Bowling was great, food was utter garbage, I'd rather starve than eat that junk. It was clearly reheated, burgers come with no sauce and almost broke a tooth biting into a chicken nugget. Bowling 10/... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnBarbican Leisure Park, Barbican Approach, Coxside, Plymouth, PL4 0LG Plymouth, GB
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Das sagen Bewerter
Really enjoyed our visit - the lady checking us in for our bowling booking spotted that my youngest was wearing ear defenders (he is autistic and not great with loud noises), so she kindly put us on a... Mehr ansehen
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We have been bowling here on many occasions over the years and I’ve always enjoyed our experience. The staff are friendly, the bowling alleys are fun. Then there is an arcade of all sorts of games a... Mehr ansehen
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It could be 5 stars if they could serve a coffee ☕️ with a cream on top or caramel or café latte or cappuccino.I mention they have a professional coffee machine...so option for coffee are many. Mayb... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktinformationen
Barbican Leisure Park, Barbican Approach, Coxside, Plymouth, PL4 0LG, Plymouth, Vereinigtes Königreich
- 0333 034 6100
4,0
Gut
225 Bewertungen
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Everything went smoothly checking in…
Everything went smoothly checking in and the game was really good. We even had food delivered to the lane, all in all a very pleasant afternoon.
2. September 2026
Antwort von Tenpin - Plymouth Barbican
Hello Angela,
Thank you for taking the time to rate Tenpin Plymouth Barbican 5 stars. We're so happy to hear that your check-in was smooth and that you enjoyed the game! We're also glad the food delivery added to your pleasant afternoon. Thank you for sharing your positive experience with us and we look forward to welcoming you back again soon. All the best ~ Laura
Long waits
Long waits for food, we finished our 2 games before the food arrived. The rubbish from the people before us was left on the lane and not cleaned despite the lanes next to us being cleaned.
2. September 2026
Antwort von Tenpin - Plymouth Barbican
Hi Megan, thank you for leaving Tenpin Plymouth a rating and review. We are truly sorry to hear about your disappointing experience with the food service and the cleanliness of the lane during your recent visit. We understand your frustration regarding the long wait for your food and the oversight in cleaning. We will ensure that this feedback is shared with the correct teams for future improvements to be made and we hope to welcome you back for a better experience in the future! Best wishes - Rosie
We got in and got out straight into a…
We got in and got out straight into a bowling lane was super! We ordered some food we then said to the people on the bar we was leaving our bags and drinks on the table while we just walk around the arcade we kept coming back no food. When we finally came back after 20 minuets our drinks had gone I asked about our food when they brought it out the burger buns was rock solid I have video evidence and the chips was freezing, would not be recommending to anyone.
28. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Eilisha, Thank you for taking the time to leave a review of Tenpin Plymouth Barbican! We are very sorry to hear about the issues you experienced with your food order and the disappearance of your drinks. This is certainly not the standard we aim for, and we understand your disappointment. We will be sure to pass your feedback onto the team for future improvements and we really hope you will still consider visiting us again in the future! Best wishes - Mel
Enjoyed ourselves
Enjoyed ourselves and food was not that bad as I thought it would be. Good offers throughout the week.
24. Juni 2026
Antwort von Tenpin - Plymouth Barbican
Hi there, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such a great time and we can't wait to welcome you back again shortly! Best wishes-Leila
Booked two games of bowling with food…
Booked two games of bowling with food and the staff went above and beyond making sure we had a brilliant experience
26. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Gemma, thank you for rating Tenpin Plymouth Barbican 5*! We're thrilled to hear that you had a brilliant experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Antwort von Tenpin - Plymouth Barbican
Hi Yuko
Thank you for your fantastic 5-star review! We're so happy to hear you had such a great time singing with your group and that our staff were lovely. We hope to see you again very soon for more fun! Best wishes - Clare
Brilliant experience
The atmosphere in the building with brilliant, people were happy not miserable, me and my friends has a wonderful time
21. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Dylan
Thank you for your fantastic 5-star review! We're so happy to hear that you and your friends had such a wonderful time and enjoyed the positive atmosphere in our building. We hope to see you again soon! Best wishes - Clare
People's needs not met
The burger was so dry it was like sandpaper. No sauces added or sachets.
Was placed
With a family with an autistic child who was 'kicking off' & screaming.
Why would you place a group of 4 adults with this family????
The whole experience was ruined by this child's outbursts - support needs. We couldn't be given a alternative lane.
I went for a 'last outing' with my son before he leaves for army training.
We were all glad to leave.
I appreciate you can't predict additional needs children's behaviour but u can place people better.
My support needs were not met. I went in anxious emotional & teary . Then came out angry & agitated pissed off my memory was ruined.
25. August 2026
Antwort von Tenpin - Plymouth Barbican
Hello Georgina
We are truly sorry to hear that your recent visit was so disappointing, especially given the special occasion. We sincerely apologize for the poor quality of the burger and the lack of sauces. We also regret that your seating arrangements negatively impacted your experience and understand your frustration regarding the noise. We appreciate your feedback and will be sure to pass this on for internal review. Best wishes - Clare
It could be 5 stars if they could serve…
It could be 5 stars if they could serve a coffee ☕️ with a cream on top or caramel or café latte or cappuccino.I mention they have a professional coffee machine...so option for coffee are many.
Maybe next time.
25. August 2026
Antwort von Tenpin - Plymouth Barbican
Hello
We appreciate your feedback and the 4-star rating. We understand your desire for a wider variety of coffee options, especially with our professional machine. We're always looking to enhance our offerings and will certainly consider your suggestions for future improvements. We hope to impress you next time! Best wishes - Clare
Food came out at start of game too early
Booked for my parents to take son they and I didn’t realise they send out food the moment you start bowling and at 11 it’s not what you want could they have said hold the food until after we played? They weren’t asked.
25. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Sally
We appreciate you sharing your feedback regarding the timing of the food delivery. We understand how inconvenient it was for your parents to receive their meal at the start of their bowling session. We will review our food service procedures to ensure better coordination with activity times. Best wishes - Clare
Good time had by all
We had a good couple of hours. It was clean. Easy to get served for drinks. Food was ok. We booked in at 11 would have been better for the food to come out at 12 rather than 11:30.
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Jeanette, thank you for leaving a 4* review of Tenpin Plymouth Barbican! We're so glad to hear that your group had such a great time on your recent visit, and that you found the venue nice and clean, and the drinks service efficient. We hope to see you again soon at some point in the future hopefully for a 5* experience. Best wishes-Leila
Friendly helpful staff
Friendly helpful staff. We booked the deal which was a game for the 3 of us including a cheeseburger with chips each for less than £20 - it was a Monday.
That was fun, perfect for the kids at a reasonable price. Venue had loads of lanes. Easy to set up the lane. Was easy to book online but you did have to search for the best deals or you could end up paying a lot more.
Plenty of free parking
17. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Mary, thank you for your 4* review of Tenpin Plymouth Barbican! We're so glad to hear that you found our team friendly and helpful, that you enjoyed amazing pricing booking with our summer deal, and that the children had such a great time. See you again soon! Best wishes-Leila
Both our grandsons had a great day out…
Both our grandsons had a great day out bowling. The staff were extremely helpful.
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi there, thank you for leaving a 5* review of Tenpin Plymouth Barbican! It's wonderful to hear how much your grandchildren enjoyed bowling and that our staff were so helpful. We look forward to welcoming you back again soon! Best wishes-Leila
Everything was timed perfectly
Everything was timed perfectly, courteous and friendly staff. The whole group loved it. Will go again.
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi there, thank you for your 5* review of Tenpin Plymouth Barbican! We're so glad to hear that everything on your recent visit went so smoothly and that your group had the best time. See you again soon! Best wishes-Leila
Very good fun
All the facility and games and equipment.
The lady who I spoke to when I arrived was very friendly and cheerful.
14. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Jessica, thank you for your 4* review of Tenpin Plymouth Barbican! It's lovely to hear how friendly and cheerful you found one of our staff members and that you had lots of fun. We can't wait to welcome you back again shortly! Best wishes-Leila
Great holiday experience
We had a really good time - it was easy to book online, the staff were friendly and helpful and I won the bowling!
13. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Tracey, thank you for your 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such a good time, and that you found the booking process efficient, and our staff so friendly and helpful. See you again soon! Best wishes-Leila
Verry satysfacion
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Aleksandra, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We love to hear this and we look forward to welcoming you back again soon! Best wishes-Leila
The lane was a little sticky and…
The lane was a little sticky and untidy. We had to clean it before we could use it
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Caitlyn, thank you for leaving a 4* review of Tenpin Plymouth Barbican! We're sorry to hear that you had to clean the lane before it could be used and we will ensure the relevant team is made aware to prevent this from happening in the future. We look forward to welcoming you back again soon! Best wishes-Leila
Very disappointing experience regarding…
Very disappointing experience regarding cleanliness. When we arrived at our bowling lane the table was completely dirty empty glasses were scattered on the floor and the floor itself was entirely wet
20. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Jo, thank you for leaving a review of Tenpin Plymouth Barbican. We are very sorry to hear about the issues you experienced on your recent visit including the lack of cleanliness which impacted your experience. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Plymouth Barbican' for somebody to contact you regarding this. Best wishes-Leila
Excellent night
Excellent night . Well priced with a great selection of games and drinks for the whole family
12. August 2026
Antwort von Tenpin - Plymouth Barbican
Hi Stephen, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such an excellent time on your recent visit, and that you found a wide range of things to do at such a great price. See you again soon! Best wishes-Leila
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