Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My Walplus Cuckoo Clock developed a fault in that my Cuckoo no longer Cuckoo’d. I contacted Walplus and an advisor called Keon walked me through a diagnosis then sent me the needed parts and then help... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT BUY WALPLUS TILES FROM THE RANGE!!! After purchasing 30.5cm x 31.5cm self adhesive tiles and receiving 30.5cm x 14.5cm tiles, I emailed the range customer service. To be told on 3 sepa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The very best in customer service 👍👍 Called with an enquiry , had mislaid one of the acorn weight trims for our 5 year old cuckoo clock 🙃, super helpful assistant on phone kindly sent replacemen... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service highly recommend, we had an issue where our items were damaged in the process, contacted walls through the what’s app and was handled and dealt with straight away with no fuss or issues.... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. Heimwerkerfachhandel

Informationen, die aus verschiedenen externen Quellen stammen

Walplus is a wall decoration specialist who provides you a new idea to decorate your wall as well as your home. We provide wide ranges of innovative stickers from children to adult room decoration accessories.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

132 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(132)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service

Great service. Lovely stickers!

5. Dezember 2020
Walplus-Logo

Antwort von Walplus

Hi, Georgia! Many thanks for your support and positive feedback! We hope to offer you the best products and services continuously.

Bewertet mit 5 von 5 Sternen

Fireplace tiles update

Fireplace tiles update

I can’t recommend this product enough, I used these stick on square tiles to transform my dated fireplace tiles and they were so quick and easy to do. They stuck down no problem over the old tiles and look amazing now complete!

The perfect way to transform your home on a budget 🙌🏼💕

13. November 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, Daisy!
So lovely to hear that you are happy with your tiles. Many thanks for taking time to give this amazing feedback.

Bewertet mit 5 von 5 Sternen

Splashback

I bought some 3D sticker tiles to go behind our Aga as a splashback. I’m absolutely thrilled with them! They look like real tiles and were so easy to apply! I can’t wait to get more for other projects in the house.

13. November 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Dear, Carolyn
Many thanks for this lovely feedback. Don't hesitate to contact us with any questions/comments about your new products. We are excited to see your next transformations! We bet that it will be amazing! :)

Bewertet mit 5 von 5 Sternen

Instant transformation!

Instant transformation!! I was a bit skeptical with a sticker on a tile, but was pleasantly surprised! Bought a couple packs do try on my utility room first and was amazed how quick and easy they were to apply (it gets easier as you go). I decided to do my kitchen and had a discount for ordering multiple packs. Really pleased with customer service and received with a couple of days. Jury is out on wear and tear and cleaning, hoping they last for a while! If you want a quick change without the mess of hacking off tiles, highly recommend!!

31. Oktober 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, Cheryl!
That's fantastic! We are thrilled with your lovely feedback. Many thanks for your kind words.

Bewertet mit 5 von 5 Sternen

Excellent wall tiles stickers

Excellent wall tiles stickers! You will not be disappointed... quick delivery and easy application and they transform your kitchen for a small price :)
Will definitely be using there products again!

5. Oktober 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Thanks, Hayley! Your kind feedback means a lot to our company. We hope we continue meeting your expectations.

Bewertet mit 5 von 5 Sternen

Absolutely love these "Tiles"

Absolutely love these "Tiles", So easy to apply and look amazing, Fast Delivery too

18. Juli 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, dear Dawn. Many thanks for your lovely feedback. It helps us to build better and more pretty products for customers like you!

Bewertet mit 5 von 5 Sternen

Super helpful customer service and…

Super helpful customer service and quick delivery - I’ve got no complaints

8. Juli 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, dear customer
Thanks for taking the time to give us your positive feedback. We hope we can keep meeting your expectations.

Bewertet mit 5 von 5 Sternen

I absolutely love these tiles

I absolutely love these tiles. Everyone who has seen them has commented on them.so easy to put on and instant improvement. Can barely tell they are stickers. Thank you

30. Juni 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, dear customer. Many thanks for your positive feedback. We are glad that you liked your purchase!

Bewertet mit 3 von 5 Sternen

I ordered my tile transfers which was…

I ordered my tile transfers which was easy to do then waited, the time past so i phoned back up and spoke to someone, they couldn't find my order so they apologised and said my order would be sent out the next day, 2 days after that i received an email saying my order was going to be sent out and i would receive it in 3 to 5 days its well past that and i am still waiting.

25. Juni 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, Pauline!
We're genuinely sorry about your experience. During June 2020, we faced challenges regarding covid-19 restrictions and to keep our employees safe, we temporarily reduced and split the shifts, causing some delays. It's not the experience we wish to create for any of our customers. Thank you for bearing with us through this challenging time, and I hope you'd enjoyed your purchase.

Bewertet mit 2 von 5 Sternen

Give an old lady a break!

My elderly mother received a cuckoo clock from her elderly priest brother last August for her birthday.
The cuckoo chime stopped working and Walplus will not exchange it under warranty because I can only provide the name of my uncle, and the name and address that it was shipped to in Scotland, before it was shipped to Australia.
Elderly people are not good with records, and don't want to be a bother, I can't provide any more information to Walplus but did offer to show a photo for proof of purchase. Maybe improve your own record keeping Walplus.

19. Juni 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hi, we have records all our direct orders. However, we can't have records from sales under our wholesalers due to privacy and data protection act. Hence, we do ask for a sales record. We will of course repair the products if you may send it back to us. Please kindly contact us via customer.service@walplus.com , we are here to help.

Bewertet mit 4 von 5 Sternen

Quick delivery

Quick delivery, nice product. Easy to cut and use.

11. Juni 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Thanks, hope you enjoy them

Bewertet mit 5 von 5 Sternen

Stick on tiles

Fantastic product, second time I have ordered. I had a query and customer service were excellent.

4. Juni 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Thank you, we hope you enjoy the tile stickers

Bewertet mit 5 von 5 Sternen

Great clock and speedy delivery

Great clock and speedy delivery. Happy and smile every time the cuckoo “sings”.

26. Mai 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Thank you for your complement, we hope you will enjoy your clock. Shall you ever experience any issue with your clock, we are here to help. You may contact us via telephone to our London office or email to our customer service team. All our clock also come with 2 years warranty as our vision is to provide a clock that not only pretty but also work for a long long time.

Bewertet mit 1 von 5 Sternen

Poor customer service

I ordered and paid on 5th May, today I am still awaiting delivery of my tiles. I phoned last week about my order and was asked , had it still not been delivered, I was then told my package would be delivered either late last week or early this week due to reduced staff working. This I accepted, but surely this should have been a note on the website when ordering, as it claims to use first class postage, when clearly this not the case. A disgruntled customer.

19. Mai 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Apology for the delayed in May 2020, we had under-performed for two weeks to deliver all orders on time despite of our Walplus team had been working very hard with 2 shift working from 6am until 8pm, 7 days a week in May to fulfill all our orders at the same time making sure all staffs are safe in social distance working environment. However, we have now extended our operation hours to add additional shift till 1am and we are delivering within 48hours from June 2020. Again we apology to any inconvenience caused.

Bewertet mit 5 von 5 Sternen

Great Experience with Cuckoo Clock

One of the best customer service experiences I've ever had. Purchased a clock 2 years ago under warranty but was able to upgrade replacement for nominal fee and I was thrilled. Thanks so much!

19. Mai 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, Jana!
We are thrilled about your positive experience with our cuckoo clocks. We believe in the quality of our products and that's why we offer to our customers a 2-year warranty for all the clocks categories. Don't hesitate to contact us to get more information about it.

Bewertet mit 3 von 5 Sternen

White Metro Tiles are NOT White

The ‘white metro tiles with grey grout’ tile sticker are definitely not white. They are a light grey. We bought them to put behind our white worktop and the difference was very obvious. The tiles are lovely and have done the job but definitely not the colour that we thought we had ordered.

13. Mai 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

I am sorry to hear this, we do offer 30 days money back guarantee shall the product not been satisfied and we can offer return and refund.

Bewertet mit 5 von 5 Sternen

Love the 'tiles'

Love the 'tiles'. It was exactly what I needed to make my kitchen feel more finished and beautiful. They were easy to put up and pretty easy to remove (I ordered a different pack to try the colors but it was not quite right). I do wish samples were available but the images online were pretty true to actual color.

12. Mai 2020
Bewertung ohne vorherige Einladung
Walplus-Logo

Antwort von Walplus

Hello, Jen!
We appreciate your lovely words. We are very glad that you have a positive experience with our tiles. Hope to serve you again in future!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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