest manufacturers of timber garden products, we go above and beyond to meet the needs of our business partners. Our constant analysis of the market has allowed us to develop an extensive product range that caters for everyone. A well established reputation for quality and service means you can be rest assured that you're in good hands.
Kontaktinformationen
Old Great North Road, NG23 6QN, Newark , Vereinigtes Königreich
- 01636 821215
- customerservice@merciagp.co.uk
- merciagardenproducts.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
⭐⭐⭐⭐⭐ Excellent Service from Neil at…
⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products!
Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery went smoothly, and I’m really pleased with the service provided.
It’s great to deal with someone who takes pride in their work and looks after their customers. I would happily recommend Neil and Mercia Garden Products to anyone looking for a quality garden building and excellent service.
Thanks again, Neil! 👍
Friendly
Friendly, one time with my shed, care with unloading.
Unfortunately the QR code instructions…
Unfortunately the QR code instructions did not work, the link on Wayfair did not work, when we contacted you through Wayfair for the instructions to be sent, we were ignored and never received them. We had to spent ages googling similar models and hoped for the best. Due to this the shed is definitely not up to scratch and is flimsy and was a pain in the butt to put together. For the price we paid I expected WAY more sturdiness and at the very least some paper instructions or a link to them that actually worked…
Overall
The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER downloading them this was a situation that either I missed or was not explained when buying . The only very poor design ( I think this has been commented on before ) is the windows and window ledge after much swearing I decided to use my own initiative and fix a lot more securely. Apart from this I am quite pleased with the finished shed .
Overall our purchase was very good
Overall our purchase was very good, and we are happy with the end result, but the screws to fit the product together were not very good at all, and a better solution should be made. And it doesn't help when there was not enough screws to put together.

Antwort von Mercia Garden Products
Really impressed with the service
Really impressed with the service, happy with the summerhouse, lovely friendly guy who delivered it 😀

Antwort von Mercia Garden Products
Would not recommend this company
Would not recommend this company garden shed was very flimsy and a few of the slats on the panels were already detached from the framework which I had to re-nail, I’m going to have to reinforce the base floor as it’s very thin and will go throw it in no time
Delivery service was quick but not so good product
Instructions absolutely useless
The shed itself is fine however the instructions were absolutely useless had to pretty much guess how it went together
Very bad quality product had for one…
Very bad quality product had for one month and all the wood has pretty much rotted through do not order from this company
Easy delivery and assembly
Easy delivery and assembly. Good size and price. Very happy so far

Antwort von Mercia Garden Products
Damaged item
Purchased a metal garden storage box from this company via Wickes & on receiving the said item I found that the lid was damaged. I contacted the company who sent out a replacement lid which also unfortunately had a scratch completely along the length of the lid.
I decided that it wasn’t worth the aggravation trying to get a replacement yet again & started to build the box, only to find that there were missing screws. I therefore had to contact them again in order to get the missing parts.
I understand that Mercia are only the sellers (via Wickes) but I expect a company to supply products in good condition & with no missing parts.
I have contacted Wickes with regards to compensation for the damaged lid & the inconvenience caused & am awaiting their reply as they need to liaise with Mercia.

Antwort von Mercia Garden Products
The delivery driver was very helpful…
The delivery driver was very helpful and friendly. 😊

Antwort von Mercia Garden Products
Amazing delivery man
On 16/10/26, I had a delivery driver named Mick, he was absalutely fantastic!
He was prompt with the delivery time , he was very friendly and chatty and gave a wonderful service.
He made sure he stacked it all in my back garden properly for me and also verbally told me he had arranged the two seperate sheds all in order of arrangement for me. Hes an asset to your company!

Antwort von Mercia Garden Products
I'm 82 yrs old and am very pleased with…
I'm 82 yrs old and am very pleased with how sheds UK dealt with my order apart from one thing.
To put the shed together, firstly you need to scan the QR Code to be able to print out the instructions on how to assemble the shed.
This is ridiculous. The reason being.... HOW MANY PEOPLE HAVE THE FACILITIES TO DO THIS, ESPECIALLY MOST PEOPLE OF MY AGE. THANKFULLY THAT DOESN'T APPLY TO ME.
So with respect, I would suggest that Sheds UK send written instructions with their product. Obviously this will involve printing costs which is probably why they don't do it. Also to make sure that it can be printed because when my son tried printing out the instructions they printed out in landscape format which missed the ends of each line of instructions.
Brian FC Holmes

Antwort von Mercia Garden Products
Very Disappointed
After eventually managing to erect my 8x8 corner summer house. I show my negative review of the product supplied.
The quality of the constructed panels were very poor. The floor and roof panels would not match together and I had to purchase sash clamps and g- clamps to get the panels to line up and clamp them together. If when ordered it would come green I definitely would not have ordered why does that be stated in the description. Over all I’m really disappointed with my summer house.

Antwort von Mercia Garden Products
The fitters were great product as a…
The fitters were great product as a few issues
Main one being why wud anyone make a summer house with a door 0pening less than 6ft
I av hit my head on door jam numerous times so be carefully wen ordering if yr over 5 8 tall u will regret it

Antwort von Mercia Garden Products
Shed delivery
Karl, the driver was very polite and a lovely chap. The fact the tracking was constantly updated was reassuring and helpful with planning my jobs around the delivery.

Antwort von Mercia Garden Products
Amazing customer services
Amazing customer services! Aimee went above and beyond to help assist and resolve my problem. Loving my Summer House.

Antwort von Mercia Garden Products
Great service
Great service, very easy to do business with, Aimee Woodward was very helpful answering all my questions, selecting products and processing my order. Looking forward to receiving the order. Thankyou !

Antwort von Mercia Garden Products
I just what to say thank you Dainart…
I just what to say thank you Dainart the driver that delivered my Shed this morning. What a polite and helpful young man. It was raining but he still helped me carry all the parts to my back garden. He really is a credit to your company.

Antwort von Mercia Garden Products
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







