Williams & Yates Bewertungen 78

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great collection experience! Jake is as so helpful in organising our quote, our Move Co-ordinator Emma has been fab throughout answering all our silly questions. The crew on the day Dylan, Jordan B &... Mehr ansehen

Bewertet mit 5 von 5 Sternen

They have been so so understanding and helpful. Moving is hard and that to another country with a toddler, can be so challenging. Aaron and his teams have been so good to us and constantly in the loop... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great experience from start to finish with excellent communication all the way through. The video call to enable them to see what needed to be moved made things much easier. We had Michael and K... Mehr ansehen

Bewertet mit 4 von 5 Sternen

We made a move from London to Paris. We had a furnished apartment, but we had a lot of cartons and a few heavy pieces. Louise was responsible for packing. She and her crew were 5-star exce... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Williams & Yates is a premium relocation and logistics company specialising in seamless moves, fine art handling, interior design services and secure storage solutions. Whether you're moving home, transporting high-value pieces, or coordinating a full design installation, our expert team delivers a refined and reliable service tailored to your needs.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

78 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

From Arizona to Suffolk pain and worry free!

From the first phone enquiry to the final delivery W&Y have been absolutely superb, especially our move co-ordinator, Maria R. I'm sure we've been far from the biggest shipments that Maria has dealt with, but she's kept us well informed at every stage, had excellent advice to help with the paperwork, and from the two lads in Az that collected and packed our stuff, to the lads that delivered it this morning in the terrible rain, I have nothing but thanks and praise. I would recommend W&Y to anyone.

27. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The guys...Ollie

The guys...Oldie, Jordan and Michael were veffi ie the quick and professional, but we're also pleasant and fun to have around.
Highly recommended , and thank you for a job well done

21. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

International move from Vienna…

International move from Vienna (Austria) to Hampshire UK.

From the outset Nikki,Aaron, Ayden assisted me with all my queries providing me with an excellent service.

I would particularly like to say a big thank you to the moving crew who were consistently professional, efficient both in Vienna and Hampshire (and cheerful with it)

I would highly recommend all who work at Williams & Yates for International and Internal moves.

Thank you team - Jonathan Case.

17. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ease from start to finish

From start to finish, I felt like I was in safe hands. The introductory zoom call was very meticulous, even sorting parking for us! On our moving day, I was really poorly but the boys handled everything so expertly I barely had to lift a finger. A hugggeeeee thank you to Alex, Ryan & Alan. Particularly Ryan went above and beyond to even install legs on my TV as my TV stand wouldn't fit into the new house. It is slightly more expensive than other but so worth the cost. No regrets!

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and smooth shipping experience

Our experience with W&Y has been positive right from the start. Jake from the sales team was responsive and knowledgeable, and provided us with a fair quote (the price for the service provided was unmatched). Maria who handled the coordination was responsive and reassuring. On the day of the move, Ollie and Jordan were punctual, professional, and efficient - got the packing and loading done in an hour (was supposed to take about 3-4 hours).

We are now waiting for our shipment to arrive in our destination country. Hopefully it will all go well and arrive safely.

Thank you, W&Y!

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I honestly cannot recommend Williams…

I honestly cannot recommend Williams and Yates highly enough. From start to finish the entire experience was smooth, professional, and completely stress free. Moving is usually overwhelming but this team made it feel effortless.

A huge thank you to Dylan, Marlon, and Victor who were absolutely outstanding. They arrived on time, worked efficiently, and handled everything with real care and respect. Nothing was too much trouble and they treated our belongings as if they were their own. Their teamwork was impressive and their positive attitude made a long day genuinely enjoyable.

If you are looking for a reliable, trustworthy, and hardworking removal team then Williams and Yates is the company to choose. Thanks again to Dylan, Marlon, and Victor for making our move such a positive experience.

20. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Williams & Yates arranged for transporrt of our flat contents from London to the States

Williams & Yates arranged for all the details of transporting furniture, rugs, artwork and kitchenware from our flat in London to our home in the States. At every step, their team was wonderfully responsive and impressively professional. The process began with estimated expenses of the move, and once we'd signed on, they orchestrated packing our things in London, keeping us informed about progress of transAtlantic and cross U.S. transport and delivery/unpacking at the end. They also helped with the customs and insurance paperwork, which was greatly appreciated. Their team took excellent care of our things, which arrived in great shape. I would highly recommend this firm to others.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Williams & Yates has been a really…

Williams & Yates has been a really great company to deal with. All staff have been polite and helpful. The process from quotation to order booking was clear and quite straightforward. Our only slight criticism is the time to receive sailing dates has been longer than anticipated.

Jake Hill completed our booking and was super responsive to our communications.

Nikki Jones was absolutely brilliant at solving a collection issue we had & resolved it in record time for us. It made a very stressful situation much nicer!

Finally, our move manager Maria Rodriguez has been so very helpful & extremely patient as we've experienced a few hiccups (from our end, not Williams & Yates!). She has been a pleasure to deal with & we would happily recommend Williams & Yates to others. They really have gone above and beyond for us with complications we have faced.

Thank you all!

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not as advertised. Would not tecommend.

We had a two day house move booked in. This is a five bedroom detached house for context.

Team arrived early on the first day, in an average-sized white van. Not the nice large branded vans shown on the website, clearly a subcontractor and a team of younger people. They started packing up and then said there was a problem because they ‘hadn’t seen’ the loft and the downstairs bedroom. This despite the sending over an inspector beforehand who took a video of the house to give an accurate quote.
I agreed to pay extra for another man for day 2. Not ideal and not my fault but obviously just wanted to get moved.
They did one run to the new house on the first day, finished work at 1:35pm and went home with at least 2/3 of the house still to be done.

Came back on day 2 and they were immediately stressed that they would have to make ‘more than one run’ in order to finish and made sure that we knew it
One of our beds wouldn’t come apart so they broke it to make it fit on the van, and then left it in the new bedroom in pieces.
Took forever attempting to put the beds back together and clearly weren’t skilled in this dept, delaying the entire move. We now have two beds that used to lift up with under mattress storage that now do not.
Sky Glass TV has scratches on the screen, but at least it ended up in the new house. Unlike the tv in my bedroom which they left behind because it wouldn’t fit on the van and would mean another run. ‘We’ll take the stand off do you and you can fit it in you car’. Yes. Great. Just what I’m paying nearly £4000 for.
Complained and was given the standard ‘fill in this form with all your details of the purchases of these items including receipts of the original purchases etc etc and we’ll put it to the insurance’. You’ll obviously have to pay the minimum as per the contracted terms’.
They harass you to get you to go with them and then drop you like a hot brick once the job is in motion.
Wouldn’t use again.
Wouldn’t recommend.

25. November 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

We are sorry to see you are not happy with your move, we can assure you your move was not subcontracted, this is not something we do so we are not sure what you mean by this.

Your move coordinator is in touch with you and we would love to get things resolved.

Bewertet mit 5 von 5 Sternen

they helped us move a robot between…

they helped us move a robot between locations. a relatively small item but easy to damage or break parts of it if not done carefully. experience with the moving crew was convenient and stress-free and done in 1.5 hours or so

4. Dezember 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for taking the time to leave us a review! We move all sorts of items but a robot is certainly unique.

Bewertet mit 5 von 5 Sternen

Recommend 100%

The crew Ollie , Josh and Ed were wonderful, really helpful, nice and polite. It was really a smooth experience and definitely would recommend !! Thank you for making it so easy

2. Dezember 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for your positive review, we will be sure to pass this feedback onto your move team.

Bewertet mit 5 von 5 Sternen

Best Service Ever

I cannot praise this company and their staff enough. Emma Bunyan, my appointed caseworker for my move to Australia from the UK has kept me updated and informed throughout the entire process. In addition she was friendly and supportive throughout.

Alan, Louise and Myles, who were my removalist crew on the day were brilliant. They worked fast and efficiently and were very friendly and helpful and their skill and experience was clearly evident.

The stress of packing up my 20 years of living in the UK was certainly made much less stressful and easier by the fantastic level of service from all involved with my move.

If you need to move across town or across the world you will not go wrong if you use Williams and Yates, I can wholeheartedly recommend them.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for your feedback, this is a really nice review to receive and we will be sure to pass to the team on your move! Best of luck in your new home.

Bewertet mit 2 von 5 Sternen

No accountability for negligent packing

Good communication but poor packing and refusal to take accountability for negligence. A large piece of art in a glass frame was wrapped and then put in a bike box 3x too big without labelling, ‘fragile’ tape or indication of contents. It wasn’t further stuffed to stop movement and definitely is not to industry standard. Those who further transported had no indication of its contents or fragility and it was moved as if it were a bicycle. The extent of damage was excessive and the hundreds of shards of glass scratched the piece to the point where it was ruined. They claim no liability and pointed to the fact I didn’t take out their additional insurance, which now knowing the increased price of the art to replace and the deductible would have seen me in the same predicament as I am now. This is my 3rd overseas move, and by far the worst experience.

5. September 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for your feedback. This was an international move from the UK to the USA, and while we take great care with all shipments, occasional damage can occur over long distances. For this reason, we offer comprehensive insurance, which was declined.

Despite the lack of insurance cover, we still offered—purely as a goodwill gesture—to have the artwork professionally reframed at our cost. This offer was unfortunately declined. The value of the piece was also later stated to be significantly higher than originally declared, and the reimbursement requested exceeded £1,000. Given the circumstances, we believe our offer to reframe the artwork was fair and made in the spirit of resolving the matter amicably.

We are genuinely sorry that this experience has left you disappointed and wish the outcome had been more positive for all involved.

Bewertet mit 5 von 5 Sternen

Fabulous removals company

William & Yates moved me from Warwickshire to Bedfordshire last Monday. The day was stressful but the staff were amazing. The day started off with Emma from the office calling to let me know who was coming and when. Dillon and his team arrived on time and packed up my home in no time at all. We then went down to my new home and the team waited patiently until we had the keys. Although it was a long day they left the same as they came smiling and extremely polite. I cannot fault the service from start to finish, highly recommend.

24. November 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for taking the time to leave us such a nice review!

Bewertet mit 5 von 5 Sternen

Smooth and efficient furniture move

Smooth and efficient furniture move. 10/10. Crew members George, Myles, Alex & George are all incredible. Would recommend.

28. November 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

This is a great review to receive thank you. Best of luck in your new home.

Bewertet mit 5 von 5 Sternen

Stress Free Start to Finish

The teams at Williams & Yates made our entire move process stress free.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

Thank you for your review, we wish you all the best for the future.

Bewertet mit 5 von 5 Sternen

Williams and Yates.

I recently visited Williams and Yates Shippers, who are assisting us with the shipment of goods to the USA. Up to this point, communication with the team has been excellent, and meeting them in person only reinforced our confidence. Maria, Martin, and Mark were all extremely pleasant, helpful, polite, and courteous.

We also want to acknowledge the team members who collected goods from our other locations — they, too, were incredibly kind, helpful, and caring throughout the process. Their professionalism and attention to detail have truly stood out.

The warehouses are new, very clean, and well-organized. We genuinely couldn’t have asked for a better team to handle our move at this stage. We highly recommend them. Thank You!!

21. November 2025
Bewertung ohne vorherige Einladung
Williams & Yates-Logo

Antwort von Williams & Yates

What a great review! Thank you for taking the time to leave such detailed feedback, we will be sure to share your review with all involved with your move.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr