Honestly, what a terrible company. They’ll badger you non stop when they want something out of you, proper needy ex vibes or Domino’s spamming you about a deal, but as soon as it’s their turn to sort... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst screening company. They don’t reply to emails. Obsessed with getting access to your bank account through a third party company I’ve never heard of. Unsure how this meets any part of data minimis... Mehr ansehen
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Mehr ansehen
Unternehmen hat geantwortet
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Kontaktinformationen
Davy Avenue, MK5 8HJ, MILTON KEYNES, Vereinigtes Königreich
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,1
Akzeptabel
222 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A very messy and frustrating process
It was a very messy process - team members kept on requesting documents even though they were already submitted. Team members don't seem to talk to each other, as was apparent from the fact that what one team member requested would be requested all over again by another team member - and this happened multiple times. A valid address proof like a Driver's License - which already has dates in it was not acceptable as address proof. Despite having the check cleared once, to do everything all over again was pretty messy.
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Dear Varghese,
We’re sorry to hear about your experience. We’d really like to look into this further. Please get in touch with swupdates@capita.com so that we can further investigate urgently.
Security Watchdog Team
Love how everything was dealt with
Love how everything was dealt with. I was very happy how it was send in parts and not all in one go. Really works better
18. August 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Reece,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Very helpful and extremely responsive
Very helpful and extremely responsive. Everything was completed before the expected completion date.
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Abdullah,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Slow at the start was a nightmare I was…
Slow at the start was a nightmare I was only getting one update a week. Everytime I was being told I need documents which I could have gave all in one at the start. After complaining my case got handled by Jemma who was fantastic and got my case sorted within 24 hours.
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Dear Haaris,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with swupdates@capita.com as soon as possible.
Security Watchdog Team
I found that the company was very…
I found that the company was very efficient and clear of what they needed. Easy to follow and highly recommended.
12. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Paul,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward process & very easy to…
Straightforward process & very easy to do
10. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Kevin,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Efficient and professional service
Efficient and professional service. It was so easy to upload all the relevant documentation and their correspondence was clear and to the point. I was kept informed of the progress. Overall an impressive experience.
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Miranda,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Quick and easy service that offered…
Quick and easy service that offered support and advice during the process
9. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Ryan,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very efficient service
Very efficient service, please to deal with and made the whole process very simple and quick.
9. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Excellent Service
They were quick to respond and help me no matter the issues making this process very easy and less of a hassle than i thought.
29. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Hakeem,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Quick and painless with good support
28. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Rob,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Very pleasant and efficient experience
Very pleasant and efficient experience. Team is understanding and very responsive. The system approach come a long way from years ago and best element of all is the fact that all parties at employer stage have access to the docs uploaded.
Only suggestion on my part would be to remove restriction on word count when explaining regarding uploaded docs.
28. August 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Imran,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very slow checking
System works OK - but very slow to complete the relevant checks - it must be a nightmare for people who have to use this before they can start a full-time job.
8. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Dear Peter,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with swupdates@capita.com as soon as possible.
Security Watchdog Team
The instructions were clear
The instructions were clear, followed up with emails to correct errors or fir further detail. An efficient process.
4. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Paul,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Very efficient and professional…
Very efficient and professional throughout the whole process. Allowed me to upload documents in a user friendly manner and all checks were completed very quickly. 10/10 service!
26. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Kiran,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Security watchdog kept me informed all…
Security watchdog kept me informed all the way through the vetting process. Explained everything fully and submitting information via their website was very user friendly. Thank you
18. August 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Tracy,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
It was an easy process
It was an easy process, I kept up to date with updates and also kept in contact to ask for further information.
18. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Nillu,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Good communication and fast reaction…
Good communication and fast reaction from the team! I really appreciated a lot!
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Great Experince
Fast and efficient with my checks, always in contact throughout, excellent service.
14. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Neil,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Easy to use and follow
6. September 2023
Bewertung ohne vorherige Einladung
Antwort von Matrix Security Watchdog
Hi Sarah,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.