887831 I appreciated the sensitivity in how my claim was handled by Fatima. Throughout the whole process she allowed me time to come to terms with the shock of loosing precious and sentimental items.... Mehr ansehen
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Das sagen Bewerter
The whole experience was just so easy! I filed a claim, it was assigned to a handler who contacted me within hours even though it was said within 24-48hrs. I then gave all the photo evidence requested... Mehr ansehen
900359 I can’t rate Katie highly enough she has been very professional and sympathetic to my situation she went through everything with me efficiently and speedily during an upsetting time. I did no... Mehr ansehen
The lady who dealt with my claim is called Fatima. She was excellent, attentive always following up calls and understanding my situation having lost an item of jewellery which has greatly sentimenta... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sbs Insurance Services - Contents Claim Solutions
Kontaktinformationen
Chase House, Park Plaza, Heath Hayes, WS12 2DD, Cannock, Vereinigtes Königreich
- www.sbs-claims.co.uk
Bittet Kunden um Bewertungen
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Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
SBS, your team are a pleasure to speak to - Amy was amazing!
The process with SBS was a pleasure. I was lucky enough to be greeted by Amy, who reached out to me very quickly once my insurance company had passed me over to SBS. She was an absolute pleasure to speak to and dealt with all of my queries quickly and professionally. Amy really gave me the sense that she was working with my insurance company with my best interest at heart.
Amy, you were a delight, thank you again! I hope I don't have to make any more claims but if i do, I hope you're the one on the end of the phone!
Excellent concise information given…
Excellent concise information given from initial contact. Responded in a timely manner and followed up as well. Processed the claim swiftly and easy to follow instructions given. Michael Richardson was fantastic in the support he gave
good and stress free service
SBS service was fantastic! Melanie was very nice and professional, and kept me updated on every step of the claim. It was stress free process unlike some other insurance companies.
Outstanding service from Amy
From start to finish, Amy handled my claim with professionalism and efficiency. Her pragmatic approach to problem-solving made what could have been a stressful experience feel straightforward and well-managed. She was prompt, clear in her communication, and clearly knows her stuff. It’s rare to deal with someone in the claims industry who is both knowledgeable and genuinely helpful — Amy is exactly that. Highly recommend SBS Claims. Thank you Amy!
A very good quality service pav.
A very good quality service pav was very informative and helpful.
Thank you for your support today.
Kind regards Guy and Della. Laight
I D
874155
Smooth and efficient process from start…
Smooth and efficient process from start to finish. Everyone I spoke to, especially Michael, was extremely patient and helpful. It made what is a stressful and alien process for me very simple.
True customer service as it should be. Bravo!
Katie was kind and sympathetic to the unfortunate and sad circumstances causing me to make the claim. She and Conor were professional and gave clear instructions and advice, making the whole process far less arduous and stressful than I’d expected it to be. If only all companies could be so understanding and efficient! Thank you most sincerely
Insurance claim handled efficiently
Great experience dealing with Michael at SBS who resolved my claim quickly. Great comms from Michael contacting me several times to progress my claim in a quick and efficient manner. Thanks, Rich
Excellent customer service Kurt
Kurt was very efficient and my claim was settled very quickly. Excellent customer service!
Very good quality fitting service …
exemplary
This company handled my claim extremely efficiently and swiftly. I experienced the loss of a personal item of particular sentimental value and despite several people helping in the search it has not been found.
Claire Ingram was so empathetic and helpful that this whole issue was made less upsetting. I really would recommend this company if you are seeking a genuine, efficient and kind service.
Claim for TV
Thank you for an efficient service. Would certainly recommend them. Just wish it didn’t take so long. 3 weeks without a TV is a long time 🙂
Prompt, efficient and fair
My claim was handled quickly by Michael. I was happy with the settlement.
My experience with SBS excellent
My experience with SBS excellent. Rachel was professional, understanding & very efficient. Made a stressful process so much easier.
Excellent service and outstanding…
Excellent service and outstanding communication! Michael was really professional and explained everything brilliantly.
Claim number 872960
Claim number 872960 - Spence. Fatima was professional and very helpful. She handled the claim well making it extremely easy for us and we appreciated her help.
Graham and Hayley
Graham and Hayley, made a stressfull time so easy 3 emails 2 phone calls the claim was settled in one day i was given 3 options which I think helps customers not feel trapped. Great traditional straight forward service
Had such a great interaction with this…
Had such a great interaction with this company. Handled my insurance claim on behalf of direct line. The claim handler Claire Ingram was very professional, and also personal. She understood not only the cost value of a replacment, but also the sentimental value. She was caring and considerate, and kept me informed throughout the claim.
Mr A Latcham
Claim ref 874268
Home contents claim
Excellent customer service and the processing of my claim was amazingly quick. I was totally happy with the service provided. Highly recommended company.
great commuication
great commuication, fab service, quick turnround, kurt(advisor) great
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