Robinsons Estate Agents Bewertungen 

1.874
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The ladies that we dealt with throughout our house purchase were both very helpful and we could not fault their communication and assistance in getting things done. This was a very stressful move for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can’t speak highly enough of the team at Robinsons Estate Agents in Spennymoor. I’ve trusted them for several years to manage my rental property, and their lettings service has always been to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The experience at Robinsons has been absolutely fantastic. It has been a pleasure to visit Bishop Auckland branch and talk with Michelle and Rebekka . We got on so well and they are a joy to talk to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A big thank you to Michelle and Rebecca from the Bishop Auckland office for their excellent service in regard to our recent house sale. They were both very friendly and approachable, dealing with an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. auch in
  3. Immobilieninvestment
  4. Immobilienmakler
  5. Immobiliensachverständiger
  6. Online-Auktionsservice
  7. Online-Marketing-Agentur

Vom Unternehmen geschrieben

Robinsons are a family run Estate Agents in the North East of England. They have 7 offices including Durham, Chester le street, Bishop Auckland, Crook, Spennymoor, Sedgefield. They also have a Fine and Country office on Wynyard. The business deals with all aspects of property including, sales, lettings, surveys, auctions, and mortgages.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1874 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.874)

64 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service from the team at Robinsons Spennymoor. Despite a prolonged time from advertising to completion (those 17 months seemed like an eternity), the team showed patience and professionalism with all the queries raised by various interested parties. I'd have no problem recommending Robinsons to anyone looking for a local estate agent.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

V helpful team at Robinsons

V helpful team at Robinsons. Transaction went well. I look forward to more

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Superb service from the Sedgefield team!

I'm a first-time landlord and opted to use the local branch of Robinson's (Sedgefield) to let my property. From beginning to end, the service has been absolutely superb from Ryan, Nicola and Sharon. Professional, reliable, informative, collaborative and extremely friendly. I'm incredibly grateful for the advice and support throughout. I would highly recommend to anyone looking for an agent. First class service - my sincere thanks to you all.

11. April 2026
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

First Class Service

We are so glad we chose Robinsons to sell our recently departed mums house.
Ryan and the team in the office (Sharon and Danni) were a delight to deal with. Ryan was very caring and understanding when we first met and made the whole process completely stress free.
We would certainly recommend Robinsons and will use again.

20. März 2026
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

ROBINSONS SEDGEFIELD

The thought & processes of house selling was very daunting and in all honesty out of my depth in all aspects. I approached Robinsons Estate agents in SEDGEFIELD. Ryan was my point of contact who guided me through every process, he was such a professional & the perfect part of the Sedgefield team. Ryan went over and beyond what he was required to do and more. 5 Stars SEDGEFIELD!

6. März 2026
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

We originally went with Venture

We originally went with Venture, wasted 6mnth a few viewing which I mostly done the viewing. Went with Robinsons, from the start honest valuation and had quite a few viewings as all done by Robinson staff. Within 3 month had 3 offers one of which was accepted. All done and dusted. Very professional, excellent service

5. März 2026
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Antwort von Robinsons Estate Agents

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

3 East Atherton

Vicki has been amazing from day 1 with us! We are more than halfway through our time with this house, and every small concern or worry we have had has been solved immediately! It has been very easy to communicate with Robinsons, and they always send somebody out immediately. The house is amazing, the staff are all incredibly friendly, and Robinsons are wonderful!

5. März 2026
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Antwort von Robinsons Estate Agents

Thank you Broghan for your recent review of Vicki, who works at our Robinsons Estate Agents Durham Office, it is very much appreciated.
Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Very positive experience with Robinsons

Very positive experience with Robinson’s, Durham. Keith, the valuer, has excellent knowledge of the local market & gave me confidence that they were the right agent for my sale. From initial communication with Emily & the support throughout the process from Stacey I knew I had made the right choice; professional, friendly & supportive.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you very much your kind words about our Robinsons Estate Agents Durham Team, and your positive experience selling your property in Brandon, Durham. It is very much appreciated and hope we can help in the future, whether selling, renting or buying.

Regards
Robinsons Estate Agents
Management Team

Bewertet mit 5 von 5 Sternen

ROBINSONS ESTATE AGENTS

ROBINSONS ESTATE AGENTS, WYNYARD BRANCH. A HUGE and grateful thank you to Joy Cruddas for guiding us through viewings, negotiations with prospective buyers and final sale of our property in the most friendly and professional manner. Once our sale had been agreed, Joy kept us updated on all proceedings, providing much needed reassurance throughout a stressful time. Joy’s professionalism and experience was evident at all times, and, based upon our experience we would not hesitate to recommend Joy and her team.

2. März 2026
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Antwort von Robinsons Estate Agents

Thank you very much your kind words about our Robinsons Estate Agents Regency & Rural Wynyard Team, and your positive experience selling your property in Wynyard. It is very much appreciated and hope we can help in the future, whether selling, renting or buying.

Regards
Robinsons Estate Agents
Management Team

Bewertet mit 1 von 5 Sternen

LET DOWN BY LETTING SERVICE

Very disappointed by the letting service. Visited a property that had mud all over the front door, a beeping smoke alarm and no washer connection in the kitchen, The last one being a deal breaker. It would have been nice if they had told us from the start.

Well someone is being very economic with the truth.

I took my sister in law, aged 80, to see the property on 3 separate occasions over 2 weeks and the condition of the front door and alarm was the same on each occasion. One of the reasons we pulled out was because the neighbours said there had been frequent fights outside with young lads and the tenant. The front door had been left like that after the last set to several months ago when last occupied.

We were told there was a washer connection in the cupboard which is why a 3rd visit had to be arranged but we were misled. My sister in law was asked if she “couldn’t just use the laundrette like the last tenant”

If the agent took as much care over the property at 1 Minster Court as they did over the HOMELET report to ensure my sister in law could afford it I wouldn’t be writing this report.

Presenting a property like this shows a distinct lack of care on the part of the landlord and agent. Shame you cannot accept your got it wrong on this occasion.

You have plenty to review at your internal meeting. Good luck with that

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for your feedback following your visit to the property.

Having reviewed the points raised, it is important to provide some context and clarification.

The smoke alarm was simply alerting that the battery required replacement. This is routine maintenance and would have been attended to and fully resolved prior to any tenancy commencing, in line with safety and compliance obligations.

With regard to the condition of the front door, properties can experience minor, temporary cosmetic issues between visits, particularly during periods of poor weather or contractor access. These are not reflective of the condition a property is handed over in at move-in stage.

In respect of the washing machine connection, this was not raised or noted during your viewing. Where specific requirements are highlighted, these can be clarified or solutions explored; however, it is not possible to address concerns that have not been brought to our attention. The previous tenant occupied the property without issue in this regard.

While it is, of course, your prerogative to decide whether a property is suitable, the matters referenced are operational or easily remedied items rather than fundamental defects. As such, the characterisation of the viewing experience appears somewhat disproportionate to the issues identified.

All feedback is nevertheless recorded for internal review, and we’ll pass back to the Landlord.

We wish you every success in finding a suitable property that meets your needs.

Regards
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Great customer experience

Just wanted to say a big Thank You to Shelagh and colleagues at the Chester le Street branch for excellent customer service during recent purchase of property. They demonstrated professionalism, respect and great communication. Helped to make the process less nerve wracking.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave Robinsons Estate Agents such a lovely review, and in particular our Robinsons Chester Le Street Office. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Simply the Best

I recently used Robinsons Estate Agents in Crook and the service was absolutely amazing. All of the staff were friendly, professional, and incredibly efficient throughout the entire process.
A very special mention to Angela, who was so empathetic and understanding about my mum having to sell her house to move into a care home. It was an emotional time for our family, and Angela handled everything with kindness, sensitivity, and professionalism.
I would highly recommend Robinsons to anyone looking to buy or sell. This is truly a 5-star service — and it would have been more stars if that were possible!
Thank you, Robinsons, Steve & Family.

12. Februar 2026
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Excellent service with a good knowledge…

Excellent service with a good knowledge of pricing in the area.

12. Februar 2026
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Helpful

They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.

30. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Really happy with the staff and…

Really happy with the staff and service, with great feedback during my purchase

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Robinsons crook again made the selling…

Robinsons crook again made the selling process as smooth as possible and guided me through the sale for the second time recently, thanks
John

14. Januar 2026
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Friendly and professional service

Friendly service and always responded quickly to any questions or issues I had. Buying my house was made easier by the work of Michelle, Chelsea, Shelagh & Michael. I never felt hassled or pressurised. A really good, professional agent. I would highly recommend them.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Stressful experience softened by Shelagh and her team

Awful experience in general with it being a purchase of a repossession open to gazumping, but it is what it is and Shelagh and her team made it feel as less of a daunting experience as they could.
Estate agents are often the enemy in these situations but my partner and I didn't feel this way.
We managed to win the property and were very happy with the whole process and information given.
Robinsons allowed multiple viewings often last minute.
Great communication and always at the end of an email or phone call.

Thanks again.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

Bewertet mit 5 von 5 Sternen

Robinsons Durham Sale and Purchase

We recently used Robinsons in Durham for sale of our old house and they were the agent for purchase of the new one. Communication was good throughout from Ann, Stacey, Keighley and Emily, while Keith was very knowledgeable valuing the house. Nothing was an issue throughout and would highly recommend.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Robinsons Estate Agents

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.

Kind regards,
Robinsons Management Team

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