Voiceflex Bewertungen 

191
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Whilst dealing with a complex project, I have relied heavily on the help and support of the VF porting team. As always their help, support & advice has helped to take the stress out of the project.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steven McGowan helped us with an urgent request that was approaching a critical deadline. We were experiencing an issue with a carrier, and Steven went the extra mile to support us and help keep the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lasantha went above and beyond for me today helping me format a contacts lists when i was having issues even though this isnt a part of the usual support remit! Very much appreciated

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

191 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(191)

46 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Service restoration

Lasantha Game Kankanamge from the Voiceflex support team really helped out our customer when they had been let down by a previous supplier. Quick and helpful responses with a positive outcome, thanks Lasantha.

22. Oktober 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Dan,

Thanks so much for taking the time to leave this review! We're really pleased Lasantha was able to help get things sorted for your customer, especially after they'd had a tough experience with their previous supplier. We'll make sure to pass on your kind words to him!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Great company to work with

Great company to work with. Excellent support and helpful staff.

16. Oktober 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi George,

Thank you for your 5* review. Really appreciate the kind words. Our team will be thrilled to see this!

Best wishes
Donna

Bewertet mit 5 von 5 Sternen

Quick Responses to tickets

Quick Responses to tickets

Lasantha was quick to respond and gave me the required response.

16. Oktober 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Josh,

Thanks so much for the lovely feedback! Really pleased Lasantha could help you out quickly.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Helpful sales & Excellent porting

Jamie is always helpful and informative!

Also the number porting team is second to none! They always help me through the tricky ports.

25. September 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Adrian,

Thank you so much for the fantastic review! We're thrilled to hear Jamie and the porting team have been so helpful—I'll be sure to pass on your kind words!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Excellent Support When It Matters

We’ve partnered with Voiceflex for many years and always value their support — such as Toby’s recent assistance guiding us through a complex manual configuration to minimise client disruption, a great example of their commitment to us and our clients.

10. September 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Derek,

Thank you for your continued partnership and kind words! We're thrilled Toby could support you through a complex setup.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Voiceflex are a rare company today

Voiceflex are a rare company today, their people actually call you back and pretty much do what they say they will do, sadly I do not find this with many businesses anymore.

We had a migration for a client moving a number away from Entanet, that was complicated and messy.

Without Voiceflex Porting teams support the migration would have failed.

The client would have had to spend considerable sums on vehicle signage for a new number.

4. September 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Neville,

Thank you for the fantastic review!

We’re so pleased our Porting Team could support you through the complex migration. It’s great to hear their responsiveness and reliability made a real difference.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

I have worked with Voiceflex for many…

I have worked with Voiceflex for many years and always have outstanding support and advice. This was particularly noticed in a recent porting project that was taking place for a customer. The ports were not straight forward and required a lot of work from Voiceflex to move them over the line. Brogan communicated fantastically throughout the project and was happy to chase and escalate as needed. Thanks to Brogan and the team.

15. August 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Stacey,

Thank you for your kind words and for highlighting Brogan's dedication and support during your recent porting project. We look forward to continuing to support you and your customers in the future.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Problem solved quickly

Problem solved quickly. Very helpful. Thank you,

9. August 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Neil,

Thank you for your positive feedback. We're glad to hear that your issue was resolved quickly and that you found our team helpful.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Great company to work with

We have been working with Voiceflex for many, many years now. It's very seldom we have to speak with their support as the service tends to work without issue. The provisioning team do a great job with number ports. I can't imagine how difficult it must be for them battling with other carriers and range holders, but they always come through - most recently on a 500 number port for a client with a very time sensitive project.

6. August 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Steve,

We appreciate the positive feedback you've shared. It's great to hear that our Provisioning Team have consistently met your expectations, especially during urgent projects.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Alex Sammarco was very good and fixed…

Alex Sammarco was very good and fixed my issue quickly.

5. August 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Sam,

Thank you for taking the time to leave this review. It's great to hear Alex was able to help you promptly.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

We've been working with Voiceflex for a…

We've been working with Voiceflex for a long time now and they've always been great. Support is quick and the team are really helpful, whether it's sorting something urgent over the phone or handling changes by email. Really happy with the service the team provides.

4. August 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Rob,

Thank you for your continued trust and positive feedback! We're glad our Support Team has been helpful & responsive to your needs.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Email Support

Spoke to Lasantha, getting our service up & running, got it done. Thank you.

29. Juli 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Thank you for your 5* review! We're glad Lasantha was able to get your service up and running smoothly.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

The support at Voiceflex is brilliant

The support at Voiceflex is brilliant, We had a issue with delay in speech and Will Vokins Carried out diagnostics immediately, and gave us feedback on how to resolve, which we come to realize it was the customers network and packet prioritising, Voiceflex's support team are very helpful and always willing to help out

10. Juli 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi James,

Thank you for your 5-star review! We're thrilled to hear of the support Will and the rest of the team has given and appreciate you taking the time to share this.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Spoken to Will at Voiceflex a couple of…

Spoken to Will at Voiceflex a couple of times recently and he was very helpful and resolved my issues quickly. He was very knowledgeable and friendly. First class.

11. Juli 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Thank you, Chris, for your 5 review! We’re thrilled to hear that Will was able to swiftly assist you. We appreciate your recognition of his efforts.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Fast response times

Fast response times

3. Juli 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Simon,

Thank you so much for your 5* review! We’re thrilled to hear that you had a positive experience with our fast response times.

Best wishes,

Donna

Bewertet mit 5 von 5 Sternen

OOH Support Team

OOH Support Team were very quick in responding and investigating my issue to help me come to a further escaltion point outside of their control.

Fantastic service.

2. Juli 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Blair,

We're thrilled to hear that our OOH team were able to support with your issue. Thank you for taking the time to write this review.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Excellent Customer Care

Query was responded to in an efficient and timely manner.

27. Juni 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Amanda,

This is great to hear! Thank you for taking the time to leave this review.

Best wishes,

Donna

Bewertet mit 5 von 5 Sternen

Voiceflex support…

I mainly deal with Voiceflex support who I find knowledgeable and very helpful in dealing with my technical enquires in a timely manner.

1. Juli 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi George,

We're delighted to hear your feedback about our Support Team! Thanks for taking the time to write this review.

Best,
Donna

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr