The Trade Centre UK - Wednesbury Bewertungen 

They was lovely in store however I didn’t even have my car for 24hrs and had 4 light come up, sent back to be fixed I was told it would take 2 days received a call saying it was ready to collect when I arrived they said one of the parts hadn’t been delivered and that it was coming the next morning then they said the ABS sensor had been done but the brakes needed doing. I called for 3 days and didn’t get a call back finally spoke to them today and they lied as the sensor hasn’t even been delivered yet. The ABS is dangerous if not fixed, I had my 2 year old in that car, they say that these checks are all done before handing the car over (obviously not) it’s an absolute joke. Wouldn’t recommend at all they still have the car today. Absolutely piss take!!!!!!!!

Staff very helpful and willing to look and assist to clients needs. Demar and aimah were lovely

Awful after sales team, was waiting around this afternoon for over 5 hours for a so called quick and easy fix appointment. No communication was given back to me throughout the day. I got told on two different occasions they couldn’t sort the problem, so twice I asked for my keys back to the car as I had to leave for work, but nobody responded to me.

Was a great experience in the office with kad

They are very helpful but the process is quite long nearly 5 hours

I had a great experience dealing with kye and aimah. The customer service was excellent, very friendly and professional. The deal was handled smoothly, and I got a really good price. I’m very happy with the service and would definitely recommend them to others. Great experience overall

Kira was super friendly and helpful.

So this company took my deposit on an agreed sale and said they would hold the vehicle for me until I received my works contact! When I returned to pick up the car a week later as agreed they had sold it!
When I spoke to the manager and told him they were in breech of contract he replied,” take us to court and see who wins.”
Bunch of chancers, very polite and helpful when they’re after your hard earned money but don’t really give a damn about customer service!
Buyer beware!

Really helpful staff great customer service thanks to Rob Cross and aimah.

I had a great experience today i met with a few different trade centre staff and then had my main dealings with arif he went through all documentation and made me feel at ease with what i was doing and buying, he went above and beyond to make my time at the centre comfortable and helped me with any questions i had. All in all its been good and ive got the car i wanted.

Great staff and great deal by all team

I have been sold a car that has hostoric data occuring, needed thermostat replacing within 2 weeks of myself driving it. I went to reject my car under the warranty and was put through horrendous service, no clear communication,failing to respond to concern and falsely diagnosing the fault stating its the car battery!
Poor communication from aftersales and template emails sent out for you to fill in, snall print will cancel the rejection once you agree to a new battery.
Please be careful buying a car from here wednesbury branch.

Usman was very helpful when cboosing my car. Aimah was polite friendly and explained everything well. Great experience.

Add a car on finance and mg zs.
Nothing but problems with it. After all the documents was filled out them tell mate the back window wipers not working and there will book into get it fixed soon as I drive away the wheel air light come on. 8 weeks fixer back when the problem still never fixed the Light On The Dash. 3 weeks after fixing window wiper stop working agen.. and it's got a star problem sometimes it will not start I have to take the wire off the alternator and plug it back in to start the car. I call them and them said its out warranty. So the jobs not down to them.. and my first MOT failed. Them are a piss take just want your money and dont hlep after!!!! DONT BUY A CAR FOR THEM!!!

Dont touch with a barge pole. I had to return a car less than 36 hours after purchase. 5 days still haven't had an update as to the problem let alone how or when this will be rectified. After numerous calls to the aftersales number I am still getting the brush off. I cannot or am not allowed to speak to the Wednesbury branch myself. What are they hiding I have to ask myself?. The car went in for diagnostic on an engine management light, which I know can be diagnosed in 90 minutes so why am I still waiting almost 5 days? Awful service. Anyone reading this steer very clear.

Excellent Dealer Review

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I had an excellent experience with Trade Centre . The staff were friendly, name LEAH is very professional, and very helpful throughout the whole process. Everything was explained clearly, and there was no pressure at all.

The service was smooth, honest, and straightforward, and I’m very happy with my experience. I would definitely recommend Trade Centre Leeds to anyone looking to buy a car. Great customer service and a great team! Highly recommended. 🚗👏

Went on spec to look for a car for my 19 y-o son. Looked at Ford Fiestas. The 'Sale, upto £3000 of every car is a con in my opinion. How Trading Standards allow them to claim this is beyond me. Screen prices inflated, even with 'discount' they were still above Autotrader and What Car dealer prices.

Not very good was sold a defective car and returns not good

Synopsis of events from purchase to present day (brief bullet pointed list)
•I went to ats automotive because I was hearing a blowing sound coming from my exhaust and they said there was a hole in the catalytic converter and the clutch was very high and about to give out and that 2 cv boot clips hadn't been fitted properly they were just swinging on the bar even though I had too wait an extra day to pick the car up after I purchased it so they could fit them
• I phoned trade center in February about the issues I was having on the vehicle
•I spent about 1-2 months going back and forwards with trade center and startline motor finance trying to get the vehicle sent back for a rejection.
•got told I had to give them one chance to repair the vehicle which i did.
• after it took another month to repair the vehicle i finaly got it back supposedly in working order
• then a cupple weeks later as a estimate I took it back to ats because I wanted to make sure the vehicle was repaired correctly.
•to find out the front lower suspension arm was bent because of an after market bolt they had fitted before I purchased it and the ball joint had excessive play in it and there was wire showing in the front left tire were the tyre had rubbed because of the proplems with the suspension arm and there was screws undone from the air filter box what halfords changed under trade centers life time warranty service and the anti freeze was a brown merky substance which has been there since I got the vehicle and we was advised about driving it when the anti freeze is that colour because its bad for the engine and needs to be changed but trade centre said that it was ok in the 99 inspection and they are still refusing to sort it even though its been there since i picked up the car and the gearbox was not working correctly as it was not allways wanting to go into reverse.
•told trade center about these issues and the finance company and it was another month before anything started happening.
•they told me to bring it in for an inspection to see if I had the right of rejection which took another month for me to be told what was going on with that.
•they said the only issue was the front lower arm was bent and nothing else was wrong with the vehicle which is not true and ats mechanics showed me the problems my self and I've got photo evidence for the anti freeze condition.
•they said I had to get intuch with the finance company to try to get the rejection.
•the finance company supported my claim the whole way through but trade center was not communicating with them so I was told the best option was to get in contact with the Ombudsman about the issues once they closed the case.
•I contacted the Ombudsman and they said I will be contacted in about 6 weeks time to be given a case handler which I'm still waiting for.
• so I contacted Trade Centre to tell them that and asked them if there's any updates on my car and they said no because how I got the Ombudsman involved they couldn't do anything else.
• I got a phone call from trade center 2 weeks ago to tell me they have repaired the front suspension arm with out my permission saying the finance told them to fix it as a good will gesture but i was never told about this.
•now they want me to pay for the other issues with the car because my 6 month warranty has expired which is not right as the issues was there fault and not from wear and tear because I've only done 450 mile in the car.
•but they have contacted me and pressuring me to collect the vehicle saying if i don't then it will just get classed as abandoned and towed back to startline motor finance which I told them I'm not picking it up because I want the rejection of the vehicle because of the problems with the car and the hole in the tire if I get caught driving that by the police it can be 6 points on my licence and im only a provisional driver which would mean my licence gets taken away from me and I rely heavily on travelling because I have to travel alot for work as it is quite far.
• the trade center and the finance company don't care so im not contacting them no more till I get incontact with the Ombudsman about this issue