Volksmaster Bewertungen 

My car needed considerably more work than I expected, but everything was clearly explained and I was kept fully updated on the costs throughout. The staff were friendly, helpful, and easy to deal with. The car was also cleaned before I collected it, which was a great touch. Excellent service.

First experience with VolksMaster (Heywood branch), they did a few thousand pounds' worth of work on my car, initially it was in for just a full service and MOT but this escalated after they identified some critical work that needed carrying out, no doubt saving me time and money in future.

They supply a video with walk-around showing any issues and briefly explaining the reasoning. These additional items are then clearly sent in a breakdown invoice via email where you can tick on the additional work you want doing, along with the price. Once authorised the team can get on to it while the car is still with them.

I had one misunderstanding with them but it was addressed, they were very responsive and reasonable.

Car was returned washed and lightly vacuumed, though the vac was fairly cursory - large bits still on seats and the boot wasn't touched. It's a bonus most garages don't offer, but worth noting given they advertise it.

I'd use them again, I haven't driven my car yet - it just arrived back but I'll likely take it there for regular servicing in future if everything is as it should be after driving it a few hundred miles.

Smiley reception. Kept informed on progress. Latest video diagnostics gives assurance. Vehicle returned after wash and vac.

After being scammed by other garages. I’ve been a customer for around 9 years. Gave them a fair few vehicles over the time and never been disappointed. Their quality of work is excellent and one you won’t find at other independent garages. If I had a jet I’d probably get that fixed here too 😂😂.

No nonsense approach honest quick, and carry the work out to a high standard. Who needs lying dealerships who rip you off. With no respect. Thanks bury volksmaster. Steve manager and staff.

Excellent service from the professional team at Heywood as usual. Recommended thank you.

Good service and work,kept updated and Well informed by Amanda who was excellent

Volks master Ashton Road.
What can I say, I know why they are the specialist I bring my car over from Wales to these guys. I had my car in four different garages over here in my area charged me a fortune and car was worse than it went in. My brother in law takes his car to Volks master Ashton road and recommended them so I did they have sorted my car right out diagnosed every problem and fixed it still need to go back a few more times to get my car spot on but at least it is getting there now. All staff are very friendly and accommodating. Big shout out to Kat on reception. You get a cracking video of your car while they inspect it totally transparent. Real technicians obviously trained by old school lads. Seriously take your car here.

I’ve used Volksmaster Bury for almost two years and they’ve been great. Staff are knowledgeable, friendly and helpful.

The staff are fabulous and really helpful. Quote given before work and did not change. Process was really easy and professional. Will be using from now on for my daughter's VW. Half the price of VW itself. The reception girls are a friendly bunch. 5 star from me.

Recently took my Audi TT for a full service. First time I've used Volksmaster. Overall very positive experience with updates provided during the service to advise on progress of work and collection time. Follow up made the next day to ensure there were no issues. Video of vehicle condition helpful. Professional service - main dealer standard with personal touch.
Only concern related to parking. Once completed the car was moved to a public road - it wasn't a major risk but I would have preferred the car to have been kept on the forecourt.

Took my audi A3 for inspection due to unusual noise, issue diagnosed and repaired on the same day!! Car now runs perfect. Great customer service. Also had a follow up phone call to make sure I was happy and everything was ok with the car. Will be returning for future work! Thanks.

Friendly service, as planned smooth drop off and job completed in good time and clear communication.

ONLY slight gripe, and it's small. I know site is short on space, and vehicles are parked locally on street or adjacent apartment car park. Writing the ACTUAL location on the back of the paper tag attached to keys when your staff park it up would be helpful, instead of customers walking about in the rain trying to find their own car (mine was right up near the Courts) after being sent to adjacent car park or on the road outside.

Great customer care from the ashton road branch, last minute booking, kept upto date thought the day. Bringing all my cars here

Ive been a customer at Volksmaster ever since it opened, first with Volkswagens and now with a BMW. Its a totally reliable company with well informed staff. Last week was a good example. I had an MOT and a new battery. Helpful comments and no unnecessary repairs proposed. Jack the technician who fitted the battery showed me how to take the boot apart to disconnect the battery when I am away for long periods ... the sort of help that is very rare from main dealers.

I have been going to Volksmaster for years, I have trusted them with my polo, golf and recently with my T6 campervan. They have always done a first class job from start to finish the use of top quality parts is reassuring and adds to the confidence I have in them, from the first experience I had with them it was no surprise to me to see them go from strength and live up to their motor confidence in quality. Keep up the great work guys 👍

After paying £105 for an initial inspection of my Audi Q3 I was asked to rebook a further two hours for more inspection a further £210 !! I had an appointment today at 10.00 - I returned at 12.00 and the car had not been touched saying they had been very busy !!! No call to explain- killing two hours in Heywood is no mean feat !! Be warned.
Update - the manager called me today (26th) with apologies and an offer to half the two hour inspection cost and collect and deliver my car ! A very appreciated gesture - all good !!

Pleasant staff and up front with services and prices, an all round great experience (Including the Licorice!) except for one issue.

Lack of toilet facilities for customers (which I partly understand) my journey from home to Volksmaster Ashton Road, Oldham should have been approximately thirty minutes but turned out to nearer ninety minutes because of roadworks/traffic. I was forced to use a nearby local establishment for an urgent PNB.

Had I been accommodated for a PNB at VM, I would have awarded them a five star review vice the four star review.

First time we have used Volksmaster , we had two cars serviced their and had a very good experience and will be using them again.

Great service , always try to give an appointment that works with me being self employed, from dealing with receptionist to picking my vehicle up the service is quality.