Renewal of tariff, I did everything correct until I had to put in my security code which you sent to my email. I failed 3 times to implement this process, I'm obviously not quick enough before you tel... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The conversation with David was constructive giving me a date and time for a gas meter change. This issue as been going on between us since early September. He assured us that we would not get an esti... Mehr ansehen
Unternehmen hat geantwortet
Had various dealings of late, trying to sort out incidents related to move. The latest interaction though was very good, apart from the poor woman having to deal with so much noise…the raised voices e... Mehr ansehen
Unternehmen hat geantwortet
I had a query regarding the different tariffs. I do apologise I cannot remember the male assistant name. He took time to explain the different tariffs. Which helped me to make my decision as I was thi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über ScottishPower
Vom Unternehmen geschrieben
ScottishPower is one of Great Britain's leading integrated energy companies, supplying gas and electricity to millions of homes and businesses across England, Scotland and Wales.
We're helping customers manage their energy, control costs and prepare for a lower-carbon future. Alongside our range of energy tariffs, we offer products and services including air source heat pumps, solar panels and batteries, EV charging, and smart meters.
Customers can access online tools and support to help them understand their energy use, manage their account and make informed decisions about their household energy. This includes services such as Direct Debit Manager and My Energy Tracker, which helps eligible customers keep track of energy costs and payments.
We also offer innovative products such as Power Saver, giving eligible customers the opportunity to choose up to 8 hours of half-price electricity at selected times every week. Customers can visit our website to learn more about Power Saver, our energy tariffs and other ways we can support them.
Our website provides information and support on topics including the energy price cap, switching energy supplier, meter readings, billing and energy efficiency, helping customers find answers when they need them.
Opening Hours
- Online account and support services available 24/7.
- Additional customer service opening times are available on our website: www.scottishpower.co.uk
ScottishPower
Vom Unternehmen geschrieben
Kontaktinformationen
320 St Vincent St, G2 5AD, Glasgow, Vereinigtes Königreich
- www.scottishpower.co.uk
4,4
Hervorragend
215.437 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The advisor was very helpful and…
The advisor was very helpful and explained all I needed to know . It’s very difficult trying to do it on the mobile when you have had a detached retina and not tech savie
28. Oktober 2026
The agent was really helpful
The agent was really helpful and polite, resolved my request straight away.
27. Oktober 2026
Fast and efficient service over the…
Fast and efficient service over the phone today.
28. Oktober 2026
I had a great agent on the phone…
I had a great agent on the phone yesterday she helped and resolved my issues.
28. Oktober 2026
Happy with service
Answered all the questions I had about the account. Now can view the account online.
28. Oktober 2026
always keeping smart meter up to date …
always keeping smart meter up to date w reminders end of month" payments reminders whether to reduce" or increase for the bills
28. Oktober 2026
The Ease of transfer from my supplier…
The Ease of transfer from my supplier to Scottish power
28. Oktober 2026
Every member of your team that I have…
Every member of your team that I have ever spoken to has been patient and helpful.
28. Oktober 2026
The Scottish Power customer operator…
The Scottish Power customer operator was very understanding and professional. Excellent conversational skills. 10/10.
28. Oktober 2026
The young man was extremely polite and pleasant
The young man couldn’t resolve the issue but he tried so hard. He put a report in so im now waiting for a call from Scottish Power. He was extremely polite and pleasant
28. Oktober 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von ScottishPower
Hi Gillian,
Thanks for taking the time to leave us a review today. We are pleased to hear that you're satisfied and we appreciate your five star feedback.
Kind regards,
Cory
Antwort von ScottishPower
Hi Keith,
Thanks for taking the time to leave us a review today. We are pleased to hear that you're satisfied and we appreciate your five star feedback.
Kind regards,
Cory
Antwort von ScottishPower
Hi Claire,
Thanks for taking the time to leave us a review today. We are pleased to hear that you're satisfied and we appreciate your five star feedback.
Kind regards,
Cory
Great very helpful and easy to swap to Scottish power…
Great very helpful and easy to swap lots of offers available i made a considerable saving moving to them
They also have a priority register for disabled and elderly
Plus they are based in scotland a definate bonus with them on all fromtx
28. Oktober 2026
Antwort von ScottishPower
Hi Sonja,
We are delighted to hear that you found the switching process so straightforward and that you have been able to make significant savings with our available offers. It is also wonderful to know that you appreciate our commitment to supporting vulnerable customers through our priority services, as well as our proud heritage. Thank you for sharing your positive experience with us.
Kind regards,
Cory
Your rep was very helpfull and patient
28. Oktober 2026
Antwort von ScottishPower
Hi Georgina,
Thanks for taking the time to leave us a review today. We are pleased to hear that you're satisfied and we appreciate your five star feedback.
Kind regards,
Cory
Very polite advisor
Very polite advisor, she provided clear explanations and advice. She was very helpful throughout, and resolved the issue I had promptly without any delays. I was very happy with the service she provided. Thank you.
28. Oktober 2026
Antwort von ScottishPower
Hi Stephen,
We are so pleased to hear about your wonderful experience with our team member. It is fantastic to know that she was so polite, provided clear guidance, and was able to resolve your query quickly and efficiently. We truly appreciate you taking the time to share your kind feedback regarding her helpful and prompt service.
Kind regards,
Cory
Staying in contact.
28. Oktober 2026
Antwort von ScottishPower
Good morning,
Thanks for taking the time to leave us a review today. We are pleased to hear that you're satisfied and we appreciate your five star feedback.
Kind regards,
Cory
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.