First of all registering was made very easy! Then when I requested and paid for 2 additional keys the delivery time was so fast. Unfortunately, and all my own fault, I input the wrong key codes. I ran... Mehr ansehen
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Das sagen Bewerter
I wanted my home to be secure as possible when I am not there. I was given some great advice by my upvc installer about Ultion locking systems. I am over the moon that I had Ultion locking systems sys... Mehr ansehen
Excellent lock with super security. Like the fact that the keys are linked to you and you have to authorise any recuts. It would be nice if the lock came with more than 3 keys (like Federal) but they... Mehr ansehen
Super Fast & Easy Upgrade! Swapping out my old barrel for the Ultion 3-Star was incredibly easy. The new cylinder slid right into place perfectly, and the mechanism feels premium and smooth. Gettin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.
Kontaktinformationen
Hexgreave Hall Estate, NG22 8LS, Newark, Vereinigtes Königreich
- 01924 410200
- sales@ultion-lock.co.uk
- www.ultion-lock.co.uk
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Das haben sich andere Leute angesehen
Easy to register appliance and prompt…
Easy to register appliance and prompt emails confirming everything in order which gives peace of mind
Good information re my new door
Good information re my new door . Glad to have advice and info re keeping locks healthy.
Poor customer support
Had the door fitted 1 year ago with Ultion lock. All worked well initially, the door is fine but the key occasionally free spins before engaging the latch mechanism or sometimes engaging straight away. Got in touch with Ultion customer service, but they were unable to do anything unless i sent them a video of the fault !!! It's very difficult to video an intermittent fault after it happened. So they would not help unless i provide proof of the fault. Very disappointing customer service .That was approx 6 months ago.
This week on returning from our weekly shopping trip i was unable to gain access to my home as the key would not slide fully into the lock cylinder. A little bit of panic as two 80 year old pensioners locked out of their own home. Phoned the door installer who accessed our property by climbing over our garage and entering through our rear door and house to open our front door.
He changed the faulty cylinder very quickly and took the old one away to claim a replacement from Ultion.
However, i purchased an extra key. from Ultion, which i now require for my new lock. Again customer services will not offer me a free replacement unless i provide proof that I've had it changed. They require written statements from my installer that the work was done.
The old key numbers were registered and i have the new key number to re-register, but the answer i get is they must have "proof". They are not willing to contact the installer directly It's down to me. Again their customer service has been very poor, No willingness to help out pensioners in need.
Good Design. big handle makes it easier to use
The big handle makes it easier to use. Much more secure than the previous patio door.
Good lock but expensive keys
Broken Key - Needs Replacing
I used your company to purchase additional keys. I also bought a key with the tracker facility which was more expensive. I had not realised that you have to apply for the guarantee so have done that on 1 key so far. The tracker one has broken and is not usable - am I able to get this replaced under gurantee? I can send photographs
I wanted my home to be secure as…
I wanted my home to be secure as possible when I am not there. I was given some great advice by my upvc installer about Ultion locking systems. I am over the moon that I had Ultion locking systems systems installed in my doors at my home. I have purchased some of the accessories as well they are fantastic as well. Many thanks to all.
A well made
A well made, good quality and secure product. It gives peace of mind that the property is secure and safe from unwanted visitors. Very happy.
Most substantial keys for doors lve…
Most substantial keys for doors lve ever handled , locks look the same
The confidence of installing a quality…
The confidence of installing a quality product and making my property secure.
Great product product web site easy great…
Great product web site easy great information excellent service
Great service and Great product
New door and lock fitted to my house
New door and lock fitted to my house
Registering the new lock with Ultion
Was easy and straight forward
Feel so secure knowing this lock is on…
Feel so secure knowing this lock is on our door. The video of a possible removal of the lock was impressive. I’ve registered the keys and if anyone tries to have a replacement key cut, I’ll receive an email to validate that’s it’s me.
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