Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Bev’s customer service was outstanding. I had been struggling to solve our issues for over a year and with Bev it was sorted. She listened to the issues, took ownership and continued to manage unti... Mehr ansehen
Unternehmen hat geantwortet
After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Mehr ansehen
Unternehmen hat geantwortet
Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever... Mehr ansehen
Unternehmen hat geantwortet
The customers love the coffee and the hot chocolate, The service from Rijo has always been brilliant. Always very helpful and prompt
Unternehmen hat geantwortet
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Im Head of Procurement for Gino D’Acampo’s chain of restaurants. As we are now based inside 4 and 5 star hotels we needed reliable high volume no fuss machines to service breakfast as we take over the whole of F&B for each hotel.
We trialled several makes from germany and greece as sell as some others but nothing comes close to these Swiss Italian made machines from Rijo!
We serve over 200 coffees within 2 hours every morning at 5 sites via 2 x R42 machines and the do not miss a beat and there’s no queues waiting at machines .
Absolutely amazing machines with an amazing no quibble service from them. Steve Robinson is a coffee oracle ! He’s delivering everything he promised and more!
If you are in hotel hospitality and you don’t want to blow cash down the drain with expensive third party engineers or cheap machines that clearly do not do the job then get to Rijo42 as we have never looked back.
Cant wait to trial the professional bar barista machines as we have heard they are amazing 🙌🏽
Lee Crank
Upmarket Leisure Ltd
Dealt with Ste, really down to earth guy knowledge second to none. The entire process was seamless didn't once feel like a transaction and aftercare has ben top notch would 100% recommend.
We had a problem with our coffee machine and nobody could work out what it was. Jake came and sorted it for us and now our Rijo 42 coffee tastes even better than before. Thanks Jake 🙏
Nice guy could not do enough to sort all problems and get us up and running
Quick install of our new machine. Nick Graham is simply the best point of contact we have with Rijo and an asset to your company. His customer service and care of the customer is excellent.
Jacob was such a lovely guy, nothing was to much to ask. Fab company especially youssef who was very supportive from the 1st enquiry. Deffo recommend this company for your all your coffee needs.
Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10
I’m very happy with everything, excellent service . Engineer was excellent he explained about the machine and products , 5 star
Jake came with the biggest smile on his face, a man that loves his job. Came from Wigan with the odd bit of Scouse twang. Great service from start to finish
Brilliant service provided by Nick Graham. A neat installation and great explanation on using the new machine.
Great Sales Team - Sam Lightfoot came to site did great demo no pressure sales and went through everything - coffee is lovely! Very happy :)
The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .
Very friendly and informative. Great asset to your company -Nick Graham
Great experience meeting Sam the sales rep for rijo..gave us all the information we needed and no pressure to buy anything
Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended
Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

Antwort von rijo42
Great Coffee & great machine...until it breaks down !!
Customer service & Technical service is shocking !!
Making promise they can't keep. Unless you're spending money with them, they don't want to know. Aftersales care & support doesn't exist.

Antwort von rijo42
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