TreatBox  Bewertungen 

1.550
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve had a couple of boxes now and each one has been beautifully packed, it’s all arrived in one piece and the quality of the products makes them good value for money. They also have a really good ran... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All the gifts in my Birthday Advent Calendar were really lovely and useful. I was so impressed with it, that I have pre-ordered the Christmas Advent Calendar with 24 surprise items, really looking fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered my birthday box which arrived just after my birthday but I loved it!! All the little goodies, especially the cosy socks made it all the worthwhile! I’ll definitely be ordering from them agai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I ordered and put in the delivery address with flat number. This then didn’t show up at the checkout page, only the building number but I double checked and assumed the delivery driver would have a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschenkeladen
  2. Anbieter von Werbegeschenken

Vom Unternehmen geschrieben

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1550 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1.550)

403 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

My experience was great with this company as great service and customer support

My experience was great with this company, my one of box for my daughter birthday was so lovely done. She loved it. The pyjamas are great quality. We had to change them for a different size, this was done so easily and quickly, very good customer service

12. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗

Bewertet mit 5 von 5 Sternen

Box of love

What an absolute smasher this months box was, filled with the most gorgeous Paris themed surprises. Loved every piece!

5. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Nina,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you loved your February TreatBox!We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Great Pyjamas

Received Treat Box's cotton PJ's for Christmas, liked them so much, I purchased another in the sale.

Easy ordering and quick delivery from TreatBox. Very pleased

8. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋

Thank you so much for taking the time to leave us your review!

We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.

Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.

Thank you for making our day! TreatBox 💗

Bewertet mit 5 von 5 Sternen

Monthly box of self care

I have subscribed to the monthly box on my 2nd month and it has not disappointed. As a busy full time working mum it's nice to come home and find a box of self care waiting for me full of lively surprises. The socks are so soft. There's items I wouldnt try that I have found to really like.

2. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Lisa,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are loving your Monthly TreatBox! We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Excellent, delivered on time and well received

I sent a number of boxes out to members of my team as recognition for a job well done, and they loved them! I had lots of them exclaim how delicious the cookies were, and overall they just loved the gift. Delivery was quick and on time, highly recommend ! My only comment would be, please do a cheaper version of the build your own! With so many to buy my budget per box is not big enough for a build your own, but I can't send out the same box over and over again, so I will run out of choice.

26. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Sabrina,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that your Team loved their TreatBoxes! We really appreciate your feedback about gifing for a larger corporate team. We do offer a corporate gifting service, which means we are able to help you curate boxes for all budgets and occasions! If this is something that you might be interested in for the future, please pop us an email at gifting@treatboxuk.com.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Such a lovely box

Such a lovely box. Got as a gift for my best friend and she loved it. Will be my go to for everyone’s birthdays now

1. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

The birthday box was not what I…

The birthday box was not what I expected. It was amazing to open them all up and see the items that I been sent

2. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Gemma,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you were surprised by the items in your Mystery Birthday TreatBox! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.

Thank you for making our day and for being a loyal customer of ours.

Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

I have just received my February…

I have just received my February subscription box, WOW! What a brilliant selection this month, smells gorgeous with the melts ( nearly ate them ). I am over the moon, and i am sure all the other members will be too. Love everything you have created for this month.

Thank you TreatBox .
Ronnie.

2. Februar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Veronica,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you love your February Monthly Box! Our Macaron Wax melts certainly do look good enough to eat.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Beautiful and great quality

I’ve had a treat box myself and ordered for other people and none have disappointed. They’ve all arrived on time and been so beautifully wrapped and boxed. They’re a pleasure to open and such good quality items. Customer service has been awesome too

23. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 2 von 5 Sternen

Disappointed from buying 6month in…

Disappointed from buying 6month in advance treats. Treat box advertise lovely snacks and cute trinkets, unfortunately ive recieved mostly bits of paper, card like notepads and "mindful cards" and inedible things like "chocolate covered lily seeds"? Ive never once received just a normal chocolate bar or popcorn or something! Once I did get a stroopwaffle. But you pay essentially for socks. Very expensive to not like 70% of the box each time, you probably get way better items from individual boxes. Obviously the subscription is somehow inferior
You also may end up with some sort of little pouch, which is nice, like a small make up bag, but then the next month you get exactly the same thing with a different pattern. You never get mugs or pjs etc Cost me a lot up front. Won't be doing it again.

31. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi there,

Thank you so much for taking the time to share your honest feedback, we really do appreciate it, even when it’s hard to hear.

I’m genuinely sorry that the boxes you received didn’t feel like good value or match what you were hoping for. Our aim with the subscription is to create a mix of thoughtful self-care items, stationery, accessories and a small sweet treat, rather than a traditional snack box. That’s why you’ll see things like mindful cards, notepads, socks and lifestyle pieces alongside occasional edible items such as stroopwafels or artisan treats. I completely understand though that if you were expecting more classic snacks like chocolate bars or popcorn, the selection would have felt disappointing.

We also try not to repeat items, but some popular products (like our TreatBox socks) do appear in different designs across the year, which we understand may not be perfect for everyone, thank you for flagging that, it’s really helpful for us to review how we plan future boxes.

Thank you again for giving us a try and for being so open with your experience. We’ll take this on board to make the subscription better going forward.

Bewertet mit 5 von 5 Sternen

Beautiful gift

The box was delivered quickly and was a beautiful gift

15. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service and the products were perfectly spot on to what I is described on their website.
I had an issue caused by the delivery service and treat box responded to my inquiry within 12 hours and had a new box sent out the same day. 10/10

26. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Recep,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you found our products as lovely as they look on our website! It's so good to hear that our Customer Service Team were able to help you quickly and efficiently.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Really pleased with the treat box

Really pleased with the treat box, this was a birthday present and recipient loved it. Thanks to the team who helped me when I had a problem with adding to my cart. Soon sorted.

14. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Tina,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that the recipient loved their TreatBox. We are happy to hear that our Customer Service Team was able to help you quickly!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Fabulous little treats to yourself once…

Fabulous little treats to yourself once per month.

2. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Angela,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that you are enjoying our Monthly Subscription Box, we think treating yourself is so important!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Another amazing treat box

Another amazing treat box! I chose a pick your own box for a family birthday present. The choice of items was amazing with so brands I knew and some independent brands also. Adding on a don’t open until your birthday sticker is another little detail go above and beyond with!

9. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Miss Allison,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that you loved our Build Your Own Box for a family Birthday. We really do put so much effort into sourcing products for our boxes, we are so glad that you loved them!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

All around wonderful!

The products are brilliant. I love the advent calendars and birthday countdowns. They contain a wonderful mixture of items that are all beautifully wrapped. I just have to keep coming back.

1. Dezember 2025
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Ellan,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you love our Christmas and Birthday Advents!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Very happy

Very easy to select the bits I wanted in the box. Good communication and arrived on time. Not seen inside as it’s a gift for friend.

15. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Kerry,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you found our website easy to use. We hope that your friend loves their TreatBox!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

An amazing find

An amazing find. I was looking for something to brighten up my friend’s day as she has been going through a tough time. I picked my own box with the 10 goodies. I was highly impressed but most importantly my friend that received it was beyond delighted and it really brightened up her day. I have ordered two boxes in 48 hours and this is now my go to place.

17. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hello 👋

Thank you so much for taking the time to leave us your review.

We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.

It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.

Thank you for making our day - TreatBox 💗

Bewertet mit 5 von 5 Sternen

Birthday box

Ordered a treat box for my friends birthday, I haven’t seen the box myself but she loved it.

17. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Valerie,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that your friend loved her TreatBox. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.

Thank you for making our day - TreatBox 💗

Bewertet mit 1 von 5 Sternen

Awful customer service

Awful customer service. "24 hour" delivery was around 4 days late. Treatbox blamed Royal Mail and refused to do anything unless I asked the recipient (not me, they were a gift) to send the box back. Useless.

By way of an update, Treatbox seems unable to comprehend that the gift was not sent to me, but to the recipient of the gift, and also will only accept a refund if the biscuits are re-sellable. This raises the question of how many other people have received and returned the same biscuits I sent to my friend. Weird.

In response to the latest claim that Treatbox has tried to be transparent, I would observe that the company is still telling me barefaced lies about unspecified "UK Consumer Regulations" that mean they are not allowed to offer refunds. To be absolutely clear, that is total nonsense.

Awful, awful company.

21. Januar 2026
Bewertung ohne vorherige Einladung
TreatBox -Logo

Antwort von TreatBox

Hi Neil,

Thanks so much for taking the time to leave us a review.

We’re really sorry to hear how disappointed you were, and we completely understand how frustrating it is when an order doesn’t arrive as quickly as hoped, especially when it was intended as a thoughtful gift.

We genuinely did try to support you throughout and reviewed the situation carefully, including at management level. The order was sent using Royal Mail Tracked 24, which usually arrives the next day but isn’t a guaranteed service, and unfortunately there was a delay once it was with the carrier.

As the parcel was ultimately delivered, our standard process is to offer a full refund once items are returned to us. We appreciate that this wasn’t the outcome you were hoping for, and we’re sorry that it added to your frustration.

We always aim to be fair, transparent, and kind in how we look after our customers, and we’re genuinely sorry that this experience didn’t feel that way for you. Thank you for taking the time to share your feedback.

Thank you so much - TreatBox 💗

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