Scamp & Dude Bewertungen 502

I love all Scamp & Dude designs & styles but I am so sick of the poor quality material & stitching! The 3rd time mending the same skirt and their clothes are not cheap to buy… just cheaply made.

I love love love the designs. Hate the shocking quality!

I really wanted to rave about this company, the ethos, the environment awareness, the charity work etc, has lovely prints, nice style clothes. But I can’t give it any more than 3 stars due to the quality. I purchased 5 items for my holiday, 2 dresses, 2 skirts and a scarf to use as a sarong. Out of those 5 items 3 have faults, all only worn and washed once. Faults varying from shrinkage, seams coming undone in not high pull places, threads breaking, the thread used is of extremely poor quality, one dress takes forever to dry and one dress has a print error with a massive blob of dye on the reverse of fabric, only noticed with I went to ironed out creases on holiday (this dress hasn’t been washed yet and it’s probably going to run all over the dress when I do). So overall the company has some good positives but when it comes to the clothes there’s poor quality control and inferior materials to make them. For the high price you expect a lot better quality. I will be contacting customer services regarding the issues once the last dress has been washed. It’s a shame as the clothes are actually quite nice just massively let down by the quality.
Also the 5 star trust pilot reviews aren’t genuine reviews and have come from their social media group.
UPDATE: I have been in talks with customer services and once I’d proved that the faults were manufacturing faults and not user error, I have been issued with two replacements and one refund.
Would I buy from them again? Probably not but maybe if something I really liked was in the sale but a decent price.

I’m not one for leaving reviews unless it’s because it is an outstanding or poor review, in this case the latter.

This review will be an odd one, because I’m a bloke, why would a man be leaving a review you ask? Well my wife loves to buy clothes, so I get to see lots of dresses by different suppliers. I also iron some of these dresses, what with me being ex forces I’m a dab hand with the iron. The one thing I’ve noticed with Scamp & Dude clothing is the quality of the material, it’s poor!

The quality control is also bad, as I’ve had to help my wife with attaching pictures to emails when it came to returning the clothes she ordered due to seams that are bad or already came apart, holes in the fabric etc.

Excellent service.
I ordered a jumper which arrived quickly and I loved it. After washing there was a slight imperfection.
I contacted them and their response was instant, they sorted everything out for me. A replacement was sent out quickly and they paid for returning the original one.

Discount code didn’t work. Emailed and they responded super fast and rectified. Great customer service and love their clothing.

Always the best customer service should you find yourself with any type of query! - like stupidly ordering an item to your old address! 🫣

Great small business with quality clothing. Excellent service from website to delivery. Clothes all fit and wash really well.

After being an avid Duder for years I have decided to say goodbye to this brand. I just can’t justify purchasing more items when I have had the seams disintegrate on 2 dresses, 2 skirts and a pair of jeans. When I tried to post a query about how to prevent the seams coming apart on the Facebook page my post was blocked and I was referred to customer services. It was disheartening as I wasn’t complaining, merely seeking advice. I live in Australia so paying for a return is just not worth it. Such a shame, as this brand brought me a lot of joy at first.

Love the clothes & accessories from S&D.
Although I'm a little dubious about the reviews on the site. I've posted one before about a faulty item giving it a 3 star and yet this review never made it to the items page for others to see. I was contacted by customer service to sort the issue out which has been resolved but why not post the honest reviews?
Do you only post positive ones? It's very odd and off-putting to know what others actually think unless it's a glowing review.
I will still buy from S&D but a little less now due to this and the £5 postage and returns fee.

Excellent service. I needed to exchange for different size and customer service couldn’t have been any more helpful.

It was a dress I need for my birthday and they sent it express delivery.

Just love everything about them.

Scamp and Dude, What a brilliant company, I had a problem with my new hoodie, but super Debs got it all sorted for me, we need more good companies and super Debs in the world. Thank you again🤩

This is my second dress from Scamp and Dude and it is fabulous! Always gets compliments. Delivery was speedy and very cute packaging. Great company and I highly recommend them!

Really pleased with my items, fab quality, good service and the company has a great ethos

I ordered a dress after being recommended by a friend who regularly buys from S&D. Unfortunately the material was damaged in a couple of places. I contacted S&D who quickly resolved the problem and replaced the dress. They responded immediately and were very apologetic. I was very pleased with the service. My friend advises that she hasn’t had a faulty item in all the years she’s been buying of them so I believe this was a one off and I’ll have buy from them again.

Love the style and quality of the clothes - so stylish and excellent quality .
Also the help you get when asking a question is speedy and very professional - will definitely be buying more items
Scamp and Dude has also been very generous in donating to our cancer group scarves for those having cancer treatment - this is very much appreciated by the patients.

I brought my girlfriend’s birthday present and made a mistake with delivery address. Debs from the customer service team has gone out of her way to help and ensure my girlfriend has a present to open! It was my error, but the care and understanding from debs has been outstanding. Thank-you for everything! (Posted on my girlfriends trustpilot) Dave!

Great customer service if recent over a faulty item.

Absolutely the best customer service team, never have i had contact with such kind caring dedicated team.
Scamp and Dude staff are without a doubt the best!!!

Scamp and Dude have exquisite products that bring a little bit of joy into the everyday. Their products are fairly priced, long lasting and well designed. Their customer service is second to none. 5 stars all round ⭐️