365Astronomy Ltd Bewertungen 

169
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Like another reviewer, I ordered solar eclipse glasses very late in the day, because I hadn’t been paying much attention to the news about the event. I have to say that despite my order being of low... Mehr ansehen

Bewertet mit 5 von 5 Sternen

For the Eclipse I ordered a ZWO ASI 220 mm Camera on Monday 10th August 2026 and Zoltan from 265 Astronomy was able to get the camera to me on the morning of the Eclipse 12/08/2026!! An amazing... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service. Despite high demand and a last minute order, our Eclipse glasses arrived in time as promised. Thank you!

Bewertet mit 5 von 5 Sternen

I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s... Mehr ansehen

Unternehmensdetails

  1. Fachgeschäft für Teleskope
  2. auch in
  3. Fernglasgeschäft
  4. Hobbygeschäft

Vom Unternehmen geschrieben

UK Distribution, Wholesale and Dealer Network 365Astronomy is the main importer, retailer, wholesale distributor and largest UK stockist of ZWO, Primaluce Lab, Askar / Sharpstar, Unistellar, Vaonis, Benro Polaris, DwarfLab, Antlia and Optolong products. Buy directly from us or one of our respected UK or international dealers. We are also authorised UK dealers for Televue, Starizona, Celestron, Skywatcher, Baader Planetarium, Lunt, Bresser, Explore Scientific, Vixen, Astronomik, JTW, PierTech, WarpAstron and many more brands. SERVICE and REPAIRS Two experienced service engineers, plus two IT professionals and several specialist astronomy advisers will help you to solve most problems or repair your device in-house at our UK services. Please always request authorisation before sending us anything for repair. LOYALTY SYSTEM: We offer reward points when you purchase from us. All products that we are wholesale distributors for would come with REWARD POINTS. The value of these reward or loyalty points is approximately 2%. You have to be registered on our website and login to be able to collect REWARD POINTS and to use them. When you place an order, you can use your reward points that you collected via previous purchases. AVAILABILITY We aim to stock all products that we are exclusive importers and wholesale distributors for, but occasional shortages are possible. Certain products would need to be pre-ordered and might come with a few months production time. Radio2Space radio telescopes are such products and these are only available through 365Astronomy in the UK. Some Moravian Instruments cameras would also be available with various waiting time. Due to the large number of versions of these cameras we would only keep a very limted stock of the most popular types.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

169 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(169)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

For the Eclipse I ordered a ZWO ASI 220 mm Camera

For the Eclipse I ordered a ZWO ASI 220 mm Camera on Monday 10th August 2026 and Zoltan from 265 Astronomy was able to get the camera to me on the morning of the Eclipse 12/08/2026!!
An amazing service 365 Astronomy !!
I have brought from 365 Astronomy before and can highly recommend them!

12. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Solar Eclipse Aug 2026.

Like another reviewer, I ordered solar eclipse glasses very late in the day, because I hadn’t been paying much attention to the news about the event. I have to say that despite my order being of low value, the service was brilliant and my glasses arrived in time this morning.
Many thanks to Zoltan for the fantastic service.

12. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top class knowledge and service

About a decade ago, I was a professional astronomer running a large teaching observatory. I bought regularly from 365Astronomy because Zoltan was trustworthy and provided honest advice regarding the suitability of the products we were considering.

After leaving astrophysics, I eventually returned to my childhood hobby of astronomy following a seven-year break. Zoltan and the team were there to provide brilliant guidance as I navigated my way back into the hobby. On the occasions where I’ve ordered something and the staff weren't sure it was the right fit for my setup, I received a personal email asking for clarity.

It’s this level of service that keeps me coming back. They are big enough to have what you need and have been around long enough to truly understand the market, yet they remain small enough to care about the individual customer

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service always

Always had a warm welcome here with good advice on equipment choices and compatability.
with great prices and I have often recieved a discount on my purchases this markes my seventh visit and I will be going back soon for narrow band filters.
Zoltan is very well versed in the equipment he sells.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Online worries gone - with low prices too

I think all of us are worried when we order from somewhere for the first time, I was I saw a review of the Zwo Seestar S50 on the BBC Sky at Night online magazine which said to buy it from 365 astronomy

I really wanted to order face to face in a shop but took a risk and ordered from online, as they offered the lowest price I could see in the country with free shipping, I ordered it late Saturday Night and it was delivered Tuesday morning, in stock and right to my door via DPD.

Brilliant service, I will be using them again.

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve used 365 several times in the past…

I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s product advice, product exchanges or returns. Fast delivery on orders too - you’ll never miss a clear sky! Highly recommended.

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An Astronomy emporium

An Astronomy emporium. A vast range of top quality products at competitive prices. Zoltan and the team have vast experience and product knowledge and are always happy to guide, help and advise. These guys are my number 1 Astronomy goto. Always highly recommended.

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent!

Excellent range of products and amazing service!
I ordered an Optolong L-Pro clip in filter, price was spot on and delivery was super quick too.
Will definitely be returning to buy from these guys again. Cheers!

15. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service.

365 have been very helpful a couple of times with items that were not readily available elsewhere. Prices very good and service and delivery excellent.

12. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff, good knowledge and advice and incredibly fast delivery. Overnight delivery to Northern Ireland.

25. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Somehow lazy in managing things

First time with this Vendor, I ordered about 200 pounds of astronomical stuff. After a while I deleted my order because I did not reach the 200 £ excluded VAT for shipping outside UK (required by Brexit rules, but the website allowed the transaction nevertheless). Then I asked for a refund several days ago and it is still to come (it is a matter of few seconds - as I experienced with many other stores). Bottom line, I advice the managers to be more quick at least when refunds are involved, and to update the website to manage the 200 pounds limit better because it does include the VAT. I give average rating because I ve read many other customers are satisfied and do not wish to go the extra mile with my review.

3. April 2025
Bewertung ohne vorherige Einladung
365Astronomy Ltd-Logo

Antwort von 365Astronomy Ltd

hi Vincenzo,
apologies for the delay with your refund. Your request came through on Saturday and it seems my colleagues managed to catch up with the weekend inquiries by Tuesday only, then they passed it on to me yesterday and I had it on my desk to deal with it today, but then I saw your review. I'd like to point out that according to the distant sales regulations, retailers have 30 days for a refund. It's not that we ever wanted to wait that long, it is simply for a reason that there are various administration tasks involved with the refund.
I've now refunded your order in full. This has been done just three working days after your request. (In most cases we would actually deal with it even faster.)
I also told you that I was planning to talk to you about your order and asked whether you still wanted to go ahead. As you know, one item had to be cancelled as we could not send liquids abroad (this is mentioned in the product description). As we would have to cancel that part of the order, the value of your order would have been below the £200 limit that we set for EU shipments, but we agreed to reduce it slightly so that your order would still go through our system for EU shipment... Also, we had to order one item as we only had one left in stock and you ordered two pcs. The manufacturer didn't reply for a whole week to our order request and I had to chase them yesterday when they told me that they were away on holidays, but promised to process our order shortly. That's why I wanted to talk to you before refunding your order. As you can see, instead of cancelling and refunding your order straight away right after you placed your order, we tried our best to help you out, but unfortunately we were let down by our supplier.

Thanks for your understanding and hope to help you with your next order soon.
Zoltan T., director

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr