Vodafone UK - Aylesbury Bewertungen 

231
•
TrustScore 5 von 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB

•

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ I had a really great experience at the Vodafone store in Aylesbury, and I especially want to give a massive shout-out to Arjun, the Store Advisor. Arjun was absolutely brilliant... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Mehr ansehen

Unternehmen hat geantwortet


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  • 36 Friars Square, HP20 2SP, Aylesbury, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

231 Bewertungen

5 Sterne
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1 Stern

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4,9

Alle Bewertungen

(231)

42.728 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I had a great experience with the…

I had a great experience with the staffs and the store. Highly recommended service.

12. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Jacob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a really great experience at the Vodafone store in Aylesbury, and I especially want to give a massive shout-out to Arjun, the Store Advisor.

Arjun was absolutely brilliant from start to finish. He took the time to understand exactly what I needed, explained everything clearly, and made the whole process straightforward and stress-free. He was friendly, professional, patient, and genuinely went the extra mile to make sure I got the right deal.

Arjun managed to sort me out with two tablets and a brand-new Samsung phone, and the deal he got me was absolutely wicked! I was really impressed with the value for money and how much he was able to save me compared with what I was expecting to pay.

What stood out most was that Arjun didn't make me feel rushed or pressured into anything. He listened to what I wanted, talked me through the options, and made sure I understood the deals before going ahead. His knowledge of the products and offers was excellent, and he clearly takes pride in giving customers a good experience.

The whole visit was smooth, professional and genuinely enjoyable. It's not often you come away from a store feeling like you've actually been properly looked after, but that's exactly how I felt.

Arjun is a credit to the Vodafone Aylesbury team, and I would definitely recommend asking for him if you're visiting the store. If you're looking for someone who knows their stuff, gets you a great deal and actually cares about helping you, Arjun is your guy!

Thank you again, Arjun — absolutely smashed it! 👏🔥

12. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Minciuna,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very good deals in the store and staff…

Very good deals in the store and staff are always helpful - i have three sims at very good price.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hi Lala, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Brilliant service.Made me feel at easy…

Brilliant service.Made me feel at easy as I am not conversant.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Service was excellent in Vodafone store…

Service was excellent in Vodafone store I will definitely recommend my friends and family as they have great offers in sims and home broadband and always kind and helpful. Thank you

8. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Saifullah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great info and felt fully looked after. Arjun was phenomenal

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

"Hey Mark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bewertet mit 5 von 5 Sternen

Advisor Mohammed was very helpful

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

"Hey Madalina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helped me setup the phone hassle free as well, I definitely recommend visiting the store.

29. August 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury


Hey Esther,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jorge.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Highly disappointing customer experience

If I could I would give the service I received one star for the profound disappointment I faced. This marks the third occasion I've had to address the same issue, which, unfortunately, remained unresolved despite a half-hour in-store interaction. Ironically, the problem was swiftly rectified in a five minute call to customer service.

The two staff members who assisted me demonstrated a distinct lack of care, and their demeanor was both rude and narcissistic. It became apparent that their interest in assisting me waned considerably once they realised I wasn't making an immediate purchase. Even when I expressed interest in potentially buying a phone, no alternative options within my stated price range were offered, simply ‘this is the only price, no can do’.

As a loyal customer of six years, I find this level of service utterly unacceptable for a company specializing in electronics. I sincerely hope that this feedback is taken seriously and that appropriate action is taken to address the conduct of the employees involved.

26. August 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury

Hi Maciej,

Thank you for taking the time to share your experience with us. I'm really sorry to hear about the disappointment you've faced, especially as this was the third time you had to seek assistance for the same issue.

I can completely understand your frustration after spending around 30 minutes in store without a resolution, only for the matter to be resolved during a short call to Customer Services. That's certainly not the level of service we aim to provide.

As a loyal customer of six years, you should feel valued whenever you interact with us, and I appreciate you bringing these concerns to our attention. Your feedback is important and will be shared with the relevant team for review, as we take comments regarding customer service and store experience very seriously.

While I'm pleased that Customer Services were able to resolve the issue for you, I sincerely apologise for the frustration and inconvenience caused beforehand. If you're open to it, please feel free to speak with our WebChat Advisors - https://www.vodafone.co.uk/contact-us/ or give the our team a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The service was absolutely fantastic

The service was absolutely fantastic, very very helpful Arjun was great

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Bruce,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing experience overall

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone since I was new to iPhone.
Highly recommend visiting the Aylesbury store.

12. August 2026
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Antwort von Vodafone UK - Aylesbury

Hey Luisa,
Thanks for the lovely review and fantastic support for Dave.
Thanks for the lovely review and the fantastic support you’ve shown for Wilson and Jorge.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Good service

Good service

5. August 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury

Hey Milaflor,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The place is good and service

The place is good and service

Callum and Wilson are big help

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I had an outstanding experience with…

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of our questions, and made the whole process completely stress-free.

After some frustrating experiences in the past, we were expecting things to be complicated, but Connor completely changed our perception. He made everything straightforward, efficient, and genuinely enjoyable. Nothing felt rushed, and we left feeling confident that everything had been set up correctly.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

Hey Vicki,

Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Mohammed he is really nice to us…

Mohammed he is really nice to us despite we came multiple times but all went well thanks so much Mohammed for the help we really appreciate it

22. Juli 2026
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Antwort von Vodafone UK - Aylesbury

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Collecting new phones

Staff are all brilliant and customer service is amazing

16. Juli 2026
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Antwort von Vodafone UK - Aylesbury

Hey Paris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sarfaraz was very helpful

Sarfaraz was very helpful, so mission accomplished with Vodafone today. Thank you.

11. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Aylesbury

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bewertet mit 5 von 5 Sternen

I spoke to Wilson

I spoke to Wilson. He was very helpful. I was able to find what I was looking for. Thank you.

10. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, all good

8. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Had an amazing experience

Had an amazing experience. Great job done by Connor !!

2. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Aylesbury-Logo

Antwort von Vodafone UK - Aylesbury

Hey Komal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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