Richer Sounds - Telesales Bewertungen 

7.306
TrustScore 5 von 5

4,9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really pleased with the service and price. The customer services agent (John) was very helpful. The length of guarantee for the TV is far better than the company I normally buy from. In addition, th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. W... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had some problems using a promotional code online phoned and the guy was very helpful and sorted it. Give me a next day delivery as a gesture which was very much appreciated.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Vereinigtes Königreich

  • 0333 900 0093

4,9

Hervorragend

TrustScore 5 von 5

7306 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(7.306)

25.118 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The customer service is second to none.

The customer service is second to none.
Easy to select and order required item. Schedule delivery to suit circumstances. And if an item arrives damaged, a replacement is arranged immediately without hassle.

21. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Samsung sound bar

Had some problems using a promotional code online phoned and the guy was very helpful and sorted it.
Give me a next day delivery as a gesture which was very much appreciated.

22. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thank you for your wonderful feedback

Bewertet mit 4 von 5 Sternen

I rang and asked for a price match

I rang and asked for a price match, prior to purchase. This was granted and exceeded. I also had a customer service voucher to redeem.

The only negative was that trying to do this online was thwarted by the webpage demanding which branch I had already bought the product from.

The helpful guy I spoke to said the item was in stock and could be delivered next day which it was and within the couriers time slot.
So I am really pleased with the service I received and the price.

20. August 2026
Bewertet mit 5 von 5 Sternen

Product knowledge

Product knowledge, Price, Service, Delivery and Patience on phone calls.
Highly Recommend.

17. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Really pleased with the service and…

Really pleased with the service and price. The customer services agent (John) was very helpful.
The length of guarantee for the TV is far better than the company I normally buy from. In addition, there was no extra charge for delivery. So far, all of the products are working exceptionally well.

17. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Very helpful and willing to deal

Very helpful and willing to deal. I initially visited a shop but it seems they could not be bothered if i i purchased anything or not, telesales couldn't be more helpful.

17. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Ordered by phone

Ordered by phone. Polite, helpful and knowledgeable service. Order arrived quickly and seems to be operating fine. 5 year warranty impressive.

13. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

As usual great service and advice and…

As usual great service and advice and great value. Purchased many items from richer sounds and have never been disappointed

12. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Helpful staff and quick delivery

Spoke to Jeff in the telesales team and he was great. I got exactly what I wanted, and even though they said delivery was 3-5 days on my headphones they were in my hands less than 24 hours later, I can't say better than that!

12. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 4 von 5 Sternen

Purchasing a tv and related item was…

Purchasing a tv and related item was very easy
Simple and quick The entire process of buying and delivering was prompt I will trust Richer Sounds for my future purchases and would highly recommend to all prospective customers

11. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Great range, great prices. Excellent customer service.

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. Website is easy to navigate and finding the perfect product has never been to complicated. Withbthe added bonuses i got my new tv at the best price i could find online and deluvery was fast and well communicated. Will happily use for future purchases.

7. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Superb Speakers and a great purchase…

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and were originally purchased from your Prestwich store by my late father, who had been served by Adrian, who always enquired as to my father's welfare, something that I will not forget in a hurry.

3. August 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

LG TV LG43QNED71B6B - Richer Sounds

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless.
The TV is very good with a good viewing angle and good sound considering we are not using a soundbar. It also comes with a 6 year guarantee.
In my opinion Richer Sounds are the only company to purchase a TV from.

30. Juli 2026
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, friendly and knowledgable staff.

Really refreshing to deal with a company that hasn’t outsourced their customer service to another country and doesn’t use convoluted robot phone menus.

7. August 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Telesales-Logo

Antwort von Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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