Tiles DIY Bewertungen 145

TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great job DIY Tiles. Swift delivery of samples, good availability of tiles, great quality product, and the kind of customer service you expect from a family business. Went to lengths to resolve an iss... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a fantastic experience at Tiles DIY. The customer service was top-notch, specifically thanks to Uthman. He was knowledgeable, professional, and helped me with everything I needed across all area... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Placed order online and paid via BACS as requested and sent email to confirm payment and delivery. Followed up just before delivery to be advised that order had not been processed and wouldn't be arri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Son had an urgent request to complete his set up for a photo shoot in a studio. The Bounds Green store were very helpful and tracked down the tile stock he needed in their Colchester warehouse/showroo... Mehr ansehen

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4,2

Gut

TrustScore 4 von 5

145 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

I don't often write reviews but decided…

I don't often write reviews but decided to write this for the service offered by Neal in Tiles DIY, Ilford branch.
We have bought floor and wall tiles from Tiles DIY Ilford branch, for our house renovation.
I must say these guys have good collections of tiles at good price, we have visited many tiles shops in the Ilford area but found them very good.

We have dealt with Neal from Tiles DIY, Ilford, for our purchase. Neal is such a lovely person, helpful and pleasant to deal with. We bought about 50 sq meters of tiles ( wall and floor) Neal helped us to get good price with discounts. I strongly recommend this place for any tiles purchase.

29. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Mathav,

This review puts a big smile on our faces! It means so much to know you had such a wonderful experience with Neil and were happy with our selection and prices. We strive to make tile shopping enjoyable and rewarding for our customers. Thank you for choosing Tiles DIY Ilford!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Really happy with the whole experience

Really happy with the whole experience. Extremely professional in providing advice and guidence. Staff both Neil and Soner went the extra mile in helping me get the correct items and taking them to my car. I visited the shop on 4 occasions and each time greeted with a smile! Overall really happy with the experience and even more happy with the quality and look of the tiles.

23. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Xan,

This review absolutely makes our day! Providing a welcoming environment, excellent advice, and top-notch service is our goal. We're so glad Neil and Soner consistently made you feel valued. Thank you for choosing us and loving your new tiles!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

There's service and then there's super service

Son had an urgent request to complete his set up for a photo shoot in a studio. The Bounds Green store were very helpful and tracked down the tile stock he needed in their Colchester warehouse/showroom. Colin at Colchester was amazing, went above and beyond, running to the warehouse before it closed (a minute to spare) to get the additional stock we required, and then staying late because we got held up in traffic. Frankly, unbeatable service, and all provided with humour and enthusiasm. We are very grateful, and appreciative.

7. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Gus,

What an amazing example of teamwork and customer care! We're incredibly proud of our Bounds Green team for their quick thinking, and Colin for his fantastic dedication. Thank you so much for highlighting their efforts – we're truly grateful!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

This is a thank you message for Neil…

This is a thank you message for Neil who went out of his way to make sure we had delivery of some missing items. Without this help we could not have finished our work.

2. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Divya,

Thank you for taking the time to recognize Neil! We're so proud to have him on our team, and his commitment to helping our customers shines through in your review. We appreciate your support!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Amazing!

Excellent customer service from the employees at the Bounds Green store. Extremely helpful and knowledgable service especially from the manager Luke. Would highly recommend.

3. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Michael,

Thank you so much for this wonderful review! We're incredibly proud of our Bounds Green team for their dedication to excellent customer service. It's great to hear that Luke, our manager, went above and beyond for you. We truly appreciate your recommendation!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

I came to Ilford store and cihan help…

I came to Ilford store and cihan help me he was so help full and now what he is doing he help me chose my tiles help alot about everything I recommend everyone tiles diy

10. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Mehmet,

Thank you for the awesome feedback! Cihan is a fantastic member of our team, and we're so happy he could help you find the perfect tiles. We truly appreciate you recommending Tiles DIY to others!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Amazing place for Tiles!

We found this gem of a place just before Texaco petrol station in Chingford, A406. Staff there very helpful (Mert and Selim). They both had very good advice and product knowledge and helped us pick out our tiles for our dream bathroom. Would definitely recommend!

2. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello,

Thank you for the amazing feedback! We're happy to hear Mert and Selim were so knowledgeable and helpful in creating your dream bathroom. We appreciate you recommending Tiles DIY!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

I recently had the pleasure of visiting…

I recently had the pleasure of visiting Tiles DIY and must say I was thoroughly impressed. As soon as I walked through the doors I was greeted by mr cihan who was very friendly and knowledgeable. I felt very welcomed, and very informed. Mr cihan assisted me with all my questions and concerns about the products as I was buying for a new business. Vast selection of tiles, classic to traditional. The showrooms were also very organised which helped me to see how the designs will look. Overall very very happy! Soon to open up my business! Thanking mr Cihan for all the help!

24. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Tugce,

What a fantastic review - thank you! We're so pleased Mr. Cihan made you feel welcomed and helped navigate our vast tile selection. Your kind words about our organized showroom and friendly service mean the world to us. Congratulations on your new business venture; we hope to see you again soon!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Honestly the best experience I have had…

Honestly the best experience I have had in a building/trade supply store. The staff were so friendly and helpful (Neil, Abs). I wish I could buy everything for my house from them. Honest advice and great price.

27. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Laura,

Thank you so much for this amazing review! We're absolutely thrilled to hear you had such a positive experience with Neil and Abs. Providing friendly, helpful service and honest advice is our top priority. We're glad our prices impressed you as well!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Exceptional staff at Bounds Green

The Green Bounds store has exceptional staff who go the extra mile. These guys can offer professional advice on all matters tiling.

Thank you Luke and Paul.

23. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Inderjeet,

This review absolutely made our day! It means the world to know that Luke and Paul are going the extra mile to provide top-notch advice for our customers. Thank you for choosing us and recognizing their dedication.

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Couldn’t be happier with the service at…

Couldn’t be happier with the service at the Bounds Green store! Friendly and highly knowledgable staff who provide guidance and recommendations based on the style you are looking for. Great quality tiles too compared to other local stores. Always greeted with a coffee and smile by Luke, John and Ben. Thank you! Mrs S Maan.

13. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Mrs S Maan,

Thank you so much for taking the time to share this wonderful review! We're absolutely delighted to hear that Luke, John, and Ben have been so helpful and welcoming. We take pride in our friendly atmosphere, expert advice, and quality tiles. We love making our customers happy!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

I shopped in TilesDiy Chingford from…

I shopped in TilesDiy Chingford from the beginning of 2023. I had a whole renovation my house and to say the least, all 4 of the young gents in there, know what they’re doing and are very helpful. Very knowledgable, left no stone unturned and made sure I had everything I need. To top it off, they have the best prices for whatever you need. Definitely recommend!!

4. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Dara,

Thank you so much for this glowing review! It brings us immense joy to know that our team's expertise and dedication made your renovation project smoother. We're proud to offer the best prices and knowledge to help customers like you. We hope you're loving your newly renovated home!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Fab tiles

Fab tiles, quality friendly service

29. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Karen,

Thank you for the rave review! We're thrilled to have made your experience memorable. Your support is truly appreciated, and we can't wait to welcome you back for another fantastic visit.

Thanks!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

great service

very helpful manager, knew exactly what i was looking for, would recommend (the Colchester tile shop)

27. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Valarie,

We're delighted to know you enjoyed your experience with us! Thanks a bunch for taking the time to share your feedback. We can't wait to welcome you back for another great experience.

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Amazing customer service at the…

Amazing customer service at the Colchester shop could not be more helpful thank you 100% recommend

19. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hello Wendy,

Your kind words mean the world to us! We're overjoyed to hear about your positive experience. Thank you for choosing us, and we can't wait to have the pleasure of serving you again in the future.

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

This is number one 5 star customer service

This is 5 star customer service i recieved from a great team. Suraj, Abbs and the team from Queensbury helped put together a great bathroom suit. Best service very happy with my bathroom. Would highly recommend their service. I have a 5 star Bathroom know thanks to the team. Best of luck to the team,

thank you
Mr R Manji

4. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hi R Manji,

We are very grateful for your kind words and happy to know our team are going that extra mile to provide our customers the best service possible. This feedback will be passed to our area manager. Have a lovely Christmas and happy new year

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Great service friendly people got…

Great service friendly people got delivered to my car within minutes I highly recommend going to tiles diy

5. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hi Aaron,

Thank you so much for leaving a review. It is always great to see when our customers have a good experience with us.

Thank you for choosing Tiles DIY!

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Staff where extremely friendly and…

Staff where extremely friendly and clearly experienced ! Love my tiles their perfect and amazing quality. Would definitely recommend 👌

23. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hi Andrea,

Thank you for taking the time to leave a positive review. We will ensure this feedback is forwarded to our team and they hear about your kind words.

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Excellent Custer service and very good…

Excellent Custer service and very good product quality.

Very happy all round..

22. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hi Daniel,

Thank you for your feedback. :) We are glad to know you have had a great experience with us here at TILES DIY

Tiles DIY Team

Bewertet mit 5 von 5 Sternen

Wow!.

Wow!.. What a store at Colchester super tiles, super staff and super coffee... It's unbelievable the number of displays on show there ...
The store is very welcoming with a lovely atmosphere and brilliant staff nothing was too much trouble and we were put in the right direction for our bathroom tiles and was advised to use grey grout and grey mastic, I have only used white and was a sceptical about it, but boy does it work perfectly .... Tiles arrived on time and we collected although delivery was optional.... After visiting other Tile shops around I found this the most welcoming with very professional staff lower prices and great coffee.... As Arnold says 'I'LL BE BACK'...
Well done Colchester and thank you..

21. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Tiles DIY

Hi John,

Thank you so much for taking the time out of your busy day to leave us such a great review detailing your experience from start to finish. It really gives us perspective in what we are doing right, and reassures us that are team are going above and beyond to provide the best service possible to our customers. We look forward to seeing you again and as Arnold says... Hasta la vista, baby ;)

Tiles DIY Team

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