Incompetent from start to finish. Purchase of property documents with wrong price and address on. Also asked for deed poll and will to be completed as part of the transaction. Did the deed poll but... Mehr ansehen
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Incompetent from start to finish. Purchase of property documents with wrong price and address on. Also asked for deed poll and will to be completed as part of the transaction. Did the deed poll but... Mehr ansehen
Unternehmen hat geantwortet
My conveyancer recommended Sousa Law. From the first contact with reception, the team were friendly and helpful. Tiaarna explained the onboarding process which she made incredibly easy. I then spoke... Mehr ansehen
What a great company. Many will give all the talk in advertising, but then completely disappoint you when it comes to the 'goods'. Not so with Sousa Law. From initial online contact to an actual appo... Mehr ansehen
I have had the benefit of the fantastic service provided by Sousa Law. All the team are highly professional and provide amazing service. Family Law can be very challenging but the advice and supp... Mehr ansehen
Leading firm of solicitors specialising in all areas of family law, wills and probate based Southampton. Experts in Family law: Divorce, Separation, Collaborative Law, Mediation and Children.
16 College Place, SO15 2FE, Southampton, Vereinigtes Königreich
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We had a very positive experience with Sousa Law. The team were professional, approachable and supportive, taking the time to explain everything clearly and keeping us informed throughout. Their care and guidance made a difficult situation feel more manageable. Thank you for your support—we would happily recommend Sousa Law.
Following my experience with Sousa Law, I would not recommend the firm. After my original solicitor left, the service deteriorated significantly. Much of the work on my matter appeared to be carried out by a trainee, yet I was billed at £300 plus VAT per hour, which I felt did not reflect the level of work undertaken.
Communication became disappointing and I was left feeling that my concerns about costs and conduct were not properly addressed.
Overall, I did not receive the level of service I expected and I would actively avoid using this firm again. I would also encourage others to seek alternative legal representation
I've known Cathy and her team for over 15 years, initially through referring my own clients to them in a professional capacity. So when my own marriage sadly broke down, I had absolutely no hesitation in asking Cathy to represent me.
From start to finish, Cathy made what could have been an incredibly stressful process feel straightforward and manageable. She was always pragmatic, supportive and responsive, taking the time to explain everything clearly and helping me focus on achieving the right outcome rather than creating unnecessary conflict.
One thing that really stood out was that, unlike some solicitors who can seem more focused on increasing costs, Cathy was always conscious of keeping matters proportionate and finding practical solutions wherever possible. I genuinely felt she had my best interests at heart throughout.
If you're looking for a family solicitor who is knowledgeable, compassionate and completely trustworthy, I couldn't recommend Cathy and her team highly enough. Thank you again for all of your support during such a difficult time.
The staff at Sousa Law were friendly and professional, particularly Catherine Sousa, and I appreciate the support provided during my case.
My concern is with the firm's charging structure. I was charged £350 per hour plus VAT for work that I considered to be routine administrative activities rather than substantive legal advice. The client care pack states that administrative tasks are chargeable, but I do not believe it clearly explains that such work may be charged at the full partner rate.
As a result, I was surprised by the level of some of the charges and would encourage prospective clients to ask for detailed clarification about billing practices before instructing the firm. Make sure you understand exactly what work will be charged, who will undertake it, and what hourly rate will apply.
Friendly people, but the lack of transparency around how some costs were applied left me disappointed.
Excellent service, fast and brilliant I was very impressed.
Ester was brilliant.
great and detailed explanation on the process tailored to my needs.
I want to express my heartfelt thanks for all the support and guidance you’ve given me over the past year (Esther, Cathy and team). Navigating a divorce is never easy, especially when children are involved, and your steady professionalism, patience, and kindness have made an enormous difference throughout the process.
You’ve been an invaluable part of helping my children and I move forward, and I’m truly grateful. I would happily recommend you to anyone in need of a family solicitor. And while I’m deeply appreciative of everything you’ve done, I hope—very sincerely—that I won’t need your services again in the future.
I cannot thank Sousa Law enough for the way they supported me through my divorce. Sousa Law were sensitive, kind, and communicated everything clearly during the process. I felt safe and well looked after, making a very difficult time so much easier to cope with. I would highly recommend their services.
Emma and Tiaarna were both so wonderful to work with and were extremely responsive and supportive during a difficult time. Emma's knowledge, approach and ability to explain to me the range of options I had and possible outcomes gave clarity, reassurance and ultimately a positive outcome for my case. My only wish is I had found her sooner!
I spoke with Emma in regards to my NCDR options. I had problems with zoom and Emma very kindly called me instead and put me immediatly at ease. It was a very informative, supportive and helpful phonecall. Thank you.
Emma Saunders and the team at Sousa Law have been amazing. I'm eternally grateful for all the support they have all given me during a very tough time. To all those going through it, there is a light at the end of the tunnel and I can't think of anyone more dedicated and friendly to help you see it
Emma was amazing and very helpful with all my options regarding my divorce. Thank you Emma
I wanted to take a moment to sincerely thank Emma sanders for her dedication and support throughout my family court matter. Emma’s professionalism, guidance, and clear communication made a difficult time much more manageable, and I truly appreciate the care and attention Emma gave to my case.
Emma’s expertise and reassurance helped me feel confident and informed every step of the way. We managed to what we wanted.
Thank you once again for your excellent service.
Amazing support from Esther Darmanin my solicitor, after being failed badly by a very poor solicitor at another firm. She was professional and organised and had incredible legal knowledge with a calm and supportive manner. I would highly recommend her and the firm!!!
I met with Cathy via Zoom for a meeting to discuss NCDR options. Cathy made the experience a relaxed one and put me at ease. She was extremely knowledgeable about the law surrounding family matters and understanding in her approach. It is clear that she is highly experienced and I feel confident to move onto the next stage with her as my mediator.
When I read about Cathy online, I knew I had to meet her. She is a member of HFLS and I consider her a pioneer in collaborative divorce proceedings which centre children. From the get go, I wanted as minimal damage on my children so Cathy was a no-brainer . Upon meeting her, she allowed me as much time as I needed to talk things through and then she suggested we seek mediation first. I felt skeptical and wondered if it was a waste of time - it was not. The mediation played a key role in assisting us to prioritise our children and move forward. We are now separate with a great agreement for how we centre our children. I am 100% certain a big part of how we got here, is through Cathy's advice and how she handled my case.
I contacted Sousa law as I had a child contact issue that I needed some legal assistance with. From the start I was a bit sceptical with the pricing and nervous as this was all new to me but i went ahead and contacted them. They advised me the best solicitor for my case would be a solicitor called Emma. From the start I was greeted very well and Emma was very polite, particular to details and helped with evidence that would be important in my case. All pricing was discusses upfront and realistic forecasts of a timescale and cost were communicated with me well. Emma was extremely knowledgeable on what had to be done and how to get the ball rolling as quickly as possible. There was no delay in sorting everything out for me and I found the experiance less stressful than I thought it would be. Everything was taken care pf by them and explained very well. Emma was always on the phone or email updating me and making sure I knew what was going on. You really get what you pay for here and I can't put a price on the level of professionalism and knowledge from Emma and the team till the very end. I'd highly recommend Sousa law if you are reading this and do need a family solicitor.
Cathy at Sousa Law was recommended to me to handle my affairs: I am blessed that I received this well deserved recommendation.
I whole heartedly pass on my recommendation for Cathy and the team at Sousa Law. (Tiaarna, thank you too🙏)
Cathy is concurrently strong, professional, patient, direct, informative, supportive, compassionate and wholly trustworthy.
From the moment I met and worked with Cathy, I knew I was in safe hands. She has given me the courage and understanding to face the difficulty circumstances.
At a time when trust had left me, Cathy reinstated my ability to trust. I trust Cathy implicitly because of her exceptional qualities. She has worked with me, guided me, supported me and imparted her phenomenal knowledge.
It is invaluable to feel listened to and to feel that you are partnered through a situation you would never have willingly chosen.
Thanking Cathy seems insufficient but I do so with the knowledge she will understand the depth of my gratitude🙏
My conveyancer recommended Sousa Law. From the first contact with reception, the team were friendly and helpful. Tiaarna explained the onboarding process which she made incredibly easy. I then spoke to Cathy who put my mind at rest and explained my options with absolutely no pressure. Her knowledge and manner reassured me and I felt listened to. Esther supported Cathy and I was so impressed with her skill and dedication. I would have no hesitation to refer friends and family to Sousa law. Thank you all for your help at this difficult time.
Struggling with a previous solicitor regarding divorce, I was recommended Catherine Sousa. She was a breath of fresh air. I went through everything in detail; she is approachable and understanding. I feel that I now have the right person to get the results I need for my divorce and I would not hesitate to recommend Catherine.
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