Honestly, what a terrible company. They’ll badger you non stop when they want something out of you, proper needy ex vibes or Domino’s spamming you about a deal, but as soon as it’s their turn to sort... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst screening company. They don’t reply to emails. Obsessed with getting access to your bank account through a third party company I’ve never heard of. Unsure how this meets any part of data minimis... Mehr ansehen
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Mehr ansehen
Unternehmen hat geantwortet
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Kontaktinformationen
Davy Avenue, MK5 8HJ, MILTON KEYNES, Vereinigtes Königreich
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,1
Akzeptabel
222 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good quality service and communication.
12. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Esra,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very straightforward
Straightforward steps to complete the clearance process.
7. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Ann-Marie,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Thumbs to your team .Your job ensures…
Thumbs to your team .Your job ensures the bad and the ugly don’t dent our soceity.Welldone
12. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Efe,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Friendly and efficient security vetting process
Very quick and efficient process. Excellent communication and requests for information very clear and well explained. Staff who I spoke to via telephone were friendly and very helpful. Thank you
8. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Shelie,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Helpful and friendly
Helpful, speedy and clear requests to ensure swift completion. Furthermore, great to have received a friendly phone call to explain the process in full from the off alongside dealing with specific queries.
5. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Jess,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Very quick and helpful
Exceptionally quick. If you are quick to respond to their requests for additional documents, then they will be quick to process them.
8. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi William,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Helpful, simple and quick process
Filling in the forms was super easy with each section explained. If any information was missing when the form was sent back, they were quick to email requesting further information alongside descriptions of what they required.
4. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Jemma,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
The review process was smooth & quite…
The review process was smooth & quite efficient.
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Karm,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
You were quite efficient but not…
You were quite efficient but not efficient enough for my clearance to go through quick enough. As a result of that I can't start with the other applicants and have to wait for the next intake of candidates. As a result of your checks I can't work
30. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Dear Berta,
Thank you for taking the time to share your feedback and we’re sorry to hear about your experience. We would like to address the matter urgently, so please get in touch with [contact email - screening@securitywatchdog.org.uk] as soon as possible.
Security Watchdog Team
The service was efficient and requests…
The service was efficient and requests for additional information were always clearly communicated. The team were polite and friendly. Many thanks.
13. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Jon,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Very intrusive process
Very intrusive process. I had a couple of brief gaps in employment where I was having time off after taking redundancy or finishing a contract and had my bank statements trawled over with a fine tooth comb. Questions about money coming in which was all from legitimate sources but felt like I was a suspect. I was told it was just in relation to the gaps in employment but then I was asked for statements from when I was employed and the same thing again - querying my personal finances. I felt this was OTT. I have not had this experience with any other vetting process. When I tried to call in, the line kept cutting off. On one occasion, I was on hold for 20 minutes and then got cut off again. Very frustrating overall and I felt like I was trying to be caught out for something!
1. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Dear Louise,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with screening@securitywatchdog.org.uk as soon as possible.
Security Watchdog Team
Easy to fill out straight forward…
Easy to fill out straight forward didn’t take much time thank you
16. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Miss Desai,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very efficient.
Very efficient.
Keep up the good work
15. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Company review
Dear team.
Having looked through the reviews sent by previous
reviewers found your process very professional, your team kept me up to date and assisted me throughout the week.
Thank you
Graham
15. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Graham,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Great experience very quick and…
Great experience very quick and efficient
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Scott,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Antwort von Matrix Security Watchdog
Hi Marie,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Efficient
Really quick and efficient communication when updating me in the screening process!
13. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Quick and easy process
Quick and easy process, with regular email and text updates to alert me when additional information was required, and to keep me informed of next steps.
8. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Jacqueline,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Great service
3. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi,
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated.
Security Watchdog Team
Very efficient and informative
Very efficient and informative. Timely notifications of required actions via a call to let you know something was required, followed immediately by a text and email. Professional and courteous at all times. The checks have been completed in double quick time!
6. November 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Tom,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.