Have only had to contact customer service once and the representative Steven solved my enquiry very quickly via live chat (and follow up email). He made it such a straightforward easy process.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great product and affordable trading platform. Analytics and research information are comparables to other. But the big plus here are the support people that go beyond to help and sort things out wit... Mehr ansehen
Unternehmen hat geantwortet
I had a simple query on getting access to electronic CHESS holding statements and notifications, and Steven was very quick in providing me with the right answers. Quick and easy. Thank you, Steven!
Unternehmen hat geantwortet
I just opened a new Selfwealth account and had a problem completing the w8-ben form. Supriya from Live chat was very helpful and answered my query promptly and satisfactorily.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.
Kontaktinformationen
Level 7, 130 Lonsdale Street , 3000, Melbourne, Australien
- support@selfwealth.com.au
- www.selfwealth.com.au
4,8
Hervorragend
312 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Self Wealth made the effort.
Self Wealth went the extra yards to pursue the transfer of shares from a broker that had changed ownership.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your feedback! I’m glad we could assist with your share transfer. Ensuring a smooth and efficient process for our clients is always our top priority, and I’ll be sure to pass your kind words on to the team.
Supriya gave a quick and satisfactory response.
Great customer service.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your feedback, we're glad that you've been provided with a great client experience when your reach out to us. I'll be sure to pass this feedback on to the team.
responsive
responsive, prompt and all round great service. Highly reccomend Self Wealth
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for the feedback, we’re so glad you’ve found our service responsive and prompt. We really appreciate the recommendation and your support. I'll be sure to pass the feedback on to the team.
Contacted the support team over live…
Contacted the support team over live chat. Every time I need account help or support. The team are great to deal with. They always go the extra mile. Highly recommend this platform.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for the great feedback!
We’re thrilled to hear you’ve had such positive experiences with our support team. We really appreciate the recommendation and your continued support!
Great timely service and accurate…
Great timely service and accurate information.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Good morning Anthony, thank you for the lovely feedback, I will be sure to share it with the team. Please feel free to reach out should you require any further support.
Friendly and professional
Friendly and professional staff answered my question which bothered me the whole day.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your review! We’re so glad Supriya was able to help answer your query. Providing clear and timely support is what we’re here for. We really appreciate you taking the time to share your experience.
Akanksha Anuragi provides great…
Akanksha Anuragi provides great support, even 2.5 hours before the stated opening times of their live chat!
MUFG wanted to charge me $165 to sell my employee shares, Selfwealth = $9.50, and with better support.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for the lovely review. I’ll be sure to pass your feedback on to Akanksha. We’re committed to providing great, affordable service, so it’s wonderful to know we’re making a difference!
Efficient support with request
All the information and support was provided.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
We’re pleased to hear that you found the information and support helpful. We really appreciate you taking the time to share your experience.
Excellent customer service
Excellent customer service, quick response time and patient operator.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with the service provided. Your comments are greatly appreciated and will be shared with the team.
Antwort von Selfwealth
Thank you for your kind review. I will be sure to feed this back to the Service Experience Team. Please feel free to reach out should you need any further support.
Great responseAnswered immediately and explained what…
Answered immediately and explained what I needed to do
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your review Andrew, we’re really pleased to hear that your query was answered promptly and that the next steps were clearly explained. Providing clear and timely support is something we always strive for, so it’s great to see. I will be sure to pass on your feedback to the adviser who supported you. If you ever need anything further, please don’t hesitate to get in touch.
Quick and clear response from Supriya…
Quick and clear response from Supriya srivastava
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
We really appreciate your feedback and are glad to hear about your recent experience, I will be sure to pass on the feedback to Supriya.
Low fees, great website, useful chat service
Low transaction fees mean less leakage of funds. Web site is very easy to navigate and makes buying and selling simple. Online chat is quick and helpful.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your feedback! We’re happy to hear that out team could make buying and selling simple and that our chat was helpful. I'll be sure to pass on the feedback direct to the advocate you spoke to.
Finally sorted out a stubborn problem…
Finally sorted out a stubborn problem with the W-8BEN-E form. Your people were great.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your kind words! We’re glad we could help sort out the W-8BEN-E form and appreciate your feedback.
Antwort von Selfwealth
Thank you for taking the time to leave a review. These review really do mean a lot to us. I have passed your feedback on to Supriya who helped you. Please feel free to reach out again if required. Have a great day!
Prompt Assistance when I encountered problems
I had problems with my Chess Sponsor having the incorrect information. I was amazed that SelfWealth were so prompt in answering emails (within 10 mins) and gave me directions on how to correct the problem. They followed up when they received the form I needed to complete and followed up again when I had another query. It's not often now when businesses are so responsive. 5 star I think.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Good afternoon Annette, Thank you for such a lovely review. I can see that you were supported by Blake, I am glad that you are happy with the service. Please feel free to reach out if we can support again in the future. I will be sure to pass on the feedback.
Quick to the point
itwas quick and I got what I was after straight away
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for taking the time to share your feedback. We’re so pleased to hear that your experience was quick and that you were able to get what you needed straight away. I'll passed your comments on to Supriya as I can see she helped you! Feedback like this truly means a lot to our team. If there’s ever anything further we can assist you with, please don’t hesitate to reach out.
Great work from Supriya
Great work from Supriya
Thanks fror helping me out.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for taking the time to leave a review. I’ll be sure to pass your feedback on to Supriya. Please feel free to reach out if you need further support in the future.
Prompt and professional service
Prompt and professional service. Thanks!
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for your kind feedback! We’re pleased to hear you were happy with the service.
I got the information I wanted in a timely manner…
I got the information I wanted in a timely manner.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Selfwealth
Thank you for taking the time to provide feedback, we are glad that you were able to get the information required in a timely manner. Please let us know if there is anything further we can assist with.
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.