Scoville Bewertungen 

1.108
TrustScore 4 von 5

3,9

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

The manufacturer avoids labelling its products as PFAS-free. It means they may (and likely do) contain fluorinated 'forever' chemicals, like Teflon, which is still commonly used in cheaper cookwar... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with a couple of my pans in my set. Scoville we're quick to respond to my email and very kindly sent me replacement items within a few days. Amazing customer service - thank you very... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Knive set purchased just prior to Christmas. One knife has failed within this time which was sold exclusively via Asda's. Made contact with Scoville requesting a replacement knife (not a s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had an issue with a Scoville Roasting pan, reached out to Customer Services within no time was contacted by Victoria spoke about the issue and chose an alternative item of similar value which was qu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Arbeitsplatten
  2. Küchenmöbelgeschäft
  3. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

At Scoville, we're all about making cooking in the kitchen a breeze. Our range of innovative non-stick products includes frying pans, saucepans, grill pans, baking trays, and more, all expertly crafted to meet your cooking needs. Designed in Great Britain. If you're an existing customer with a question about any of our products, please reach out via email, and our team will be happy to help.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 54 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(1.108)

196 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

The manufacturer avoids PFAS labelling

The manufacturer avoids labelling its products as PFAS-free. It means they may (and likely do) contain fluorinated 'forever' chemicals, like Teflon, which is still commonly used in cheaper cookware.

Instead, they say it's free from PFOA; in other words, the production is - which it should be by law. The problem is that an ill-informed customer may confuse PFOA with PFAS (as another author in a review mistakenly did).

Also, some of the Scoville products look similar to cookware with pure ceramic (therefore PFAS-free) coatings.

12. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

I had an issue with a couple of my pans in my set.
Scoville we're quick to respond to my email and very kindly sent me replacement items within a few days.
Amazing customer service - thank you very much Scoville.

6. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I have had three Scoville pans

I have had three Scoville pans, 1 frying pan and 2 saute pans. the saute pan started to stick after a few months and was replaced by place of purchase, but the new one has done exactly the same as has the frying pan.. i contacted Scoville direct and they asked for pictures which i sent but the reply i got was a bit stupid really saying you cant use the pans on a high heat here is there reply "Non-stick cookware is not designed to be used on high heats and this is not unique to Scoville. To counter this, we construct our pans from aluminium which conducts and retains heat better than the likes of stainless-steel or cast iron cookware. This means that you can use your Scoville cookware on a medium-low heat and achieve the same results as you would on a higher heat in other cookware." I use these on an induction cooker so cant see how high heat can harm them, i replied and told them they need to put on the packaging "not suitable for high heat" !!!!!!!!!!!!!

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An amazing company

An amazing company. My frying pan was 5 years old and been used alot. It he'd begun to lose its non stick. Contacted the company for the guarentee. In 5 days I had my brand new pan. The pans themselves are great.

24. Juni 2026
Bewertet mit 5 von 5 Sternen

Had a problem with a Wok purchased last…

Had a problem with a Wok purchased last year, had a lifetime guarantee. Once I reported the problem and sent the necessary documents, replacement was sent promptly.
Victoria who dealt with my emails was very helpful as well as efficient.

18. Juni 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi,

Thank you for your 5-star review.

It's great to hear that our lifetime guarantee gave you peace of mind and that your replacement wok was sent out promptly.

We will make sure to pass on your kind words to Victoria.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 5 von 5 Sternen

Roasting Pan Issue.

Had an issue with a Scoville Roasting pan, reached out to Customer Services within no time was contacted by Victoria spoke about the issue and chose an alternative item of similar value which was quickly despatched and received. Customer Service at it's best.
Thank you
Mista H

1. Juni 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi Mr Haze,

Thank you for your 5-star review.

We're so pleased to hear that Victoria was able to resolve your issue quickly and help you find a suitable replacement.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 5 von 5 Sternen

Thanks

I had a very positive experience with Scoville customer service. They were very helpful, cooperative, and quick to respond to my request. Under the warranty, they promptly arranged for a replacement and sent me a new cookware set to my home, the same as my previous one. I really appreciate their efficient service and support.

24. Juni 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi Fatma,

Thank you for your 5-star review.

We're delighted to hear you had such a positive experience with our customer service team. We hope your new cookware set becomes a staple in your kitchen for many years to come.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 5 von 5 Sternen

Love the whisks,

Love the whisks, very good quality, fantastic price

27. Mai 2026
Scoville-Logo

Antwort von Scoville

Hi Mrs Odowd,

Thank you for your 5-star review.

We're so pleased to hear you're loving your whisk and that you're impressed with its quality and value. We hope you enjoy trying more of our products and continue building your Scoville collection.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 2 von 5 Sternen

Knive set purchased just prior to…

Knive set purchased just prior to Christmas.

One knife has failed within this time which was sold exclusively via Asda's.

Made contact with Scoville requesting a replacement knife (not a set).

Sorry but you didn't help. This was an exclusive buy. The price of the set should see they last the year at least.

The quality is generally good but unless a replacement is honoured I won't be buying or recommending these products again.

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Scoville

Hi,

Thank you for taking the time to share your feedback.

We’re sorry to hear about the issue with your knife set. Our team did request proof of purchase to help resolve this for you, but we haven’t heard back yet.

If you’d still like support, please do get back in touch and we’ll be more than happy to help.

Thank you,
The Scoville Team

Bewertet mit 5 von 5 Sternen

Absolutely loving these pans

Absolutely loving these pans! They’re lightweight, heat evenly, and the non-stick coating makes cooking and cleaning effortless. They’ve quickly become my go to pans in the kitchen.

28. Mai 2026
Scoville-Logo

Antwort von Scoville

Hi Shaheera,

Thank you for your 5-star review.

We're so pleased to hear you're loving your pans and that they've become your go-to in the kitchen.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 5 von 5 Sternen

Scoville Neverstick pans

I bought two Scoville Neverstick pans, one a frying pan, the other a Wok, through Amazon. I was so happy to receive them and do love the Scoville Neverstick as it seems a good, tough non-stick surface and cleans up quickly and beautifully. I’ve been using them for quite a long time now and they still look new - and I’ve been using my son and daughter-in-law’s saucepans for even longer. I’m so impressed with them. I am now thinking about buying the set of saucepans.

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Scoville

Hi Diana,

Thank you for your 5-star review.

We are so pleased to hear that you are enjoying your Scoville Neverstick frying pan and wok, and that the non-stick performance continues to impress you.

We really appreciate your support and hope you enjoy adding a saucepan set to your collection.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 1 von 5 Sternen

I brought I bought 5 roasting tins and…

I brought I bought 5 roasting tins and every time I use them my potatoes get covered in a black sticky substance I don't understand why

12. Juni 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi Gloria,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with our roasting tins.

To help us investigate properly, please contact our customer service team at reception@imperialgb.com with details of your purchase and the issue experienced.

We appreciate you taking the time to bring this to our attention.

Best regards,
The Scoville Team

Bewertet mit 1 von 5 Sternen

Pan deformed/changed shape after a very…

Pan deformed/changed shape after a very short period of time after purchase. I bought it from Sainsbury's in April. After a few use, I noticed that the square shaped steak pan started to curl up on the corner. I wish I can take a photo here but it looks really strange. Now the pan wobbles on the hob as the bottom is no longer flat.
Cheap material used that doesn't stand the heat of a quality Miele induction hob.

14. April 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi Jun Yu,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with your grill pan and understand how disappointing this must be, particularly after only a short period of use.

To help us investigate properly, please contact our customer service team at reception@imperialgb.com with details of your purchase and the issue experienced.

We appreciate you taking the time to bring this to our attention.

Best regards,
The Scoville Team

Bewertet mit 5 von 5 Sternen

Great price

Great price, great products, great service and ordering experience!

27. Mai 2026
Scoville-Logo

Antwort von Scoville

Hi Ms Wright,

Thank you for your 5-star review.

We are so pleased to hear that you had a great experience from ordering through to receiving your products. It is wonderful to know you are happy with both the quality and the value.

Thank you for choosing Scoville.

Best regards
The Scoville Team

Bewertet mit 5 von 5 Sternen

Amazing customer service to go with great saucepans!

Really friendly and helpful customer advisor. We went from using our saucepans on a gas hob to an induction hob since moving house and I think years of use on gas may have damaged the bottom of the pans, resulting in a poor connection with the new induction hob.

A couple of emails and photos of pans were exchanged and the decision to replace them was made.
Can't fault them at all, our Neverstick pans have been a staple in our kitchen for about 7/8 years and this is the first time I've even thought about using the lifetime guarantee and safe to say I'm very impressed.
Really happy with the quality of products, (we've got pans, oven dishes, cake tins and chopping boards and they're all great) the customer service and help is probably even better than the products would highly recommend.

5. Juni 2026
Bewertung ohne vorherige Einladung
Scoville-Logo

Antwort von Scoville

Hi Will,

Thank you for your 5-star review.

It's fantastic to hear that our pans have been a staple in your home for so many years and that, after speaking with our team, you now have replacements that are compatible with your new induction hob.

We are delighted that our guarantee process was smooth and straightforward for you, and we're thrilled to hear that you would recommend the quality and performance of our products.

Thank you for choosing Scoville.

Best regards
The Scoville Team

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