“I’ve been insured with this company for a year. Setting up my policy was straightforward, and the price was competitive. Customer service was helpful whenever I had questions. I haven’t had to ma... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Mehr ansehen
Unternehmen hat geantwortet
It’s a shame I can’t give them a zero rating; they are basically a bunch of scammers. I had booked the car insurance a month or more in advance and received the confirmation and the "black box" device... Mehr ansehen
Unternehmen hat geantwortet
This is early days as the insurance is just due to start so I can’t comment on the claims side of things, but WiseDriving quote was competitive for a young driver and met all my needs. It was easy to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über WiseDriving
Vom Unternehmen geschrieben
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Kontaktinformationen
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Vereinigtes Königreich
- contact@wisedriving.com
- www.wisedriving.com
4,0
Gut
8121 Bewertungen
Bittet Kunden um Bewertungen
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AWFUL DO NOT USE
Shocking customer service
Mis leading small print and contract
I have been charged an extortionate amount to leave through no fault of my own and they wanted to direct me down the route of debt collection immediately.
DO NOT USE
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, we can investigate further.
Thanks,
Holly
AVOID LIKE THE PLAGUE
where do i even start. insurance company was a nightmare from the get go. first to install my black box which was difficult and had to damage my battery cover to get in at it then for them to call me and say it wasn’t working. where i provided proof they still said that my insurance would be getting cancelled then for me to phone a few days later for them to tell me it was a technical issue on their side and everything is fine but somehow that was my fault.
then go on a few months everything is fine. to get a call at work saying my black box wasn’t working and to send in pictures but apparently wasn’t working for weeks and no notice..anyway taken pictures which they claimed weren’t good enough and threatened to cancel me. i don’t know how they expect a girl of 20 years to have mechanical knowledge as if they listen to numerous calls they will hear that many times i claim i can’t get into the battery as it has a hard plastic cover. i decided a few days later that enough was enough as i was stressed and upset over it to cancel and go elsewhere and honestly never been happier.
also recently got a bill through with my outstanding balance they have an absolute cheek i am truly disgusted
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Hi Natalie,
We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.
Thanks,
Kathryn
Good and fast response.
My experience was great because their response is top notch my black box stopped working and I called them they told me what to do on the phone go through with me step by step still it didn't work before you know in 2 days time I received a new box you put your customers first that's a welldone for me.
20. März 2025
Antwort von WiseDriving
Hi Samantha,
Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us, we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you.
Thanks,
Kathryn
Since being with wisedriving I’ve had…
Since being with wisedriving I’ve had very good experience with them, helpful and good communication
20. März 2025
Antwort von WiseDriving
Hi Martin,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Antwort von WiseDriving
Hi,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
Antwort von WiseDriving
Hi Pauline,
Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.
Kind regards,
Angela
Great communication and insetive to…
Great communication and insetive to lower insurence with monthly driving score
14. März 2025
Antwort von WiseDriving
Hi Louise,
We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated.
Kind regards,
Angela
Cancelled my insurance after just…
Cancelled my insurance after just renewing didn’t give me a reason
21. Januar 2025
Antwort von WiseDriving
Hi,
Thank you for taking the time to leave us a review. We do apologise that you’re disappointed with the experience you have had with us. I can see that we did speak to you to discuss the cancellation of your policy. Should you require any further information, please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.
Many thanks,
Lauren
The application with which you can…
The application with which you can theoretically terminate the policy is practically unusable (it only creates problems). The chat is at such a level that it is practically useless.
6. März 2025
Antwort von WiseDriving
Hi Adam,
We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.
Many thanks,
Lauren
Were fine until I went elsewhere and…
Were fine until I went elsewhere and didn't want to renew with them. I cancelled my direct debit and then went online to cancel my policy. They want to charge me £75 for cancelling, when it is quite normal for people to cancel their insurance (who the hell auto renews in 2025) when you've found it cheaper elsewhere.
17. Februar 2025
Antwort von WiseDriving
Hi Donna,
We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.
Thanks,
Kathryn
No issues at all great service
I missed a payment and they where good enough to give me another date to pay helpful in every way. I have the black box and when I had good score my insurance payments went down some money wich was great
3. März 2025
Antwort von WiseDriving
Hi Kevin,
Thank you for choosing WiseDriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us, we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you.
Thanks,
Kathryn
Great im very happy
4. März 2025
Antwort von WiseDriving
Hi,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many thanks,
Adam
My fourth year with an insurance here…
My fourth year with an insurance here and I have a good score however every single year my insurance keeps going up although the ad is saying if your score is good your insurance price will decrease
24. Februar 2025
Antwort von WiseDriving
Hi Sunea,
Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we would be happy to answer your questions.
Many thanks,
Angela
This firm is the worst to deal with I…
This firm is the worst to deal with I would never recommend them to anyone total rip off outfit
28. Januar 2025
Antwort von WiseDriving
Hi Paul,
Thanks for taking the time to leave a review. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we’d be happy to answer any queries you have regarding the cancellation of the policy.
Many thanks,
Angela
Do not bother with this insurance…
Do not bother with this insurance company. I cancelled a month and a half prior to my policy ending, and I get charged an astronomical amount. I set up a payment plan, and two months failed due to issues with my bank that I was trying to resolve. I made contact with them to reset it up, and suddenly it's sent to a debt collection agency even though I contacted them prior to this. The staff are beyond rude, told me they were going to launch an investigation into why I was charged so much when i had a month and a half left of my policy, and didn't even bother doing so. Absolutely ridiculous, and I'll never be back.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Hi Amelia,
We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we’ll be happy to answer any questions you have.
Many thanks,
Angela
AVOID THIS COMPANY AND BE STREDD FREE…
AVOID THIS COMPANY AND BE STREDD FREE PAY SOMEONE WHI CARES ABOUT CUSTOMERS.IF YOU ARE THINKING OF TAKING OUT AN INSURANCE POLICY WITH THIS COMPANY BECAUSE THEY ARE CHEAPER THAN OTHER
PLEASE DON'T BOTHER. THEY WILL TRY TO GET MONEY FROM YOUR FOR JUST ABOUT ANYTHING THEY WANT.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Hi,
We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.
Many thanks,
Angela
Antwort von WiseDriving
Hi,
Thanks for leaving a review, we really do appreciate you taking the time out to share your experience with us.
Kind regards,
Angela
Claims difficult to make
The insurance itself is fine and my black box is great for my policy, however i had an accident and tried to claim (they outsource their claims department to winns solicitors) and was told i needed to give open access to all my bank accounts in order to go ahead with the claim which deterred me from completing the claim as i’ve never heard of this with any other claims department and make me uncomfortable. other than that it’s easy to make policy changes and the black box policy has been great for me.
1. September 2024
Bewertung ohne vorherige Einladung
Antwort von WiseDriving
Hi Mia,
We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.
Thanks,
Angela
Antwort von WiseDriving
Hi,
Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with WiseDriving so far. If there is anything you feel we can do better for you, please let us know.
Many thanks,
Adam
is very good
11. Februar 2025
Antwort von WiseDriving
Hi Roba,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
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