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Rockdoor Bewertungen 

812
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Door is extremely well made , solid and has made a massive difference to the temperature in the hallway from how cold it was before. Feels secure with a thumb turn lock on the front inside, long bar h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We have been struggling with our Rockdoor for over 4 years. The first door was warped and the installer had a lengthy fight with them to get us a new one in 2022. Then the new one door slab has the s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a Rockdoor for the front of the house and it's been excellent. The build quality is immediately obvious, it's heavier and more solid than a standard composite. The 3-star lock as standard giv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our new stable door is absolutely fantastic. We couldn't be more pleased with it. It replaced our very old wooden one and looks ultra modern and feels rock solid. It was expertly fitted by Mick Booth... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Über Rockdoor

Vom Unternehmen geschrieben

Love your Rockdoor

The UK's most secure composite door. Designed and built in Britain for nearly 30 years.

Rockdoor Astoria composite door

Exclusive Design
and Innovation

From distinctive door styles to stunning glass designs and bespoke furniture, every product we create is crafted with timeless design and built to last.

Rockdoor front door

Our range includes front doors, back doors, stable doors and French doors – each created with individuality in mind. With distinctive styles, bespoke S-Glaze technology, and a carefully chosen colour palette.

Rockdoor security

Security
Built In, Not Added On

What truly sets a Rockdoor apart is what lies beneath the surface. From reinforced inner frames and high-density cores to secure glazing and advanced multi-point locking systems.

Every Rockdoor is rigorously tested to meet and exceed demanding security standards, giving you complete confidence that your home is protected day and night.

Trusted
by Over 1 Million Homes

We've earned the trust of over a million homeowners across the UK by combining innovation, craftsmanship, and an unwavering commitment to quality.

Rockdoor Hudson
30 Years
1M+ UK Homes
30+ Styles

We are different. We are Rockdoor.


Kontaktinformationen

Promotion box for Rockdoor

Transform your home with a Rockdoor

Unrivalled security and exclusive designs, made just for you.

4,1

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TrustScore 4 von 5

812 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Alle Bewertungen

(812)

88 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing help from Jamila

I had an amazing experience ordering my door with the help of Jamila. She was absolutely brilliant throughout the whole process – explaining all the nuances, helping me figure out the right measurements, and guiding me with the design. Nothing was too much trouble, and she made what could have been a stressful process feel smooth and enjoyable. Thanks to her, everything went perfectly. I’ll definitely be going back to her for more as I continue with my renovation!

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Excellent customer service from Razina…

Excellent customer service from Razina who helped us choose our design kept us informed about the order. The Rockdoor is quality product with great attention to detail from the door knob to the handle and the letter box. Would highly recommend the company.

3. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Just purchased my second Rockdoor!

I have recently purchased my second Rockdoor and couldn't be happier. Amazing service from start to finish again. There are so many options to choose from and gives me peace of mind that my home is secure.

3. Februar 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Rock doors are an excellent product

I am delighted with my new front and back doors and they are smart and are of excellent quality. I feel much more secure in my home and my house feels warmer.

30. Mai 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

We've just had a Rockdoor fitted by TL…

We've just had a Rockdoor fitted by TL window services whole process was fantastic from start to finish. The door ( we chose the vermont in light oak )i is completely amazing and has excelled our expectations. The locking system is really fantastic with numerous locks for added security. All in all first class

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

New front door

We are absolutely delighted with our new Rock door! From the moment it was installed, it was clear that this is a top-quality product—solid, secure, and beautifully designed. The craftsmanship is outstanding, with every detail perfectly executed, giving our home an instant upgrade in both appearance and security.

A huge thank you as well to the expert fitter, whose professionalism and skill made the whole experience seamless. The installation was carried out with precision and care, and it was evident that we were in the hands of a true professional who takes great pride in their work.

We couldn’t be happier with the final result. The door not only looks stunning, but it also gives us real peace of mind knowing it’s built to such a high standard. Highly recommend

12. Juni 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Recently ordered a Cottage View light…

Recently ordered a Cottage View light from GAP in Chartwell Green. The whole process was seamless, efficient and delivered in a few days to my door by the guys at Bolton Depot. The installation was simple and now have quite a few admirers of the look and quality in my cul-de-sac. Thank you

2. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Fab Rockdoor

Absolutely love this back door for my late mums house the stunning Cottage View Light with Cat Flap, after 26 years of having an old wooden door that had gaps in and was letting all the cd in. my late mums partner is very pleased with it and highly recommend Rockdoors 👌☺️

5. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

“Best door on the street”

I was a little reluctant if I’m being honest. They look like a great door and the security is supposed to be excellent. But they’re not the cheapest door and whatever you choose you’re stuck with. Decisions, decisions

I did my research and I still always came back to looking at a Rockdoor. So I went for it.

Super impressed, the difference it made to the noise level’s from outside, that cold spot you get behind your door disappeared and when you close and lock it, it just feels secure and the look on the neighbours faces, when you know that they know you’ve just upped the game

So impressed I got myself a back door too and my mum popped one on her house too “Best door on the street” she says proudly

I can’t fault it guys. Well done

26. September 2024
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Hi Absolutely love my new composite door

Hi
Had my composite door fitted today by Tiger home improvements (Dale Barker)
Really really pleased with the door and professional way it was fitted.
5 stars!!!

12. Juni 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

Recently had two Rockdoors fitted to my…

Recently had two Rockdoors fitted to my property and I must say the difference in Quality compared to my UPVC doors is amazing. The noise reduction too is great.

12. Juni 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 5 von 5 Sternen

I have just had fitted the 'Newark'…

I have just had fitted the 'Newark' Rockdoor after having issues with a composite door that was fitted 9 years ago. The quality is amazing compared to our last door. It opens and closes easy and looks incredible.

30. Mai 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Thank you for the great review! We are thrilled to hear you are happy with your Rockdoor – your satisfaction means a lot to us.

Best regards,

The Rockdoor Team

Bewertet mit 1 von 5 Sternen

Really disappointed with our door and…

Really disappointed with our door and service from this company. We have been complaining ever since it has been installed that it expands in the heat. They tell us it is a problem with the installation- which we have checked twice. Installation is perfect! The door is not fit for purpose. We want an exchange and this company will not supply one. Their warranty is worthless. Avoid.

29. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality Rock doors!

Had Rock doors fitted to the front and back of the house , really pleased with the excellent quality and fit of the doors.
We used Broadview Windows ( one of their recommended fitters) and they were absolutely brilliant.
Nothing was too much trouble for Terry and Steve, they overcame an unforeseen problem and resolved the issue with minimum fuss.
They cleaned up behind them and left everything spotless ,would highly recommend.

25. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recent Rock Door fitted…

Recent Rock Door fitted by approved fitter Gary Parker. The door is gorgeous and fabulous quality, the fitting was exceptional. Very pleased.

26. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I paid a lot of money £1400, for a Rock Door

I paid a lot of money for a Rock Door, to be fitted, and had nothing but trouble with hinges, alightment and the latest it the draft excluder fitted under the door required changing, fitters took it off to order the new part, 6 months ago, Rock still not proving the part, even when I said I would pay for it, we are in our 70s and we have 1" 1/2 gape under door, our living room is like living with a door open, the draft cuts right through us, our heating bills are over £220 amonth due to this, and we still can not get the part,
This company is the worst I have ever bought from.

19. März 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Good morning William,

I requested more information through the find reviewer tab on the 19th March, but you have failed to provide me with this within the 3 days Trustpilot give you to reply, please can you send me your contact details through our customer service team at customerservice@gap.uk.com so I can help get this issue resolved, please mark this FAO Jason and relate it to your Trustpilot review and i will get in touch with you to help resolve the issue with your Rockdoor.

best regards

Jason @ Rockdoor

Bewertet mit 1 von 5 Sternen

Regret buying a rockdoor

We've had a new rockdoor fitted about 6 months ago now and continually have problems with the bottom hinge where it seems to come loose and drop the door so it's out of alignment. We've had the hinge replaced three times now and the hinge drops 2-3 times a week leaving us unable to shut the door and from a security point of view this is dreadful. Rockdoor won't speak to us so we are reliant on a very busy and short of time installer and in the meantime we are left with this continuous problem. I really regret buying a rockdoor now which is a shame as it is an attractive door and sold to us as being of high quality.

6. Februar 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

hi Sophie,

I have reached out to you by calling you and requested more information but you have not sent it me, please can you send the information we discussed on the phone and by email so i can help resolve your issue.

best regards

Jason

Bewertet mit 2 von 5 Sternen

Issues with door alignment and door handles

I bought a rock door approximately 3and half year ago recommended by my builder who renovated our bungalow. We thought we bought a door with a 10 year warranty but turns out not everything has a 10 warranty as our builder did not pass on the warranty leaflet to us. We have had issues with the door opening after being locked and the lacquer on the door handles chipping and discolouring.we contacted our builder who is next to useless at adjusting the door he has fitted on as an approved fitter for GAP.
I contacted GAP about the issues who just told me to contact my installer or as they called him , their customer.trying to contact their customer DBHuntley Ltd my installer is harder than speaking to King Charles.i have found out that the door needs adjusting which is down to their customer,my builder and the door handles called furniture only have a 2 year warranty unlike the door which is advertised with a 10 year warranty.So I am left with a bill for new door handles which I didn’t know only has a 2 year warranty and a door needing adjustment that my installer who has been allowed by GAP to fit their rock door so I assume he is approved but it appears he isn’t he is just a builder.He is not on their trusted installer list .
Nobody at GAP branch or the installer told me about warranty limitations on the components on the door .

6. Januar 2025
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

Hi Steve,

I am sorry that you have had such a bad experience with your installer, we always encourage homeowners to use the services of a RockDoor Trusted Installer (RTI) that way you can rest assured that your door is installed to the correct 5* standard, all RTI's attend our training academy at head office where they are put through a series of tests to gain their accreditation, they are also provided with training in the handover process so that the itemised warranty is conveyed to the homeowner, our warranty is very comprehensive and the 2 years we offer on furniture fittings is comparatively better than our competitors who generally offer a 12 months warranty on the hardware and fittings, it is worth noting that if a Rockdoor is not installed as per the 5* installation guide then the warranty can be null and void especially if the installation is questionable, it is very important that the door is installed correctly this is why we will always encourage you to use the services of an RTI.

best regards

Rockdoor Customer Services

Bewertet mit 1 von 5 Sternen

Unable to replace glass…

So I own a house with a Rockdoor front door. (Installed before I purchased the house) The glass has smashed in the front door and I've just found out that due to Rockdoor's ridiculous S-Glaze technology I am unable to just replace the glass and will have to fork out for an entire new door. This won't be another Rockdoor.

12. Dezember 2024
Bewertung ohne vorherige Einladung
Rockdoor-Logo

Antwort von Rockdoor

hi Joanne,

Thanks for taking the time to leave a review, we are sorry that you felt ii necessary to leave such a poor review, Rockdoors are amongst the most secure doors on the market because of the "S-Glaze Technology" the glass unit is encapsulated within the door itself so it cannot be pushed out unlike cassette glazed doors, this helps protect the property from attackers that push the glass off the beads to gain entry, we are sorry that you wish to go for a door with cassette beads, please do consider the pitfalls in doing this, your property will be exposed to potential weaknesses at the cassette beaded area of any replacement door that you may choose.

best regards

Rockdoor Customer Services

Bewertet mit 5 von 5 Sternen

Fitters turned up on time

Fitters turned up on time, fitted the door within the day and left the site as they found it. I made various Add Hoc requests re the old door all accommodated. Perfect well done GAP !

5. November 2024
Bewertung ohne vorherige Einladung

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