I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately my experience didn’t go very well at all. Dispatched later than advertised when placing the order. Lenses were dispatched from Malta, the tracking information showed they were held... Mehr ansehen
Unternehmen hat geantwortet
I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... Mehr ansehen
Unternehmen hat geantwortet
I had an issue getting my contact lenses locally (still waiting after having paid for them in February!) & upon coming across WeLoveLenses online I have nothing but praise! My contacts needed to be or... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.
Why Choose WeLoveLenses
Vom Unternehmen geschrieben
- Great Prices, Even for 1 Box
- Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
- Fast & Flexible Delivery
- Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
- 100% Genuine Contact Lenses
- All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
- Reliable Availability
- We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.
Fast & Reliable Shipping
Free EU delivery with flexible shipping options
We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible.
Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process.
If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.
Kontaktinformationen
Vereinigte Staaten
- info@welovelenses.com
- www.welovelenses.com
Contact Lenses, Fast Delivery
4,5
Hervorragend
2307 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Ordered Lenses a week or so ago-nothing…
Ordered Lenses a week or so ago-nothing on we site to show nor available.Now showing"waiting stock' on my account.You really should not be advertising and taking payment for stock that you do not have-and at the very least make clear what availability is before you take payment.Can I have my money back please?Or when will my contacts be ready?One star only (instead of none) because my previous order was OK
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
We apologize for the inconvenience you've experienced with your recent order. This is certainly not the level of service we strive to provide. Please contact us directly at info@welovelenses.com with your order number or the email used for the purchase, and we’ll promptly assist you with canceling the order and processing your refund.
Thank you for your understanding, and we appreciate your previous support.
Delivery issues
The delivery is taking long. Before items used to be delivered less than 48hours.
23. Juli 2024
Antwort von WeLoveLenses
Thank you for taking the time to share your feedback. We apologize that we could not meet your needs this time. Your feedback is appreciated, and we hope to be of service again soon!
Fast delivery and lenses are ok.
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Had some concerns with the estimate of…
Had some concerns with the estimate of the delivery time with the lenses I ordered. My concern was addressed immediately and I received the order only a few days later. I'm happy with the service :)
20. Juli 2024
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Easy ordering, quick delivery, good product quality
My Bausch&Lomb lenses arrived really quickly and after having used them for some time, I can say the quality meets my expectations. I'm quite satisfied with my purchase and would be happy to use the services of WeLoveLenses again.
22. Juli 2024
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
WeLoveLenses will deliver while providing top notch service
They found and delivered difficult tp procure lenses within the timeframe they initially gave and delivery between different EU countries was done within 48 hours with DHL. Maybe best online company for ordering your lenses.
14. Juli 2024
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Great lenses at a very good price
Great lenses at a very good price. The delivery was excellent as well.
5. Juli 2024
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
Excellent products I wouldn't change…
Excellent products I wouldn't change the company fast delivery and reasonable prices
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
I have looked around for a better price…
I have looked around for a better price than what welovelenses.com were offering for my contacts but they were unbeatable on price.
Fast, reliable, all the items were correct and fresh, valid for years ahead. Recommended ⭐⭐⭐⭐⭐
4. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Everything was fine expect the fact that i asked for an invoice and i did not receive one
Everything was fine
21. Juni 2024
Antwort von WeLoveLenses
Thank you!
We appreciate your review. Your feedback is appreciated, and we hope to be of service again soon!
Great service!
23. Dezember 2023
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Antwort von WeLoveLenses
Thank you!
We appreciate your excellent review and are glad we could be of service.
Gotten expensive
I have always ordered my lenses from here, without issues (mostly). Unfortunately every time I order I have seen the prices go up for the same lenses. Now they have gotten so expensive that I will not be buying here anymore. I found a cheaper competitor that also offers a subsidy from my insurance.
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von WeLoveLenses
Thank you for taking the time to share your feedback. We understand your frustration about the price increases. Our goal is to provide quality products at competitive prices, but we also face rising costs. We apologize that we could not meet your needs this time.
third or fourth order
third or fourth order. Never disappoints. Trustworthy and incredibly fast
16. Juni 2024
Antwort von WeLoveLenses
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.