Voiceflex Bewertungen 

191
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Whilst dealing with a complex project, I have relied heavily on the help and support of the VF porting team. As always their help, support & advice has helped to take the stress out of the project.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steven McGowan helped us with an urgent request that was approaching a critical deadline. We were experiencing an issue with a carrier, and Steven went the extra mile to support us and help keep the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lasantha went above and beyond for me today helping me format a contacts lists when i was having issues even though this isnt a part of the usual support remit! Very much appreciated

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

191 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(191)

46 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Voiceflex were very helpful with prompt support

Voiceflex were very helpful in sorting a difficult porting situation and their prompt and proactive help was very much appreciated.

22. April 2026
Voiceflex-Logo

Antwort von Voiceflex

Thank you so much for your 5* review!

We’re really pleased to hear that our team was able to help resolve your porting situation and that you found our support prompt and proactive.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Sean Walsh has been a fantastic help to…

Sean Walsh has been a fantastic help to us over the last couple of days. He resolved a situation and kept us updated regularly. Thank you Sean :)

21. April 2026
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Elizabeth,

Thank you so much for your lovely feedback 😊

We’re really pleased to hear that Sean was able to support you and resolve the situation!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Seamless Porting Experience with Great Guidance

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up without me ever needing to chase or worry. He was also personable, easy to reach, and kept communication clear throughout.

On top of that, he provided clear guidance on the overall porting process, sharing helpful documentation and explaining what to expect at each stage. That extra level of support made the whole experience smooth and stress-free.

Most importantly, he gave me real confidence that everything was under control and would be resolved properly. That level of reassurance and professionalism made a big difference to the overall experience.

Really appreciate the support throughout - great service from start to finish.

1. April 2026
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Hayley,

Thanks so much for the lovely review!

Really glad to hear Steven made everything feel smooth and stress-free for you — that’s exactly what we aim for.

We’ll definitely pass this on to him! Appreciate you taking the time to share your experience.

Best wishes,
Donna

Bewertet mit 1 von 5 Sternen

terrible customer service

terrible customer service. Nobody cares about anything. they can't even forward emails internally and ask you to email different department - this shows how little responsibility they take - if they can't do simple things like that, don't expect them to do anything more complex or care about providing great customer service! Avoid at all cost!

10. März 2026
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Mike,

I'm sorry to hear about your experience and understand how frustrating this must have been. To help me investigate and make things right, please email customerservices@voiceflex.com
with your ticket number and details of your contact.

Many thanks,

Donna

Bewertet mit 5 von 5 Sternen

Attentive to customer needs

Attentive to customer needs, flexible helpful and thoughtful. As well as technically gifted.

24. Februar 2026
Voiceflex-Logo

Antwort von Voiceflex

Hi Stuart,

We’re really glad we could help and that you’ve found us responsive.

We really appreciate you taking the time to leave this review!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

These guys are great - After 15 years, I can still say that

These guys are great. Always helpful, always timely and responsive.

I wish other suppliers were as helpful as Voiceflex.

20. Februar 2026
Voiceflex-Logo

Antwort von Voiceflex

Hi Martin,

Thanks so much for the great review — we really appreciate it.

It’s good to hear that the team’s been helpful and responsive when you’ve needed us.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Lasantha Kankanamge Great Support!

We're new to VoiceFlex so had a few teething issues while starting up. Lasantha was a fantastic help in support and made sure we had no issues getting up and running.

10. Februar 2026
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Matthew,

Thank you for the 5-star review. We’re glad Lasantha was able to support you through those early teething issues and get everything up and running smoothly.

We appreciate you taking the time to share your feedback!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Dealt with Toby very patient and helped…

Dealt with Toby very patient and helped me through all the steeps even Handset software upgrade until we were happy with the config ang and ring patterns.

To be fair 11 out of 10 if it were possible.

26. Januar 2026
Voiceflex-Logo

Antwort von Voiceflex

Hi Peter,

Thanks very much for your 5-star review. It’s great to hear that Toby was able to support you throughout the whole process and take the time to make sure everything was set up exactly right for you.

We appreciate you sharing your experience.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

We were constantly updated and did not…

We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

19. Januar 2026
Voiceflex-Logo

Antwort von Voiceflex

Hi Rudy,

Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Alex was really helpful

18. Dezember 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Thank you so much for your 5* review. We're pleased Alex was able to help you.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

I recently encountered an issue with…

I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.

Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.

A special thank you to Emma Webber from the Provisioning Team for the excellent support!

12. Dezember 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Tiago,

Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Issue fixed within 5 mins of Support…

Issue fixed within 5 mins of Support Case being raised, excellent service

10. Dezember 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

I want to thanks voiceflex

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

28. November 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Craig,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.

We’re excited to welcome you as a new customer and look forward to a successful partnership.

Thanks again for your kind words!

Donna

Bewertet mit 5 von 5 Sternen

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12. November 2025
Bewertung ohne vorherige Einladung
Voiceflex-Logo

Antwort von Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Brilliant support !! Thank you.

Contacted Voiceflex with a problem and they were calm, supportive and helped me sort out a mess that another company said couldn't be fixed.
Massive thanks to Harry in billing, Toby and Lasantha in support, a credit to your company.

11. November 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Karen,

Thank you for the wonderful 5-star review. We’re delighted Harry, Toby and Lasantha were able to help get everything sorted, especially after you were told it couldn’t be fixed. They’ll be thrilled with your feedback. If you need anything else, we’re always here to help!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Reliable service with top support

Very reliable service backed up by a top support team. The technical and number porting support are always top notch, Sam who normally helps me with number porting, has been extremely helpful recently with some particularly challenging number ports.

9. Oktober 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Harry,

Thank you for the fantastic review! We’re delighted to hear you’ve had such a great experience with our support and provisioning teams—especially Sam. We truly appreciate your trust and kind words!

Best wishes,
Donna

Bewertet mit 5 von 5 Sternen

Exceptional customer service

I spoke to Sam Roe this morning who was very helpful - exceptional customer service.

27. Oktober 2025
Voiceflex-Logo

Antwort von Voiceflex

Hi Eileen,

Thanks so much for the lovely feedback! We're really pleased Sam was able to help you – we'll make sure to pass on your kind words to him.

Best wishes,
Donna

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr