Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... Mehr ansehen
Unternehmen hat geantwortet
9 Alexandra Gardens, CT20 1SS Folkestone, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Went in the Folkestone shop to upgrade my phone and my partners. Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible inclu... Mehr ansehen
Unternehmen hat geantwortet
Joshua from the Folkestone branch was very helpful on multiple occasions with my phone. He was friendly and went out of his way to ensure my experience was good.
Unternehmen hat geantwortet
I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... Mehr ansehen
Unternehmen hat geantwortet
Easy to deal with experience, glad we came here instead of any other stores in the area as Jim was very helpful & saved us money!
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
9 Alexandra Gardens, CT20 1SS, Folkestone, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

Antwort von Vodafone UK - Folkestone
Excellent patient staff. Jamie Folkestone branch

Antwort von Vodafone UK - Folkestone
Helpful and patient
Jamie was great

Antwort von Vodafone UK - Folkestone
Reece was really helpful and managed to save me money!

Antwort von Vodafone UK - Folkestone
Sam is very helpful & friendly good product knowledge I was very happy with his service today

Antwort von Vodafone UK - Folkestone
We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

Antwort von Vodafone UK - Folkestone
Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

Antwort von Vodafone UK - Folkestone

Antwort von Vodafone UK - Folkestone
I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

Antwort von Vodafone UK - Folkestone
Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and would definitely visit again! Thank you Josh and the team at Folkestone 🙂

Antwort von Vodafone UK - Folkestone
Excellent service from Jamie today. Managed to help me with all my queries

Antwort von Vodafone UK - Folkestone
Saurav and Jamie were so helpful. Thank you.

Antwort von Vodafone UK - Folkestone
Transparency of advice and exvellent value.Jamie was extreamly helpful and made the whole buying process enjoyable.

Antwort von Vodafone UK - Folkestone
I went into the store a bit unsure about upgrading and not really knowing what my best options would be. I was greeted by Sean, the Assistant Manager, who immediately put me at ease. He was very knowledgeable about Apple products and airtime tariffs and took the time to understand what I was looking for. Everything was explained clearly and without any pressure. I left the store feeling reassured, happy with the deal offered, and impressed by the level of service I received. Highly recommend.

Antwort von Vodafone UK - Folkestone
⭐⭐⭐⭐⭐
I visited the store to enquire about upgrading my phone and was greeted by Sean, the Assistant Manager. From the start, Sean was friendly, approachable, and very professional. I explained that I wanted to stay with Apple and was looking for the best possible deal, and he took the time to carefully talk me through all of my options.
Sean was extremely knowledgeable about Apple products as well as the different airtime tariffs available, and he made sure everything was clearly explained without any pressure. He tailored the package specifically to suit my needs, which made the whole process feel personal rather than rushed or sales-driven.
I left the store feeling confident in my decision, really happy with the deal I was offered, and genuinely impressed by the level of customer service I received. Excellent experience overall — highly recommend this store and especially Sean if you’re considering an upgrade.

Antwort von Vodafone UK - Folkestone
Spoke a Sean about getting a new Samsung A17 5G. Sean was very helpful and he went through everything with me. Would highly recommend him if you ever need to go into store

Antwort von Vodafone UK - Folkestone
Met Reece at Folkestone branch who was brilliant. Very welcoming and knowledgeable and really took an interest of what I was after and found a phone package that tailored my needs. Highly recommend Future customers to deal with Reece

Antwort von Vodafone UK - Folkestone
Both Sean and Bradley were friendly, helpful and efficient. They offered good advice and were very approachable x we got a good deal from the company in terms of upgrading my phone and changing my broadband.

Antwort von Vodafone UK - Folkestone
Good service. Reece persisted in good humour even if technology in the store was very slow. Sold the items we wanted at a good price. Explaining everything as we went along.

Antwort von Vodafone UK - Folkestone
Jamie was really helpful and knowledgeable

Antwort von Vodafone UK - Folkestone
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