Item very poor quality and not like the image on the website. Paying both £3:95 for delivery and for a return is unreasonable. I won't be purchasing from this website again
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing experience at Scamp and Dude Brighton today. I found the perfect dress to wear to a Summer wedding, great quality and fit. The staff in store were so lovely and what really stood out was their... Mehr ansehen
Lovely clothing which is good quality. Service was excellent and when clothes arrived they were beautifully packaged. Very happy
I love scamp and dude products and have been buying them for years. Most recently I purchased in store a pair of jeans which I loved, I had been looking for a decent pair of jeans for sometime and the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Kontaktinformationen
62 High Street, Marlow, SL7 1AH, Marlow , Vereinigtes Königreich
- helpme@scampanddude.com
- www.scampanddude.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This is my second dress from Scamp…
This is my second dress from Scamp and Dude and it is fabulous! Always gets compliments. Delivery was speedy and very cute packaging. Great company and I highly recommend them!
Great products and great service
Great service, fab quality items
Really pleased with my items, fab quality, good service and the company has a great ethos
Excellent customer service
I ordered a dress after being recommended by a friend who regularly buys from S&D. Unfortunately the material was damaged in a couple of places. I contacted S&D who quickly resolved the problem and replaced the dress. They responded immediately and were very apologetic. I was very pleased with the service. My friend advises that she hasn’t had a faulty item in all the years she’s been buying of them so I believe this was a one off and I’ll have buy from them again.
Style at its best at scamp and dude
Love the style and quality of the clothes - so stylish and excellent quality .
Also the help you get when asking a question is speedy and very professional - will definitely be buying more items
Scamp and Dude has also been very generous in donating to our cancer group scarves for those having cancer treatment - this is very much appreciated by the patients.
Outstanding customer service and care
I brought my girlfriend’s birthday present and made a mistake with delivery address. Debs from the customer service team has gone out of her way to help and ensure my girlfriend has a present to open! It was my error, but the care and understanding from debs has been outstanding. Thank-you for everything! (Posted on my girlfriends trustpilot) Dave!
Great customer service
Great customer service if recent over a faulty item.
Absolutely the best customer service…
Absolutely the best customer service team, never have i had contact with such kind caring dedicated team.
Scamp and Dude staff are without a doubt the best!!!
Scamp and Dude have exquisite products…
Scamp and Dude have exquisite products that bring a little bit of joy into the everyday. Their products are fairly priced, long lasting and well designed. Their customer service is second to none. 5 stars all round ⭐️
Beautiful clothes but amazing customer…
Beautiful clothes but amazing customer service. Weather changes meant I was hoping for a warmer weather option for an event- express delivery had been turned off for the bank holiday (so they didn’t disappoint customers) but a quick call to customer services and they promised that if I placed my order they would send it for the next day- and I arrived on time. Amazing x
I recently had a small issue
I recently had a small issue so I sent them an email in the evening. First thing next day I had an apology email and a resolution that was totally beyond my expectations so thank you for such a pleasant customer service experience Scamp & Dude 😃
Dress was awful, returns ridiculously slow.
Dress was awful. Cheap material and arrived looking like a rag. Order returned at my expense and as usual S&D take longer than any other retailer to process the refund. My last 3 orders have all been returned down to quality & poor sizing. The declining quality, combined with the expense of delivery & return has turned this once favourite brand into one I sadly cannot recommend. Be wary of all the gushing reviews on here, all within a few days in Feb - the owner posted asking people who follow S&D on Insta & FB to help increase the star rating.
Five star customer service again! ⚡️
Received the beautiful grey neon rainbow leopard jumpsuit a couple of weeks ago. Wore it once and after washing noticed a fault in the hemline. I contacted customer services who responded very quickly, and posted my exchange out to me the next day. Fantastic service from Debs! xx
My jogging pants became damaged and I…
My jogging pants became damaged and I only had them for four months, I contacted customer care and they were brilliant they came back to me within two hours and shipped a replacement on the same day.
Why can’t all customer services be like this!’
5 stars to their company ⭐️
Disappointing service
Same as others - returns take weeks to process and have to chase. Won’t buy from them again.
I keep being drawn to the brand because…
I keep being drawn to the brand because of its ethos but the service in returning items and how off the sizing is over the range has put me off, it took a month for a refund and that’s was with me chasing them 3 times for the money
All a bit of a faff
Ordered a dress and jumper. Wasn't overly impressed, the dress was OK, but purely due to sales price. Really don't think the original price can be justified as material is pretty basic. Jumper looked very different and was sent straight back. The biggest issue is the cost of postage to order and again to return and then takes up to 3 weeks for the refund to be received in my case it took 10 working days from receipt of return and then a further 3 days for money into bank. I can't see myself ordering again, lesson learned.
Service with a smile
Customer service was great as usual. It's always so nice to be greeted by all the staff as you walk in, look around etc. They are all so helpful and lovely.
Expensive and poor quality
Very expensive even in the sale for not great quality. I bought the pink and black zebra print cardigan and after wearing it once it bobbled and looked cheap. The logo of the lightening bolt on the sleeve has been placed on the black part of the print on the web page but on my cardigan it’s on the pink part so just looks like an error in the fabric.
Definitely wouldn’t recommend or buy again from them.The returns process is complicated and expensive. Cannot understand how to leave a review on their web page and suspiciously all the reviews on there are 5 star.
Flawed bag design and shreddy hems
Bought a faux leather bumbag. Like most right handed people (90% of the population) I wear it on my left shoulder. The bag then closes UNDER your arm rather than beneath your chin. It's insecure and impractical. I wrote to S&D in the hope that they might forward my comment to designers for future bags and got back an absolute load of fluff telling me to wear the bag on my other shoulder. Great customer service guys.
I realised the design flaw after i'd spent a day wearing the bag and getting increasingly irritated. too late to return. at least it's pretty!
I made a product review on the bag page post purchase, validated it, and note that somehow it's mysteriously never made it on to the list. Strange huh?
I also bought a long pretty dress in their Edinburgh store and on its first wear realised the hem was basically shredding itself it was so badly sewn. Not what you expect from a not-cheap dress. i snipped them off, repaired a couple of flaws and called it a lesson learned.
Frankly, an altogether underwhelming experience!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








