Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... Mehr ansehen
Unternehmen hat geantwortet
46 High Street, WR1 2QB Worcester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... Mehr ansehen
Unternehmen hat geantwortet
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Mehr ansehen
Unternehmen hat geantwortet
Served by Flynn, amazing service and really helpfull with setting up my sim contract, very pleased
Unternehmen hat geantwortet
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
46 High Street, WR1 2QB, Worcester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Came in and saw Kyle who helped me setup a business account, he then helped fix an issue I had with my account for years.

Antwort von Vodafone UK - Worcester High Street
Thankfully Vodafone still employ HUMANS! I had survived days of disruption whilst upgrading my plan, (£!) router AND mobile! Alexa was suffering withdrawal systems as was I, my Ring security cameras, tv’s and calls. I was even reduced to raising my voice to a robot, demanding to speak to a human in response to: ‘I’m afraid I didn’t catch that’ etc etc! Sleepless nights dreading the ‘inevitable’ loss of data whilst transferring from my -ancient battery -failing -iPhone to the new all singing and dancing 16e!
I was not best pleased to have been provided with the new phone but no means of powering it up as the cable
supplied was not compatible to connect to the house 3 pin plug! More delay, more expense and then a new case and the latterly advised £25 in store transfer cost!
In Worcester I arrived early as advised and sat with Tom. At first I thought he might be a nerd facing a non techie very old failure! A meeting of 2 different worlds!?
However he did recover his empathy and I was delighted because the transfer was completed much earlier than I had expected and he reassured me that nothing would or had been lost and sensing ‘my journey’ had been long he said, smiling, he would not charge me!! 😊 Tom: You ‘done good’ ⚽️!
Relax , there is a life after the days of dread of changing all systems. Also MANY thanks to the humans employed by Vodafone in Egypt, Northern Ireland and South Africa, all were very supportive and helpful whilst explaining a different language!!
Improvements?
Start the contract once the new kit has been received and installed not instantly on sales negotiation ?
Availability of a basic tutorial would have been good as the 16e is totally different to my iPhone 8!
Maybe Apple could/ should have supplied a typical UK three pin plug connection ?

Antwort von Vodafone UK - Worcester High Street
As an older person I have a limited knowledge of phones but I needn’t have worried. Worcester voda phone was represented by a young man called Tom who was the most polite and helpful and put me at ease. This quality of service is so lacking in today’s retail world I left with piece of mind and a new I phone well done Tom

Antwort von Vodafone UK - Worcester High Street
Tom. Business advisor helped us with amazing satisfaction we are very happy thankyou

Antwort von Vodafone UK - Worcester High Street
Came in and took a smart phone from a vodafone emplyee named kyle. He was very helpful quick and friendly, transfered my date from my samsung phone. Then helpef me setup home broadband.

Antwort von Vodafone UK - Worcester High Street
Came into store today and saw Tom, great help.

Antwort von Vodafone UK - Worcester High Street
Harrison was a great help, helped me upgrade and transfer all of my data quickly

Antwort von Vodafone UK - Worcester High Street
Edward was very helpful and polite. Great asset to Vodafone.

Antwort von Vodafone UK - Worcester High Street
Went into Worcester store regarding roaming and Kyle from the store helped me with a problem with my phone and then upgraded my phone to a new plan at a very reasonable price.

Antwort von Vodafone UK - Worcester High Street
It was very good service. Very knowledgeable and helpful.

Antwort von Vodafone UK - Worcester High Street
A great welcome friendly staff Kyle was really helpfull and we had a great deal

Antwort von Vodafone UK - Worcester High Street
Tom excellent helpful and very professional

Antwort von Vodafone UK - Worcester High Street
Great friendly service. Quick and knowledgeable

Antwort von Vodafone UK - Worcester High Street
Kyle did a great job setting me up with my new S25. Helpful and friendly. Great service

Antwort von Vodafone UK - Worcester High Street
Went into the worcester store and kyle helped me transfer data of x2 of my phone.

Antwort von Vodafone UK - Worcester High Street
Visited the Worcester store this morning, saw Ana who was very helpful, and clearly explained everything. Great friendly, efficient service.

Antwort von Vodafone UK - Worcester High Street
We were served by a very nice and informative young man by the name of Edward he was very helpful and answered all of our questions with ease and in a way we understood he was also very pleasant.

Antwort von Vodafone UK - Worcester High Street
Came into Vodafone store saw kyle twice.
Helped me and my wife setup our phones excellent customer service very professional and quick to help and serve and delt with all my issues with my phones very promptly.

Antwort von Vodafone UK - Worcester High Street
Tom was a person with old fashion personality with a modern day person I being old fashioned myself he so nice to talk to him. And to deal with him five out five . Would come back and deal again

Antwort von Vodafone UK - Worcester High Street
Visit to transfer data to my new phone. The service was excellent I thoroughly recommend Vodafone to everyone.

Antwort von Vodafone UK - Worcester High Street
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