Great value, fast easy delivery, and a good range of products to pick... in fact the one I wanted wasn't that easy to source, but Underfloor Heating Direct had plenty in stock. Thank you.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page. Ordered 4pm and arrived next morning, had constant emails infor... Mehr ansehen
Unternehmen hat geantwortet
Fantastic service!! We needed a house full of heatmiser smart heating controls urgently. We ordered on Saturday and these guys delivered on Monday in time for our Installation on Tuesday! We needed t... Mehr ansehen
Unternehmen hat geantwortet
Ordered 5 bags of Ultra levelit 2 which I have purchased from you previously.(great gear). It was at my job address within a couple of days all packed up nicely. No split bags etc. Great delivery guy... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizungsanlagenanbieter
- Bäderstudio
- Baufachhandel
- Kessel- und Heizungstechnik
- Heimwerkermarkt
- Klempnerbedarf
Vom Unternehmen geschrieben
At Underfloor Heating Direct, we pride ourselves on being your go-to destination for underfloor heating solutions at unbeatable prices in the UK. We feature a wide range of products, including electric and water underfloor heating, as well as essential components like insulation, thermostats, and adhesives. We're committed to quality, stocking only high-grade materials that ensure efficient heating performance. Plus, with our premium next-day delivery service, you can count on receiving your heating solutions promptly. Discover warmth, affordability, and convenience – all at Underfloor Heating Direct.
Kontaktinformationen
Vereinigtes Königreich
- 0800 141 2643
- sales@underfloorheating-direct.com
- www.underfloorheating-direct.com
4,7
Hervorragend
2378 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service
110% recommendations
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Thank you for the 5* review.
Kind Regards
Customer Services
Antwort von Underfloor Heating Direct
Hi Matthew
Thank you for the 5* review
Kind Regards
Customer Services
Great communication
Great communication
Free postage was amazing
Thank you
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Matt
We're thrilled you're happy with our service.
Kind Regards
Customer Services
Fabulous service.
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page.
Ordered 4pm and arrived next morning, had constant emails informing of process. Even 2hrs later you could still add to order.
5. November 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Thank you for your great feedback it is much appreciated.
kind regards
Customer Services
Great company
Great company . Great communication. Rapid delivery . Will use again
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Chloe
We are delighted to hear that you are satisfied with your shopping experience.
Kind Regards
Customer Services
Antwort von Underfloor Heating Direct
thank you so much for your 5* feedback.
Kind Regards
Customer Services
Recommended company
Good prices, quick easy delivery, recommend to anyone. Also any questions you want to ask they are happy to help
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Sue
we really appreciate your great feedback.
Many thanks
Customer Services
Very easy to order and lots of helpful…
Very easy to order and lots of helpful advice if needed.
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Lizzie
We are delighted to hear that you are satisfied with your shopping experience.
Many thanks
Customer Services
Antwort von Underfloor Heating Direct
Good Afternoon
Thank you for the 5* review we appreciate your great feedback.
Kind Regards
Customer Services
Great service
Great service. Delivered less than 24 hours after ordering.
30. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Karl
Thank you for leaving positive feedback. It is greatly appreciated.
Many Thanks
Customer Services
Really good service and product
Really good service. Product arrived safely packaged and quickly. Just what I needed. Thank you
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Good afternoon,
Thank you for taking the time to leave such great feedback. It is very much appreciated by our team.
Many thanks
Customer Services
Great prices
Great prices, fast service, little problem with the order sorted out straight away.
26. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Simon
thank you for your feedback and so pleased were able to sort out the issue in a timely manner.
Many Thanks
Customer Services
Product as described
Product as described, quick delivery
23. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Barry
Thank you so much for your great feedback.
Kind Regards
Customer Services
Good products, good cost, poor customer service
Paid for overnight delivery but only part of the order was delivered. Not the sellers fault but they did not reply to any emails.
4days later missing parts arrived damaged, again not sellers fault, again I emailed to get no reply. Following day I receive a tracking number from FedEx and a new order confirmation as the damaged parts had be re sent.
Conclusion, I paid for overnight delivery and received the order almost a week later.
Not a single email with an apology
Ignoring request for overnight delivery cost to be returned.
Good products, good cost, poor customer service.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Good afternoon,
Please accept our deepest apologies for the courier delay. This has been highlighted and will be reviewed. Please feel welcome to call our customer service team if this ever happens again as we may have been able to address the delay more promptly rather than an email. We have also rectified the issue with the delivery cost. Thank you once again for taking the time to give us this feedback
Kind Regards
Customer Services
Paid extra for next day delivery
Paid extra for next day delivery, didn't arrive. It may have been Fedex's fault, but that's not my problem; I should have been refunded the delivery premium for Next Day.
Update: Now refunded. Thank you
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Good afternoon,
Thank you for your feedback.
Please accept our deepest apologies for the courier delay. I have arranged for the delivery charge to be refunded back to yourself. Please feel welcome to call our customer service team if this ever happens again as we may have been able to address the delay more promptly.
Kind Regards
Customer Services
Good online system mafe ordering a…
Good online system mafe ordering a doddle.
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Keri
We are delighted to hear that you are satisfied with your shopping experience.
Many Thanks
Customer Services
Rang up for advice on the products I…
Rang up for advice on the products I needed spoke to Scott who was extremely helpful advised on what I needed arrived next day. First class company
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Will
Thank you for your feedback. I have relayed you feedback to Scott regarding his helpful advice, and he was very grateful for your comments.
Kind Regards
Customer Services
Good product
Good product
Great value
Excellent price and delivered within 24 hours
18. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Thank you so much for your great feedback
Kind Regards
Customer Services
order says delivered but we have not…
order says delivered but we have not received it
18. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Stephen
We're extremely disappointed to hear your delivery hasn't arrived.
We'd love to understand a little more about your circumstances and hopefully try to find a resolution for you.
Could you kindly give us a call on 0800 141 2643, or email us at customerservices@theunderfloorheating-direct.com
We'll happily take a look into this for you.
Look forward to hearing from you.
Kind Regards
Customer Services
Quick despatch from stock
Quick despatch from stock. Good feedback about delivery. Great, thanks.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Underfloor Heating Direct
Hi Mark
We are delighted to hear that you are satisfied with your shopping experience.
Many thanks
Customer Services
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