887831 I appreciated the sensitivity in how my claim was handled by Fatima. Throughout the whole process she allowed me time to come to terms with the shock of loosing precious and sentimental items.... Mehr ansehen
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Das sagen Bewerter
The whole experience was just so easy! I filed a claim, it was assigned to a handler who contacted me within hours even though it was said within 24-48hrs. I then gave all the photo evidence requested... Mehr ansehen
900359 I can’t rate Katie highly enough she has been very professional and sympathetic to my situation she went through everything with me efficiently and speedily during an upsetting time. I did no... Mehr ansehen
The lady who dealt with my claim is called Fatima. She was excellent, attentive always following up calls and understanding my situation having lost an item of jewellery which has greatly sentimenta... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sbs Insurance Services - Contents Claim Solutions
Kontaktinformationen
Chase House, Park Plaza, Heath Hayes, WS12 2DD, Cannock, Vereinigtes Königreich
- www.sbs-claims.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
great commuication
great commuication, fab service, quick turnround, kurt(advisor) great
Michael and Klara were great in dealing…
Michael and Klara were great in dealing with my claim. They were very swift in dealing with my issue and resolved it in a timely manner. I am very happy.
The most awful experience
The most awful experience. These aparent professionals were third in the food chain from my insurance company. The demanded (demanded) to go through the whole claim process again - bearing in mind they are low in the food chain and were tasked with 1 thing. They couldn't even do that. Back to my insurance company who I pay for and who are now dealing. The compancy is shocking. Especially this Kurt person. NOT A CLUE.
Having lost a treasured bangle that my…
Having lost a treasured bangle that my husband bought me 22 years ago, I was directed to SBS. The whole experience was excellent, Claire Ingram took me through every stage and explained step. It was lovely to have such a polite and pleasant person.
Cooker hob
The claim handler couldnt have made it any more clearer as to what would happen once I forwarded some docu.e is relating to my claim. The handlers na.e was Amy. Thanks A.y
835902...Melanie Rochester was very…
835902...Melanie Rochester was very easy to correspond with after the break in at my house. The claim was settled with great satisfaction.
Very professional
Very professional, friendly and on the ball. Excellent
customer service.
Stephen Batcheldor. Claim Id number 857791. Claim handler name: Jav
A fairly pleasant experience for an insurance claim
A fairly pleasant experience from SBS following only my second insurance claim! Ed kept me up to speed on what was happening with the collection process of the damaged goods & Amy was quick to get back to me with an acceptable offer following inspection of the damaged goods. Cheers guys!
Excellent service
SBS made my claim feel very personalised and helped guide me through their process step by step all the way. Rachel D-B was my claim handler and she was so supportive and helpful and made sure she kept me in the loop and made follow up calls and emails. I would definitely recommend SBS.
Exceptional craftsmanship of two tradesman
The two men that were assigned to replace carpets on landing stairs and in hall were extremely professional, discreet, polished, experienced, courteous & exceptional in manner.
Craftsmanship excellent.
They arrived promptly and before I knew it they had completed the work.
The vacuumed as they went along and removed all of the bagged old carpet.
Restored some of my faith in tradesman and would HIGHLY recommend them in a heart beat
Absolute credit to any company.
Carpet is exquisitely beautiful
Thank you very much for your work.
Paul was very helpful and I am very…
Paul was very helpful and I am very happy with the outcome of my claim. Nothing was too much trouble for him.
Thank you very much for you help.
Good service and efficient
Very clear explanations and options at every stage. Quick yo arrange pick ip and to communicate findings and then talked me through options . Very straightforward and genuinely helpful
Helpful
I have been in contact with this company over my daughter's phone. I have spoken to different ladies over the day, all were incredibly helpful, efficient and nice. Thank you Amy and Klara one very happy customer 😊
Quick and impessive service
Recently had a claim that was handled by Amy M - she was very helpful from the start and handled my claim fairly and swiftly - she is a credit to the insurance industry
j.rees@ was helpful and informative he…
j.rees@ was helpful and informative he dealt with my claim effectively and professionally thanks
Katie
Katie , was amazing from start to finish , ensuring I understand the whole procedure.
Thank god as my watch has been saved all down to these guys. Thanks so much .
Watch repair .
I made a claim for watch repair which was allocated number 857646 , and as soon as SBS were nominated they contacted me on several occasions to arrange works and delivery details . When works were put in place SBS kept me informed of progress and finally confirmed secure return details to suit our timetable .
We were delighted with their service as a result of good communication and most polite and helpful staff.
Dealing with Melanie Rochester made all the difference ,
she does her job brilliantly .
Great customer service
Fatima was great in helping us with our claim. The process was easy and straightforward
Claim number 865492
Claim number 865492
Melanie Rochester
Senior Claims Handler.
Extremely prompt service and was kept very well informed during the whole of my claim and delighted with my repair.
Excellent service. Amy called me to ask for photographs of…
Amy called me to ask for photographs of the damage which I sent over. The next day Amy called again to tell me that the iPad was not repairable and gave me options to settle the claim. The service I received was simply excellent and stress free thanks to Amy who obviously is very good at her job. Thank you.
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