After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered... Mehr ansehen
Unternehmen hat geantwortet
Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever... Mehr ansehen
Unternehmen hat geantwortet
The customers love the coffee and the hot chocolate, The service from Rijo has always been brilliant. Always very helpful and prompt
I was with my mother-in-law from New Zealand and saw a sign in a small town advertising the real spirit of coffee. After a couple of sips I looked at her and was quite surprised when she said “let’s t... Mehr ansehen
Unternehmen hat geantwortet
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 83 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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The customers love the coffee and the hot chocolate,
The service from Rijo has always been brilliant.
Always very helpful and prompt
After having seen rijo 42 in several local place to me in the south, I enquired about machines for my sports club. They are very experienced with the way sports clubs run, they were not pushy,offered me first class advice on what’s available, they demonstrated twice for us on different occasions, we are now the proud owners of a machine, bought in the summer, it’s going well and I’m sure our sales of drinks will be great over the coming months. First class. Highly recommended.

Antwort von rijo42
Been a customer for a couple of years. They always go above and beyond to help and most importantly the coffee is fantastic.

Antwort von rijo42
Amazing from start to finish. Even after sales. Couldn’t praise this company enough, the machine I purchased is amazing, all my customers praise it, and have said the coffee is the best they’ve ever had. Ben is brilliant 🤩 placed an urgent order of coffee beans at night and wasn’t expecting a reply, but he replied saying order complete and will be with me in a couple of days. Really impressed.
Thank you all

Antwort von rijo42
MINH NGHIEM kindly came out today to install our new coffee machine, Minh was lovely and got the job done quickly, once installed he shown us how to work/clean the coffee machine and was very thorough with his explanation.

Antwort von rijo42
I dealt with Vicky at Rijo42, she was spot on from beginning to end.
I have bought a coffee machine for my coffee shop last week, and I am already getting delivery.
All my questions were answered and on top of all - I know I can count on Vicky for any future queries.
Thank you so much!

Antwort von rijo42
Thank you Vicky, had problems with my order. Very efficient and helpful. Much appreciated.

Antwort von rijo42
We highly recommend rijo42 coffee beans. They are a popular choice with our team, offering a smooth, rich taste and consistently great quality. Ordering is always easy, with quick and reliable delivery.

Antwort von rijo42
A great experience with Rijo who installed 4 machines for us. Whole thing made better by Mike who oversaw the whole process and has been excellent throughout.

Antwort von rijo42
Michael, who visited us to demonstrate the machine was extremely helpful throughout the sales and installation process. We always have a quick response to queries and nothing is too much trouble.

Antwort von rijo42
They have good machines which I cant fault but only if you buy new from them and have a service contract. However never buy a used machine. I did. My machine has an error and I thought the company would help or at least I could pay someone for support. There lies my fault. The company told me as it had an error they would not help or advise. They told me if I got an engineer to fix it, they would NOT supply spare parts. This is like buying a used car only for the manufacturer so wash their hands and refuse parts and especially as the parts are machine specific. So yes get a machine for thousands, but you will be stuck with it for life as thety are worthless if you try to resell. Use companies like vitro or coffetek if you need aftermarket support. I am just glad when I had a demo I did not take a machine (and definately wont get one in the future). I like assets for my company that hold value when it comes to resell and this is not one of those. Westomatic in the uk make machines and they were great when I needed parts for a use machine. So British built and values.

Antwort von rijo42
This was my first experience dealing with your company, and every step has been exceptional—from my initial enquiry, to ordering our machine, then ordering the consumables, and finally today's support call. Each stage has been handled promptly and professionally, with today's query resolved within just a few minutes.
This level of customer service is not something you receive every day, and I believe outstanding service deserves to be recognised. From your clear communication and professional manner to your efficiency in resolving the issue, every interaction has been a pleasure.

Antwort von rijo42
We've been with Rijo for 3 years and just signed another contract with them as we've had no problems and always been very happy with the products and service. Big thanks to Shaun who is always just a phone call away if we need anything!

Antwort von rijo42
We were lied to, signed a contract which had been amended by the Sales Rep,who come to your premises ,are charming ,friendly and do a good pitch . We were duped into signing the contract ,told him that we only had two years left on our lease ,he said no problem ,we could lease it for 24 months .
When we had the delivery ,the information was not available on the sheet ,we were advised to sign and were told the two year contract details would be filled in. We didn't receive any paperwork demonstrating the contract date .
The information shared and discussed with the rep,regarding costs was incorrect and we phoned up,we had to agree with that.
We had a call from supplies wanting us to purchase more sundries . We told them we didn't need to as our account was finishing in two months . He said I was incorrect as we signed a 63 month contract details!!
Why on earth would we have signed a contract which continued three years after our lease ended !!!
We've had no support and when we spoke to the company the operative swooned about the rep,saying he was a wonderful person and no complaints had been received about him!
She dismissed our complaint and told us we couldn't do anything about it,quite gleefully !!!
DON'T TOUCH THIS COMPANY-FRAUDULENTLY OBTAINING CONTRACTS!
We will be finding support with the media watchdog who ,after reading all these comments ,will hopefully highlight this Company and their leaseholders Paribas.
All these small Businesses should not have to suffer due to the negligence of this Company !
If anyone wants to join us in taking this forward as a collective, please get in touch .

Antwort von rijo42
Dan Wells was very good from the beginning to after service.
Everyone loving the new coffee machine
DO NOT SIGN UP!! Duped into a contract with lies about being able to end the contract early without huge penalties. Now I'm stuck with a machine that doesn't work and an exit bill of over £7000 - Oh and I still have to pay to insure the heap of junk! In person sales staff WILL lie to you, JUST AVOID! Joe Betty - Berrow Motors Ltd

Antwort von rijo42
I bought a brasil rcd touch back in October 2025, its been hardly used since that time, as the business it was bought for didn’t work out, although the coffee machine is used or turned on, it is rarely used, however i would expect that the machine would work as & when required to do so, as we had issues with it, which i reported due to everytime the machine rinsed it used milk, the customer service team said that they would get someone to contact myself, after speaking with Ryan i was advised that someone would come out and look at the machine the next day, 3 weeks later after calling back to complain, the “ engineer” turned up, on a clised day when i didn’t have the time to stay there whilst he looked at it, he cam back at a later date and took the machine away, it’s now been 2 weeks with zero phone call received, zero emails received, nothing, after spending £6500 buying a machine outright i expect better but hey i suppose because im not stupid enough to lease or don’t purchase enough products, im last on the list, il be reporting it to trading standards and having my legal representatives look at the purchase and subsequent “ service contract”with Rijo42, id say if i had my time again i wouldn’t bother with them, same old sales pitch, buy the machine and give gateway customer service and no fks given, absolute crap service, go elsewhere, as for myself, i don’t care how big of a company you are, in fact i enjoy it the most when proceedings get issued and seeing it all the way through..guess we’ll see what happens now..and No i won't chase you or email customer service, so don’t respond with asking me to do so, find out on your so called systems how many people bought machines outright in October, and how many machines you have got in for repair with my name.

Antwort von rijo42
Shaun and Nick were excellent from start to finish. Highly recommend them both and Rijo as a company. After sales, follow up and programming of machine service brilliant. Both reply with minutes and no job is too big or small. Just wonderful to deal with.

Antwort von rijo42
We are extremely pleased with our new coffee machines—they’ve been a fantastic addition to our workplace. The quality of the coffee is excellent, and the machines themselves are easy to use, reliable, and efficient. Since their arrival, they’ve made a noticeable difference to our day-to-day environment, and all our staff are genuinely happy with them.
We would also like to extend a big thank you to Mike for all of his help throughout the process. His support, guidance, and professionalism made everything run smoothly from start to finish, and it’s been greatly appreciated.
Overall, a brilliant experience and a product we would highly recommend.
We have been with rijo42 for 3 years now.
Both the quality of service and quality of product have been excellent. We have just signed up for another 3 years on the strength of this, and would recommend them to other businesses like ours.

Antwort von rijo42
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