Purchased new front door from Stratton doors and windows in Diss, a traditional family business with an extensive showroom where you can see the physical product. Very professional service from star... Mehr ansehen
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Das sagen Bewerter
New door was only fitted 3 hours ago so don’t know how it will stand up to extremes of weather. It certainly looks really good and it was easy to fit. There was a minor issue with the lock. The fitter... Mehr ansehen
Unternehmen hat geantwortet
From the ordering of the product to the installation of the door , everything went very smooth. The installation team from L and W windows , Luke and Wibbs , were excellent with the installation. A... Mehr ansehen
Unternehmen hat geantwortet
Solidor are a Wonderful Company. The doors are a very good quality, beautiful. The Team at Solidor have been wonderful providing and fitting our replacement door. Customer Service excellent. Frie... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Solidor, we manufacture the UK's best composite doors. A solid timber composite door which boasts unrivalled levels of security and style. With hundreds of designs, over 20 colours inside and out, and an unsurpassed range of handles and accessories, it's no wonder that homeowners ask for our product by name. Working with our customers; a dedicated network of installers and distributors, we work hard to ensure the process is as smooth as possible for our customer and homeowner. Solidor - doors you'll love coming home to.
Kontaktinformationen
Meir Park, Whittle Road, ST3 7TU, Stoke on Trent, Vereinigtes Königreich
- 01782 847300
- support@solidor.co.uk
- www.solidor.co.uk
Come home to a beautifully made Solidor.
4,3
Hervorragend
1113 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My new door is great!
My new door was installed professionally and on time. It looks great and I am very pleased with it. The design is elegant without being over fussy.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Sylvia,
Thank you so much for your kind feedback. We are delighted to hear that your new door was installed on time and to a professional standard. It is lovely to hear that you are pleased with both quality and the elegant design.
Best Wishes Kaye@Solidor
Quality Door and excellent fitting…
Quality Door and excellent fitting service via Martindales
11. August 2025
Antwort von Solidor®
Hi Allan
Thank you so much for your kind review! We're really pleased to hear you're happy with the quality of the door. While the fitting service was provided by Martindales, we're glad everything came together smoothly for you.
If there's anything else we can help with in the future, please don't hesitate to reach out. Gemma @ Solidor
Lovely door
Lovely door, solid and attractive in appearance. Colour just right, matching the sample that we used to select it. Very well-fitted by Solidor's local supplier.
30. Juli 2025
Antwort von Solidor®
Hi
Thank you so much for your kind words! We're delighted to hear that you're happy with your new door—it’s fantastic to know the colour matched perfectly and that it looks as solid and attractive as you hoped.
We’re also really pleased to hear that our local supplier did a great job with the fitting. Your feedback means a lot to us, and we’re so glad your experience was a positive one from start to finish.
Thanks again for taking the time to share your review—it truly brightened our day! Gemma @Solidor.
The quality of the door is amazing
The quality of the door is amazing, completely transformed the front of our house. It has stopped all the drafts and opens and shuts easily.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi David
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you're loving your new door and that it's made such a difference to your home—no more drafts and smooth opening and closing sounds like a win all round! 🌟
It’s amazing to know it’s completely transformed the front of your house. We’re so glad you’re happy with the quality and performance—it means the world to us!
Wishing you many cosy days ahead behind your beautiful new door.
Gemma@Solidor
Wonderful service by Premier…
Wonderful service by Premier Installation of an amazing door👏👏
2. August 2025
Antwort von Solidor®
Hi
Thank you so much for your kind words! We're really pleased to hear you're happy with the installation and the amazing door. While we only supplied the product, it's great to know everything came together so well.
If there's anything else we can help with in the future, please don't hesitate to reach out! Gemma @Solidor
Excellent customer service for warranty issue
We bought our door 4 years ago and have been really happy with it. However, it developed small cracks on the door slab in the recesses. I emailed photos to CWG Choices who sold us the door and they contacted Solidor who confirmed it needed to be replaced. Our builder has since retired, so Solidor arranged to come down and fit the replacement door.
Paul from Solidor arrived this morning, he was very professional and polite and fitted the new door which looks great.
It’s easy to make a sale and for that product to look lovely. However, I’m most impressed that years later we experienced such great customer service and accountability. For that alone I would rate 5 stars (but the door has also been great quality up until this small issue, and we always get so many compliments on how nice it looks).
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Oscar
Thank you so much for your thoughtful review! We're really pleased to hear that you've been happy with your Solidor door over the past four years, and even more so that the recent issue was resolved to your satisfaction.
We’re especially proud to hear your kind words about Paul — we’ll be sure to pass on your feedback to him. At Solidor, we believe great customer service should last well beyond the initial sale, so it’s fantastic to know that our team delivered when it mattered most.
Thank you again for your support and for sharing your experience — and we’re delighted your new door looks just as great as the first! Gemma @Solidor
Great door
Great sales experience as well as fitting from a reputable company. The door is very strong and look great!
24. Juli 2025
Antwort von Solidor®
Hi Susan
Thank you so much for your lovely review! We're thrilled to hear that you had a great sales experience and that you're happy with your new door — it’s fantastic to know it looks great and feels strong.
We really appreciate your feedback and hope you continue to enjoy your new door for years to come. If there's anything else we can help with, please don’t hesitate to reach out. Gemma @Solidor
Had to replace window frame on door as…
Had to replace window frame on door as was damaged when arrived waited over a week
31. Juli 2025
Antwort von Solidor®
Hi Perry
Thank you for taking the time to leave your feedback. I'm really sorry to hear that your door arrived with damage to the window frame and that you experienced a delay in getting it resolved — that’s certainly not the experience we aim to provide.
We completely understand how frustrating this must have been, and we truly appreciate your patience while we worked to put things right. Gemma @Solidor
Antwort von Solidor®
Hi Michael
Thank you so much for your lovely review! We're really glad to hear you're happy with the door — great looks and sturdy build are exactly what we aim for.
If there's anything else we can help with in the future, please don’t hesitate to get in touch! Gemma @Solidor
Good looking door expertly fitted by…
Good looking door expertly fitted by Northwich Glass
28. Juli 2025
Antwort von Solidor®
Hi Bob
We’re so pleased to hear that you’re happy with the look of your new door. While we didn’t carry out the fitting ourselves, it’s great to know that Northwich Glass did an excellent job with the installation.
Thanks again for choosing us to supply your door—we really appreciate your feedback! Gemma @Solidor.
From sales to fitting it has been good
From sales to fitting it has been good. No problems and really pleased with our new front door.
27. Juli 2025
Antwort von Solidor®
Hi
We’re really pleased to hear that everything went smoothly and that you’re happy with your new front door. While we didn’t handle the fitting ourselves, it’s great to know the whole process—from choosing the door to installation—was a positive experience for you.
Thanks again for taking the time to share your review!
Gemma @Solidor
Great looking door
The fitter was efficient and tidy and the door instantly provided more light in the
hall. It looks very nice and the overall
effect is great!
18. Juli 2025
Antwort von Solidor®
Hi
We’re delighted to hear that the door has made such a positive difference to your hallway—bringing in more light and enhancing the overall look. It’s great to know everything went smoothly with the fitting too, even though we didn’t carry out the installation ourselves.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your beautiful new door for many years to come! Gemma @Solidor
The best bit of our midernised house!
Just fabulous! We moved into our house 10 years ago. Finally were able to completely modernise it. We spent a small fortune and were delighted. The house needed a front door. The difference is astounding!
One door has made mire difference than all tge modernising put together! Cant recommend highly enough!
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Carol
We’re absolutely thrilled to hear that your new front door has made such a big impact—especially after all the effort you’ve put into modernising your home over the past 10 years. It’s amazing how one detail can truly transform everything, and we’re so proud to have been part of that final touch.
Your recommendation means the world to us, and we’re delighted that you’re so happy with the result. If you ever need anything else, we’re just a call away! Gemma @Solidor
I had an issue with my door
I had an issue with my door, Paul the service engineer arrived, he was courteous, on time and very knowledgeable, he answered all my questions and resolved the problem.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Will
Thank you so much for your kind words! We're really pleased to hear that Paul was able to resolve the issue with your door and that he made a great impression with his punctuality, professionalism, and knowledge. We’ll be sure to pass your feedback on to him—it’ll mean a lot. If you ever need anything else, we’re always here to help! Gemma @Solidor
Really good
Really good. Paul arrived when he said he would and completed the door replacement work quickly amd efficiently and was friendly and helpful throughout
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Mike
Thank you so much for your lovely review! 😊 We're so pleased to hear that Paul arrived on time and completed the door replacement quickly and efficiently. It's great to know he was friendly and helpful throughout — we’ll be sure to pass on your kind words to him!
Thanks again for taking the time to share your experience
Gemma @Solidor
The right result after a disappointing start
My door had badly bowed after it was little more than 3 years old. My installer had ceased trading and so I contacted Solidor directly. Their initial response was very disappointing. They didn’t want to accept any responsibility for their product and it was some time before they agreed to replace the door. After nearly 4 months the door has now been replaced and I can only hope that this one does not bow like the first one. Rhea, who I ended up dealing with over the phone, and Ash, who fitted the new door, were both very nice and displayed the kind of attitude I had hoped for from the start. My rating reflects the fact that the right result was achieved in the end, although some trepidation as to whether the new door will fare any better than the original one.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi John
Thank you for taking the time to share your experience — we really appreciate your honesty.
We’re sorry to hear that things didn’t get off to the best start, but we’re glad the situation was resolved in the end. It’s great to hear that Rhea and Ash provided the level of service you were hoping for — we’ll make sure they see your kind words!
We completely understand your concerns and hope the new door performs as expected. If you ever need anything further, we’re here to help.
Gemma @ Solidor.
Paul was our engineer
Paul was our engineer. He was very prompt and friendly. His work was neat and he was informative about the work he was carrying out.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Steven/Joanne,
Thank you for your kind feedback.
We’re pleased to hear that Paul provided a prompt, friendly, and informative service. His attention to detail and professionalism are qualities we greatly value, and we’re glad they made a positive impression. Your comments will be shared with Paul and the team, thank you again for taking the time to share your experience.
Many Thanks Kaye@Solidor
Antwort von Solidor®
Hi Alicia,
We’re pleased to hear that you’re happy with the appearance of your new windows and doors. Providing high-quality products that enhance your home is always our priority. Should you have any questions or require support in the future, our team is always here to help. Your feedback is greatly appreciated.
Regards Kaye@Solidor
Ash came replaced the lock strip and…
Ash came replaced the lock strip and noted the issue we were having and immediately resolved the problem. Very pleased with the service provided
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Ann,
Thank you for your feedback.
We’re pleased to hear that Ash was able to promptly identify and resolve the issue with the lock strip. Providing efficient and effective service is always our goal, and it’s great to know you were satisfied with the outcome. Your comments are greatly appreciated and will be shared with the team.
Regards Kaye@Solidor
New Front & back Door.
Doors are excellent quality and the installer; Levick & Jenkin are exceptional. Very professional & very tidy. Would highly recommend.
16. Juli 2025
Antwort von Solidor®
Hi Mr McBurney,
We are delighted to hear that you are pleased with the quality of your new front and back doors. We're especially pleased to hear that Levick & Jenkin provided an installation service that met your expectations for professionalism and cleanliness. Your recommendation is sincerely appreciated and will be shared with the team.
Many Thanks Kaye@Solidor
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