Rother Valley Optics Bewertungen 

1.241
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a long list of questions about a new rig I was looking at buying and Adam patiently was able to explain to me how it would work together and complement my existing setup. When it came to orderi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I asked if I could exchange a camera I had purchased from them, around 8 weeks ago. received two days after the agreement, well packed. They kindly obliged. very helpful and honest staff online. I wo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Discovered this shop when I was searching online for a harness for my Swarovski binoculars. Checked with them that they had stock and placed my order early Tuesday afternoon, arrived 24 hours later. F... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Spot on, great company to deal with, i ordered a Dwarf mini on the Saturday, didn't hear anything so called them, they stated that the item was out stock but would do everything they could to get it... Mehr ansehen

Unternehmensdetails

  1. Hobbygeschäft

Vom Unternehmen geschrieben

The best place for a wide range of Astronomical Telescopes, Binoculars, Spotting Scopes & Accessories all at internet prices. Celestron, Skywatcher, Baader


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1241 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1.241)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service and delivery

I wanted a telescope to get back into it and Adam at RVO was excellent in responding to all my questions and making sure the solar filter I wanted properly fitted. I ordered online on Friday and it arrived well packaged Saturday with no problems. The whole experience was easy and the staff there are very helpful and experienced. My first time using this company and I will definitely be using them again.

4. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thanks Adam

Call it mid life crises or whatever but decided to buy a telescope and try my luck at astrophotography. As a complete novice at this Ive found it a minefield. The advice these have given me has been brilliant. Orders/ delivery has been perfect. Highly recommend these. Thanks all ....no doubt I will be back

3. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently purchased a 'ZWO ASI678MC…

I recently purchased a 'ZWO ASI678MC USB3 colour imaging camera'. I was excited about producing some planetary photography, I had already purchased a laptop with Windows 11 so that I could fulfil what I had set out to achieve. Unfortunately unbeknown to both myself and a vey helpful employee of 'Rother Valley Optics' (Adam) the driver for the camera was incompatible. This information was acquired from (ZWO) by Adam about the fact that the driver was not recognized by the laptop. The Samsung Galaxy Book 2 Go latest edition runs on the 'ARM' Advanced RISC Machines Chipset Processor and ZWO informed us of this and explained that the driver will not be available until late 2025. I have to say that Adam was exemplary in contacting ZWO and getting this information and increasing my knowledge about fast moving technology. Albeit the camera is being returned and I will be using DSLR photography and 'Photoshop' I have to say the customer service of Rother Valley Optics essentially (Adam) was outstanding and will look to purchase from them in the future.

13. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

1st class service.

First class service for a first time buyer from Rother Valley Optics.

Emailed after 2pm on a Friday about the availability of a tripod, Adam replied within minutes saying it was available, I placed the order and they even managed to ship it that day... Monday, tripod arrived in perfect condition.

I ordered the SkyWatcher 3/8 Inch Thread Stainless Steel Tripod and it goes perfectly with my GTi mount.
The tripod is quite big and is possibly borderline for portability, but sturdiness is more important and I have a trolley for moving my astronomy kit around, so it's not much of an issue.

Adam, thank you for 1st class service.

Will definitely be using Rother Valley again... once I've saved a few £££'s for some eyepiece's, barlows, or maybe a scope upgrade

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered a telescope

Ordered a telescope , it arrived the next day, I was kept up to date with delivery and phoned an hour before letting me know what rime it would arrive, the price was great. My grandson will love it I will certainly reccomend this company.

11. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rother Valley Optics were recommended…

Rother Valley Optics were recommended to me by a local astronomy club. The service was excellent with very swift responses to emails and they answered all my questions. My order was delivered on time and I am very happy with the products. I will definitely be buying from them again.

10. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First Time Using RVO

New to astronomy so this was my first order. Really simple to open an account and the website was easy to navigate to find the items I wanted. All at excellent prices too! Adam sorted me with a filter I needed and added it to my order. Everything arrived next day, safely protected in cardboard and bubble-wrap.
Wonderful service from RVO and I will certainly buy from them again.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

10/10 service

10/10 service! I had communicated with Adam regarding a price match and he went above and beyond to ensure my customer expectation was met. This service shows Rother Valley Optics as a highly regarded business who consider their customer with honesty and integrity.
I would absolutely recommend them for all things astronomical!
Keep up the good work RVO 🔭⭐️

28. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have been waiting WEEKS

I have been waiting WEEKS for my seestar even though i done next day delivery and everything went through perfectly fine. I called them to ask about stock and they said next month they’ll have some. I placed the order January 8th it’s now the 27th. Ridiculous

27. Januar 2025
Bewertung ohne vorherige Einladung
Rother Valley Optics-Logo

Antwort von Rother Valley Optics

Sorry to hear that you have felt the need to give us 1 star based on this. We can confirm you placed the order on the 13th, not the 8th and we kept you updated when someone called us. We made extra effort to email you updates but then noticed you gave us 1 star after making this provision.

Once the goods arrived, we tried to call you at least 4 or 5 times and sent emails but didn't hear back from you. We sent the goods and they were delivered within the time frame that we specified on the first phone call to us.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Ordered online at the weekend after researching a telescope within my price bracket. Easy online process to follow and delivery date given.
Monday I was sent an email advising my choice wasn’t in stock but would soon be and would be a few more days
Another email arrived advising my purchase was dispatched and I received it today, a day earlier than expected.
Communication is superb from Rother Valley Optics. The email also stated I could contact them if I needed help with my purchase.
I am reviewing the company providing my purchase, not the purchase itself.
I know already that I will be a returning customer based on the service already provided

23. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not even worth 1 star

Not even worth 1 star. Placed an order and was told that the delivery would be With me within 1-2 days. Nothing arrived, after contacting them I was told they would get back to me. No reply from them and had to contact them once again. Now to be told that it would be February before I can take delivery. I had an email saying that the telescope had been dispatch when this is clearly a lie. Customer service is a joke with this company.

7. Januar 2025
Bewertung ohne vorherige Einladung
Rother Valley Optics-Logo

Antwort von Rother Valley Optics

We have been in touch with you concerning this issue and sorted everything out. We are now back doing business as usual

Bewertet mit 5 von 5 Sternen

Excellent service

Placed an order with Adam for 3
eyepieces yesterday just before lunchtime, received order at 8.45 today. Excellent service and friendly conversation whilst placing the order. Well done to all.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Seestar S50

This is the second telescope I've bought from Rother Valley Optics. My latest purchase was out of stock when I enquired, but I was able to make a pre-stock order. Rother Valley Optics kept me advised by email regarding stock delivery dates and also sent me an email once the item was back in stock. Total time scale - initial order, Saturday; email confirming stock arrival, Tuesday evening. Item arrived the following morning at 7am!! Brilliant service and I thoroughly recommend this company.

26. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service for a small item

Ordered a simple Mount accessory.
Process worked as it should - checked stock with them and got the item next day. No fuss, just how you want it.
If only they could supply clear skies as well…

30. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant

Brilliant. I placed my order at 3.00 pm on Tuesday and selected next day delivery , I accepted that I had missed the cut off point when the delivery date came up for Thursday. Really pleased when the package arrived at 8.30 Wednesday morning. Looking forward to clear skies tonight!

23. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant customer service

Sent these guys a series of questions over email about some photographic kit that I wanted to buy, to ask their advice. They were absolutely first class, couldn't do enough to help, got back to me promptly with the information that I needed and were super-friendly when doing so. I absolutely will be using them again.

25. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and product

Just purchased a skywatcher 250p classic from the company. Excellent service, polite informative and just good overall product and service and price. The telescope was sent to the Scottish Highlands nay bother, as some companies don't send up here, but the company did and exactly when they said and DPD got it here exactly on time and cheaply.

6. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I needed a telescope for my son's…

I needed a telescope for my son's birthday and was not able to get to the store, I'd missed the cut off point for next day delivery and thought I might not be able to get the telescope my son wanted. The kind staff at Rother valley optics helped me to get an order in and went out of there way to get the order ready and on the van for next day delivery. They were very helpful and supportive and I'll be buying all my future stargazing equipment from them in the future instead of the big electrical store I usually buy from. Thank you Rother for all you support.

28. August 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr