Excellent customer service from SecureFix Direct. I experienced an unexpected issue with the courier, which was outside the seller's control, and Neil was extremely helpful throughout. He responded pr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service from SecureFix Direct. I experienced an unexpected issue with the courier, which was outside the seller's control, and Neil was extremely helpful throughout. He responded pr... Mehr ansehen
Unternehmen hat geantwortet
Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Mehr ansehen
Unternehmen hat geantwortet
Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Mehr ansehen
Unternehmen hat geantwortet
I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Mehr ansehen
Unternehmen hat geantwortet
We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service. I had a small problem and it was dealt with swiftly and easily. Very happy. I would recommend this company and use them again. Big thank you to Jason for being very professional.

Antwort von SecureFix Direct Ltd
Bought this product from secure fix direct and had a problem with it some months later.
Contacted them and with no beating about the bush said they had experienced issues and a new one was sent by return.
This is old fashioned service as it should be and I would have no hesitation in using this firm again Thank you

Antwort von SecureFix Direct Ltd
Excellent customer service from this company. I did have a problem with a purchase and this company went the extra mile to resolve it. Unfortunately they could not do so and therefore gave me a full refund and allowed me to keep the problematic item which was useful but just not for the particular job I had in mind.
Highly recommend this company.

Antwort von SecureFix Direct Ltd
Jason went over and well above what I would ever expect any company to do his best to bring the matter of a faulty mechanism on a new part supplied by themselves to a more than acceptable resolution with myself , would I rate this company , without a shadow of doubt , ABSOLUTELY , his response was always reassuring and helpful and as said previously over and above what I would normally expect, I was overwhelmed with the help and generosity .

Antwort von SecureFix Direct Ltd
Well, we all expect things to be right so it is when things go wrong that it sorts the good companies from the bad. Secure Fix Direct came to my aid straightaway, helping and keeping in touch throughout my dilemma with my Mobiltech Satellite dish. As it turned out there was nothing wrong with the product only the installation of it. My problem not theirs. Now working superbly.
Would I deal with these people again? Definitely YES. Would I recommend them definitely yes. Thank you Jason.

Antwort von SecureFix Direct Ltd
Happy with efficiency of delivery and quality of product.
Bought from this company several times ,hassle free ,keen pricing and quick delivery 10/10 for effort.

Antwort von SecureFix Direct Ltd
Royal Mail screwed up delivery but the response from the company was excellent and a full refund provided without question.

Antwort von SecureFix Direct Ltd
Bought a caravan step of these guys that was a little too high for disabled father to climb. I emailed securefix who very quickly sourced and sent a perfect sized step out to me. I was overwhelmed. By far the best company I have ever dealt with. Can't recommend this company enough. Top guys.

Antwort von SecureFix Direct Ltd
I purchased 10MM x 50MM Stainless Steel Round Ring - Marine O Webbing Rigging Mooring [Misc.] for a specific "romantic" purpose. It works really well, is proper smooth and delivery of the product was faster than quoted. I'm not the only one pleasantly surprised!

Antwort von SecureFix Direct Ltd
Purchased a product from Securefix Direct and it didn't work correctly on our car so Securefix sent another one immediately and the replacement didn't work either. Tried the products on my sons vehicle and they worked perfectly. Advised Screwfix the problem is with our car and not their product and could we keep on of the products for my sons vehicle and send the other back. Their response took us completely by surprise and went beyond excellent customer service. I cannot recommend Screwfix Direct highly enough. I certainly look on their site before looking anywhere else.
It is very rare I take the time to give feed back, but in this occasion they certainly deserve the praise.
Thank you Jason for your prompt response and communication.
Thank you,
Regards, Mark.

Antwort von SecureFix Direct Ltd
I ordered a Bruce Anchor on 3/5/18 and received it on 5/5/18 excellent product and VERY quick delivery will certainly recomend to my boating mates and Securefix Direct will be my 1st port of call for any future boating bits .A1+ Company.

Antwort von SecureFix Direct Ltd
Ebay purchase. Very swift delivery and excellent quality products.
Very pleased with the level of customer service and shall certainly use again for my lifting requirements. Thanks you Securefix Direct.

Antwort von SecureFix Direct Ltd
Excellent service. Put together a bespoke package to meet my specific and unique requirements... and on a Sunday. Happy to recommend.

Antwort von SecureFix Direct Ltd
Prompt, even replied to a problem I needed solving on a Sunday.

Antwort von SecureFix Direct Ltd
I ordered a 55l plastic water tank, which arrived on time. unfortunately some fittings were missing, but after contacting Securefix, the missing parts arrived next day, Excellent service.The product looks tough and upto the job also.

Antwort von SecureFix Direct Ltd
Was looking online for strip bow shackles for my boat. (If you don't know what they are, you don't need them!)
Ordered online from SecureFix Direct whilst in France yesterday. They arrived today, shortly after I did...
Great service and excellent product selection.
Thanks, Guys!

Antwort von SecureFix Direct Ltd
Really impressed with my first order. They send it by a faster delivery than I paid for. Wasn't expecting it until the new year but it got here December 30th. Thanks guys! Product itself is high quality and as described. I'll definitely use you again for fitting needs.

Antwort von SecureFix Direct Ltd
Needed to order some sail snaps, not the biggest order -but needed some cooperation to get correct size.
Really impressed with reply to my questions, and customer care.
Once ordered, very rapid free standard next day delivery.
Later ordered open- body rigging screw,
Superior quality to others 3 times price.
*A great alternative to established online chandlers, & over priced marine hardware.
Securefixdirect now My future first call for marine hardware.

Antwort von SecureFix Direct Ltd
Great service, fast delivery and useful customer service.

Antwort von SecureFix Direct Ltd
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