Ordered a new cylinder with thumbturn to rplace my regular lock. I must say the whole process was easy from ordering to fitting. Delivery we prompt too. My only reason for marking them down a star is... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience. We went through a third-party door fitter for the lock as we were replacing our door due to renovation works. Lock feels solid and of good quality, keys even more so. Ordered replace... Mehr ansehen
First of all registering was made very easy! Then when I requested and paid for 2 additional keys the delivery time was so fast. Unfortunately, and all my own fault, I input the wrong key codes. I ran... Mehr ansehen
Great locks have had an attempt to break in the door but they just couldn't get in the locking system is just the best and hopefully in the future it stays that way and works like it should. There i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.
Kontaktinformationen
Hexgreave Hall Estate, NG22 8LS, Newark, Vereinigtes Königreich
- 01924 410200
- sales@ultion-lock.co.uk
- www.ultion-lock.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The locks on my new French door are…
The locks on my new French door are Ultion which gives me peace of mind knowing I have an excellent quality lock on the doors. I have other locks from this company and will continue to purchase them as necessary. Ultion also remind you when to lubricant the locks by email ensuring they continue to operate correctly, using the recommended lock lubricant.
Excellent quality
Excellent on our new seal-lite door
I'm very happy with the door lock and…
I'm very happy with the door lock and keys they are perfectly made and VERY sturdy
2 new doors
had 2 new doors fitted by Leamore Windows the locks and handles are very good quality and look very secure the fitters Joe and Gaz were excellent.
ReallyA whiston pleased with the lock and I like…
Really pleased with the lock and I like that I can change my existing locks and have just one sweet key to open them all.
👍
Verwendet eventuell KI als AntworthilfeMehr lesen
Took too long to have my lock replaced
Took too long to have my lock replaced, after less than two years of having a new composite door fitted to my home with an ultion lock in situ. And then it took four days of several phone calls to sort out and have delivered two additional keys to replace the additional keys that I originally bought at the time of the composite door being fitted. This was in part due to speak to several people rather than just dealing with the one AND then having to go through your phone selection numbers to get to the right team

Antwort von Ultion Lock
An improvement on the lock which was in…
An improvement on the lock which was in my previous patio doors which when broken could not be replaced
Excellent customer service
2 x front door Ultion keys ordered via Lock Fitter Ltd as NHS staff get discount. Email received from Ultion who asked me to grant permission for Lock Fitter Ltd to action my request which I granted by email. Keys delivered by DPD 48 hours after request was done on a Sunday. Tested keys and they work.Excellent customer service provided by Ultion, Lock Fitter Ltd and DPD.
Shambolic re-ordering process
Shambolic re-ordering process. Company failed to send verification email so keys were delayed, then tried to cover it up with an email days later. Complacent customer service, who knows when I will get my money back.
Easy to register
Very quick installing great…
Very quick installing great communication aswell highly recommend 5*****
Hayley was very helpful and…
Hayley was very helpful and informative. Great service.
The customer service was appalling
The customer service was appalling, no trace of concern when reporting my keys had not been delivered, and the associated picture from the DPD Courier was not even of my home. I had to call twice as the first time they cut me off.
An eventual call back, but by that time it was too late for the driver to make the correct delivery, I had waited in all day as they are security keys, no compensation was offered for such a bad service.

Antwort von Ultion Lock
Excellent thanks
The lock came with a new door
The lock came with a new door and frame as part of a "secure by design" package. My only connection with Ultion was to register the keys for their guarantee. I had no problems with that.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







