Seymours Estate Agents Bewertungen 

738
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy. Thank you from Andrea.

Bewertet mit 5 von 5 Sternen

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Mehr ansehen

Bewertet mit 2 von 5 Sternen

We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

738 Bewertungen

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3,8

Alle Bewertungen

(738)

34 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I was really happy with the Seymours…

I was really happy with the Seymours Estate agents. They are very hard working and dedicated with the clients. Tia Andrews was amazing and helped us and looked after us.
Thanks so much

24. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks for the review Sherif, We'll make sure your comments are passed on to Tia, it will mean a lot to her.

Bewertet mit 5 von 5 Sternen

Bought and sold through Seymours during…

Bought and sold through Seymours during the early part of this year.
Used the Ripley office and l was very impressed with the professionalism of all who helped me.
Joe Leonard has a very thorough knowledge of the local market and was very helpful during the ‘ sticky moments’
Sam, Ethan and the rest of the team also deserve a special mention.
No hesitation in recommending this company.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks so much for the lovely feedback! Really glad to hear the Ripley team looked after you – Joe, Sam, Ethan and the rest will be made up to hear it. Appreciate the recommendation!

Bewertet mit 1 von 5 Sternen

The Seymours

I must admit I was rather surprised by the statement that “all points were settled.” in that falling curtain rod incidence, following your initial response in which responsibility was declined, I sent multiple follow-up emails clearly outlining my concerns, raising a formal complaint, and requesting appropriate compensation. Unfortunately, those emails were left entirely unanswered, and no compensation has been offered to date.
If complete silence in response to repeated correspondence is your organisation’s definition of a matter being “settled,” then I fear we may have very different interpretations of that term.

Regarding multiple outstanding maintenance issues—these were reported, not once but on several occasions, to your colleagues via email well in advance. I received no acknowledgment, no action, and certainly no resolution. While I appreciate your note that these matters will now be addressed, I have yet to see any indication of actual follow-up or involvement from your team on the ground.

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The Seymours – Woking was given the whole combo of bad experience you can get from an estate agency.
Seymours supported a bullying landlord, even encouraging clauses in the tenancy that weren’t legally enforceable. no respect for their tenants. Renting from Seymours was an extremely expensive mistake.
Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. I was hurt by a suddenly falling curtain rod in their property and then found out that curtain rod is heavily rotted. But they didn’t inform me that situation at all and lie this flat is well maintained and safe to live. I was diagnosed as concussion by GP due to this injury, I reported to them, but they refuse to take any responsibility for this incident, and they didn’t repair that curtain rod as well eventually. Every time I reported broken items in the property, they either ignore my call and emails, or tell me I have to wait 3-5 working days, but never repair eventually. It can only be a matter of time before someone dies from their negligence, don't let it be you.
They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to.

23. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for your review.

While we do appreciate the frustrations you had at the start of the tenancy last year, our understanding was that all points were settled.

We appreciate you bringing your concerns to our attention and apologise that you felt the need to raise these. I understand you have been in touch with my colleague following the notice and the end of your tenancy. Please can you advise my colleague of any remaining issues, so we can address these for you.

___________________________________________________________________________________________________________
29/4/2025 - Hello Lily,

We do feel we have different interpretations of the tenancy, following you moving in to the property last year. When your tenancy commenced, it was with direct management between you and your landlord. Seymours took over the management to assist in relations with both parties.

As requested in the previous reply, please may I ask you advise us directly with remaining issues to resolve. As we do not feel it is appropriate to continue this conversation in a public forum.

Thank you

Bewertet mit 5 von 5 Sternen

Mo from the Woking branch was Very…

Mo from the Woking branch was Very helpful and insightful, showed me more properties which I ended up liking more than my initial choice especially when I didn’t know where to start. Will deffo go to him again in the future

19. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for your lovely feedback. We're so pleased to hear that Mo from our Woking branch was able to guide you so helpfully, especially at the start of your search. It’s great that he could introduce you to properties that ended up being an even better fit. We’ll be sure to pass on your kind words to him—and we’d be delighted to assist you again in the future!

Bewertet mit 3 von 5 Sternen

Average service. Could do better.

Seymour’s provided a polite but average service. The property photos could have been improved and the brochure needed tweaking before publishing online. It felt very rushed with a lack of attention to detail.
Viewings were limited in number and feedback was either non-existent or very difficult to obtain despite my follow up emails. The price which was agreed turned out to be on the low side compared to a neighbouring property. Also, the property was empty and, on one occasion, a top floor window was left open which I only discovered when I was checking the property the following day. Not good in terms of security.
This lack of care and professionalism was mirrored by Seymour’s staff using the property’s bathroom and not flushing the toilet after them!
On the plus side it was helpful to have a dedicated person to contact when the sale had been agreed and we were exchanging contracts and completing the sale.
I happened to be selling another property in a different part of the country at the same time and, by contrast, the local estate agent was very efficient and far more proactive, resulting in more viewings with regular, honest and constructive feedback delivered the following day.
With their large market share in the local area, it seems like Seymour’s are somewhat complacent and lack a personalised approach to selling properties. More attention to detail and better feedback are needed in my view.

1. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations, particularly in relation to communication, attention to detail, and the overall presentation of your property. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant teams so that we can learn from them and make improvements. We do appreciate your acknowledgement of the support during the later stages of the sale, and regret that the overall experience wasn’t more satisfactory.

Bewertet mit 1 von 5 Sternen

We rented a property through Seymours

We rented a property through Seymours. Seymours’ claim they “only partner with landlords who share our values in providing you with the best possible place to live”. Not for us they didn’t, they confirmed the start of the tenancy for a property with no washing machine, no fridge, no kitchen living room lights, not properly cleaned amongst other problems. They claim partner involvement, but when we asked for their assistance, the only partner involvement was to be told of their holiday dates ! Seymour’s take their money and run.

10. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Dear Mr Wells

Thank you for your review.

We are obviously disappointed that you are experiencing difficulties with your rental property. Whilst we have endeavoured to assist your Landlord in dealing with the issues we are only retained on a Tenant Find basis and are therefore not able to act with regard to any repairs. We have not acted for this client previously and therefore have no experience with of there being any problems. We are happy to reapproach your Landlord if you feel this may be of any assistance however he did advise us he was dealing with you directly.

I appreciate you bring your concerns to our attention and I would be grateful to have a conversation once the tenancy comes to an end to enable us to decide if we should continue to act for this client on this basis.

Once again , please accept my apologies for that you felt unsupported by Seymours during this process, unfortunately our hands are ultimately tied given the terms of our agreement with your Landlord. If you do wish to discuss the matter further please feel free to contact me directly on
lisa@seymours-woking.co.uk.

Bewertet mit 1 von 5 Sternen

Avoid Seymour’s Woking

Seymours Woking has been nothing but abysmal. When moving in, they did not provide me with a key to the patio door, expecting me to live in the flat with an external door unlocked until they had the key available. I also entered with no water and there was no urgency for either matter. I called the office 16 times in total that day due to having to chase both these matters. I have also had a total of 4 separate occasions of no water in my flat within 3 weeks of living here. One occasion I was lied to by the manager, who told me she can’t help me as there were works going on in the area. I called Affinity water to find out there were no works going on and no one was affected. The agents also authorised a contractor to come into my flat to carry out works that I wasn’t aware needed doing. I didn’t get a notification of this nor did the contractor knock on the door. Seymours allowed the contractor to use his key to walk directly into my flat. The flat was also structured incorrectly with no wiring to host wifi. Two engineers have attended site saying it is not possible due to the faulty wiring. Seymours refused to engage the landlord or an electrician as they said wifi is not contractual so they cannot do anything. There is also a contractual clause for them to provide blinds, which they are still refusing to do due to the cost despite this being a contractual term which I am now discussing with the ombudsman. Their service is awful. Whenever I attempt to call the office, the person I need is coincidentally always on another call and I am told she will call me back. Even in examples of urgency such as no water, I never get a call back.

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Dear Michael,

Thank you for your review.

We are obviously disappointed that you are experiencing difficulties with your rental property. As the property is a new build apartment, there can often be teething problems and snagging required. We have been liaising with both you and the Landlord to resolve all the concerns as a matter of importance.

We do appreciate you bringing your concerns to our attention and apologies you felt the need to have to raise these.

Thank you for also contacting us directly regarding the property. We will continue to work with you to resolve any remaining points outstanding at the property.

Bewertet mit 1 von 5 Sternen

Seymours Camberley - Dishonest, No Integrity. Just Awful

Our experience with Seymours Camberley was horrific. They falsely claimed a contractor had said a pipe leak was our fault, trying to pass on an £1,800 bill. When we contacted the contractor directly, they confirmed the leak was actually due to poor workmanship in the bathroom from before we moved in. Seymours also supported a bullying landlord, even encouraging clauses in the tenancy that weren’t legally enforceable — like asking for 4 months’ notice and holding over 3 months’ worth of deposits. Finally, they attempted to keep part of our deposit with a completely fabricated quote. Thankfully, the Tenancy Deposit Adjudicator saw through it and returned the full deposit in under 48 hours. This branch is everything people fear in estate agents. Do yourself a favour and avoid.

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks for the review Alistair. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. we would welcome to opportunity to speak to you regarding the comments you have made but as you are aware by English law all rental deposits are held with a tenancy deposit scheme and until all evidence has been reviewed.

Bewertet mit 5 von 5 Sternen

Moving home

My experience was high class the team were very professional.although there were hiccups along the way, I was kept informed of the situation. The completion and subsequent move into my new home has brought me great pleasure

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you so much for your kind words. We’re delighted to hear that you felt the service was of a high standard and that our team kept you well informed throughout the process. While it’s not uncommon for a few hiccups to arise, we’re pleased that everything came together smoothly in the end. We’re thrilled to know that your new home is bringing you such joy—wishing you all the very best as you settle in!

Bewertet mit 5 von 5 Sternen

The Seymours Team!

The team at Seymours Woking (and they are a team), all helped guide me through the process of purchasing my property with no fuss.
Always willing to help, and made the process simple......and always done with a friendly nature.

5. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you Darren. We really appreciate your kind words—it was a pleasure helping you with your purchase. Wishing you all the best in your new home.

Bewertet mit 5 von 5 Sternen

I have been a Seymours customer for more than two years

I have been a Seymours customer for just over two years, both on the buyer/seller side and as a landlord. They know their businesses well and service has been consistently professional and considerate.

5. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks for your continued trust John. We're delighted to hear that you've had a positive experience with us across both buying, selling, and as a landlord. We look forward to supporting you for many more years to come.

Bewertet mit 5 von 5 Sternen

Thanks

First class service from Kirsty Haydon.

26. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

It's been my pleasure Dave, thank you.

Bewertet mit 5 von 5 Sternen

The agents have been very communicative…

The agents have been very communicative along the whole process, and not only in the initial stage. Until the very end I felt that they were still interested in the good outcome of my case, even when it was clear that I was going with the property they were advertising. This is not a totally trivial fact (unfortunately) and I have been in other circumstances with other agencies where the agent almost instantly stopped to care as soon as I gave the first sign of acceptance. So, for this, I want to say thank you so very much Seymours for sticking with me all the way, I am very grateful.

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks so much for your lovely review, Ale! We’re really happy to hear you felt supported all the way through. It means a lot to us that we were able to stay in touch and help you until the very end. Best of luck with your new property and thanks again for choosing us.

Bewertet mit 5 von 5 Sternen

Louie Fronzoni is brilliant

Louie Fronzoni is brilliant , for his acumen and spontaneous response is really appreciable.

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you so much Brati, it's been a pleasure to work with you.

Bewertet mit 5 von 5 Sternen

Great experience

Grateful for Seymours selling my property in Surbiton

19. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

It's been a pleasure Vilma, thanks for using us.

Bewertet mit 5 von 5 Sternen

Great service from all

Great service from all. Special thank you to Ty and Mo who did the majority of viewings. Spencer who negotiated an extra amount. Many others who contributed to making it go as smoothly as possible. Great team effort.

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Glad to hear you had a great experience with the team. Ty, Mo, and Spencer will be especially pleased to hear your feedback. It was truly a team effort, and we're so happy we could make the process as smooth as possible for you!

Bewertet mit 5 von 5 Sternen

From the to the completion Darren

From the to the completion Darren, James and the team made it a joy to work with.
Nothing was too much trouble and I was very impressed.
Having sold quite a number of houses via my company I can say Seymour’s at Grayshott are the best I’ve worked with
Malcolm

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Great to read that you had such a positive experience with Darren, James, and the team. It means a lot to us, especially coming from someone with your experience. We're proud to be the best you've worked with.

Bewertet mit 5 von 5 Sternen

A bungalow - just what we wanted

We recently had the fortune of being shown around a beautiful bungalow by Ben and lucky enough to have our offer accepted. Ben did all the work in getting us to this stage so now we’re just going through the process and hoping for a very smooth sale / purchase. Thank you Ben

14. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

We're so pleased to hear that Ben was able to help you find your perfect bungalow. Best of luck with the rest of the process, we hope it all goes smoothly for you.

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