Timex Bewertungen 

I am so disappointed in Timex. I bought a watch in August 2019 and it stopped working after I went for a swim at the beach in June 2020. I sent emails and only got a reply in September, conveniently after the 1-year date of purchasing the watch. Asked for a new watch and was told I had to send it to be repaired. I sent it. A month after I'm told they can't fix it and don't have the same model, so I have to pick another model. I said I don't want another model and asked for a refund. Was told I would be given a refund, only to receive another email after 4 days saying that after all I won't be given a refund. My only choice, they say, is to take another watch for the same price. I've had Timex watches since I was a teenager and I never expected this company to treat customers like this. They simply stopped caring.

Got a Timex Marlin for Christmas in '18. It came of the British Timex homepage. Broke it in November '19 and had it shipped to Timex UK for repair. Got a new from stock back :-)
Excellent service, quick response, perfect and clear communication. Love it. Timex.co.uk gets my best recommendations !!

..// Carsten DK customer

Ho comprato un cinturino arancione ma mi hanno inviato un cinturino fluorescente, ho scritto a due indirizzi email ma non si sono degnati nemmeno di rispondere , mai piu un timex

I bought a Timex watch from a local shop and within a week the crown had fallen off. You might think that this would lead to a poor revew. Even the most expensive products can come with a fault it's the way that the company redresses them that marks them out. In this case the item was not expensive, indeed I bought it on a whim becuse it had been heavily discounted as a discontinued model. Timex contacted me, explained that the model was no longer availible and offered me a more expensive model as a replacement. What impressed me the most was not that they returned the replacement watch within a few days but that they had even adjusted the metal strap to the same size as the faulty watch! Little things like that make a big difference.