Sharman Quinney Bewertungen 

Sharman Quinney Whittlesey, 0 stars if an option...the sales department are awful at communicating and more interested in organising their social life than doing their job. They even have a video online saying come and work for us, we have a great outside of work social life...maybe you should work as hard as you play?!
I would not use these Estate Agents ever again and certainly do not recommend.
Rude, lack communication and very unprofessional.

Not just the worst estate agency, but the WORST company I have ever dealt with in my lifetime.

I honestly do not no where to start. I rented my property through them with the assurance that there would be an excellent management service. However, the service was just diabolical! Had a lot of issues with the tenant that were just not resolved meaning that I had to sort them myself every time. The owners wife Angela, was the most unhelpful person I have ever dealt with and also very rude. Sarcastically said that I could put in a complaint about her actions (as if anything would be done about it).

When I went to sell the house (because I was having such a bad experience) Their sales team also valued it £10k under for what it sold for. Obviously I used another agent for this in the end.

I would avoid this company like the plague.

I am a landlord and this is by far the worst company I have ever had the misfortune to deal with.
Agents lie
Contractors try and generate work that is simply not required.
Zero customer services
On making complaints they simply ignore you.
Avoid this agent like the plague l!!

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them – if only we’d gone with our instincts and not assumed all agents are like this.

After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.

It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.

We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.

To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended – but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Terrible, terrible agent and services. The branch manager asked me to pay twice a re-let cost, without checking if I had paid already. I strongly believe they never mentioned any of my issues and proposals regarding my tenancy to the landlord. Even he admitted he had no idea. Never again with them. You think I'm wrong? Challenge me. I've got all the emails to prove what I'm saying.

Our actual property sold extemely quickly. In under 1 week. We told the manager of our local branch we wanted to tell quickly and we were advised to use Pirie Palmann as solicitor (Sharman Quinney Conveyancing) so that we could complete by 30th September stamp duty rise. As far as I can tell this was a complete lie and was only done to make some extra commision. We are now still stuck, with an awful conveyancing company and nowhere near completing on our sale with no one from the estate agents doing anything to help push the sale through. AVOID.

Go elsewhere, selling my property during covid with them was a miserable experience. It took 21 weeks to COMPLETE even when I had a buyer. Save your energy and money go elsewhere.

Unhelpful, bad mouth other businesses and just try to sell how amazing they are rather than listening to the customer! Gave up when they couldn’t get an agreement in principle for me only looking at high street options and trying to demand a 15% deposit! Won’t be bothering with them again!!

Manipulation and lies... never again.

We was visited by Sharman Quinney Werrington who won us over to sell our property with their statistics of how great the were but turned out to be a horrific experience. It all started with small things like from viewings, feedback. Basically, we didn't get any without chasing them.

Then we received our first sale in November 2020, a cash buyer great! At one point in December there was a delay from our sellers paperwork, the branch manager Michael insisted I personally go knock at the sellers door for the paperwork... something I didn't feel comfortable with plus were in a pandemic! The searches was meant to be booked in January but we later found out from the other agent that Sharman Quinney "forgot" causing a delay of a few weeks. Eventually we had a survey completed on the house were selling and there was some issues, Sharman Quinney failed to provide the appropriate information to fix these issues with giving only vague verbal explanations causing further delays yet again. We finally got the issues resolved at a cost to us of around £500, our buyer then disappeared in March and would not answer the phone to Sharman Quinney again. We later got the truth from another agent...

So we relisted the property. I requested the Sharman Quinney conveyancing portal is updated but I was passed around from person to person as no one knows how to update this. We basically had to abandon this service which we are paying for because of pure incompetence.

We managed to secure another buyer, everything felt like it was going smoothly until the last 2-3 weeks where we was ready to exchange before it collapsed again. I was made aware by Sharman Quinney that our buyers buyer had been no responsive for some time. I regularly questioned this and as we approached a 3rd week of no response, I reached out to our buyer by post to contact me. Our buyer phoned me and believed the delay was being caused by a covenant, I said its your buyer and that Sharman Quinney are lying to one of us. It soon become clear that the information I had was correct and they had not informed their client my buyer. They was extremely upset and we all eventually agreed this had once again collapsed.

Now were in April 2021, I explained I needed a buyer whose in a position to buy quickly as we've held on to our purchase upto this point. I spoke to Sharman Quinney on a Thursday and was told that they have AT LEAST 10 people wanted to view my property that they would arrange for the following Tuesday as the house was empty. So they had a number of days to get some interest right? Tuesday comes and I've heard nothing, so I contact them and they say; we think we have 1 viewing... so I'm not happy! We take the viewing and they make an offer, great! We spoke with the branch manager Michael who talked us round into making this offer sound great. We then find out from the other agent that this buyer is selling a leasehold property... Something that is not going to be a quick turnaround! Something that Sharman Quinney failed to mention to benefit themselves once again.

It was at this point we served notice on Sharman Quinney. The process had affected by day to day life, my work and my marriage. I experienced some of the worst anxiety in my whole life and feel Sharman Quinney's only care for me as a client was money and not our wellbeing. For a company that supports Mind charity, the staff need some training in mental health!!!

Now 8-9 months in, were at risk of loosing the property were trying to buy after a catalogue of disasters. Before we went to market, my friend had made an offer on our house which we declined as was too low. In desperation we have now accepted this offer 20k under market value, were having to pay stamp duty and then to top it off Sharman Quinney email to say they will be pursuing their final sale fee. They believe the buyer was introduced during their contract whilst we was on notice but however existed long before. This was like a final nail in my coffin as I'm sure at this point the branch manager is trying to personally finish me off.

I'm now just broken by the process, I've lost time, money and emotions on a whole different level just trying to move to a new family home. Sharman Quinney will tell you everything you want to hear without considering your wellbeing as long as it benefits their pockets. Disgusting!

Avoid this estate agent if you can. I am a property investor regularly buying property. SQ are dishonest and mess you around relentlessly. I have purchased over 20 properties in the area and fortunately till now have not had to deal with SQ. Now I know I won’t ever offer on one of their properties again. This was the Chatteris branch.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.

Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.

In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.

On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.

It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

Excellent service with Sharman Quinney Chatteris.
Terry (Estate Agent) brilliant throughout. Thoroughly recommend Chatteris branch to anyone thinking about selling their property.
Professional, great communication skills, friendly, and open.

Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..

Regretfully, I cannot give no stars. This is a really vile company. The review is for SQ but the company we went through are Kevin Henry. Kevin and Henry had a fantastic reputation in my town and when they retired, SQ kept the name to benefit themselves.
They still indulge in their dirty little practice of rowing in their own preferred energy supplier for a nice little backhander. It took more than one year to get compensation from Spark Energy and OVO Energy because of their nasty little practice that caused a cancer sufferer and an NHS employee inordinate amounts of stress. 15 months on and this disgusting company have done the same thing again, EVEN THOUGH WE ARE THE TENANTS AND HAVE THE SOLE RIGHT TO CHOOSE OUR OWN SUPPLIER. They actually told SSE (part of the OVO group) to take over our energy supply. We went straight to the Ombudsman AGAIN and got a grovelling letter of apology and a measly cheque for £30. The supply is now going back to our supplier. This dirty practice has to stop, particularly when there are people like Gary Morton handling their complaints. Nasty, irrelevant little man accepts no responsibility for what we have gone through.

One of their agent was very arrogant the whole time and did not even share the info that it is a steel frame house until after we made an offer!

Sharman Quinney Home Conveyancing - Very slow to respond to emails. Very frustrating.

Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.

Disastrous. Avoid like the plague. Or just wear a hazmat suit. If you can't afford a hazmat, try and keep some of your deposit to hand in case of emergency. Or, much easier, avoid these crooks and go elsewhere.

Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!

Poor customer service, fraudulent repairs, staff don't return phone calls and no complaints process. Otherwise all good.