New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Mehr ansehen
Unternehmen hat geantwortet
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Mehr ansehen
Unternehmen hat geantwortet
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Vereinigtes Königreich
- 0333 900 0093
5,0
Hervorragend
2887 Bewertungen
Bittet Kunden um Bewertungen
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Perfect timing.
I got sent times for a delivery window of 13:00 to 15:00 I had to go out at 12:20 and return at around 14:00 so I rang Tracey and explained. She said fine, she'd ring me when 20 mins away. She did, and we all arrived at my house at exactly the same time. Perfect. Paul and Tracey were very good with the heavy package and helped me to get it into my van.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
TV purchase and delivery
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delayed delivery upon my request for my convenience, and the delivery team (Gareth and Mark) communicated clearly and handled everything professionally. It was my third time buying from them and definately will not be the last — highly recommended.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Buy all my TV’s from Richer Sounds…
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy and Paul were very friendly. Tracy called to give arrival time.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Bought a new 50" TV
Bought a new 50" TV. Got an email a couple of days before with 3hr slot. Driver called on day with 1 1/4 hrs slot. Arrived on time. Rob ws friendly and professional. Brought it to the room we needed it in. He was very knowledgeable about the product. Would highly recommend Richer Sounds.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Gareth and Mark top lads 👍👏
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
I recently had an extremely positive…
I recently had an extremely positive experience with Richer Sounds UK and I honestly couldn’t be happier with the service I received.
The delivery gentleman went above and beyond by very kindly bringing my parcel upstairs and placing it exactly where I needed it. Considering the current blistering UK heatwave, I genuinely appreciated the extra effort even more! He remained polite, professional, well-mannered and communicated brilliantly throughout the entire delivery.
It’s refreshing to receive customer service that feels genuinely thoughtful and considerate nowadays. The whole experience from start to finish was smooth, friendly and stress-free.
I’m a very happy customer and I would highly recommend Richer Sounds to absolutely everyone. If you’re considering giving them a try, don’t hesitate — you certainly won’t be disappointed!
Thank you again, Richer Sounds 🙂
– Nash
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I had my order delivered today by…Gareth and Mark.
I had my order delivered today by Gareth and Mark.They were very professional texting and ringing me to say they were on their way and then again to say they were five minutes away.Very friendly and polite.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Zak and Ian was so helpful thank you…
Zak and Ian was so helpful thank you very much
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Gareth & Rob (Northwest delivery)
Gareth & Rob (Northwest delivery) are a credit to your company. Professional and very courteous, nothing was too much trouble for the guys.
Please pass on my thanks
Steve
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your wonderful feedback
Great timing good communication from…
Great timing good communication from start to finish nice guys very polite and respectful .
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
TV Delivery
Good comms on the day. Delivery no problem at all. Nothing too much trouble for either of Warwick or Mark. Top job 👍
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very clear and good communication
Very clear and good communication about this delivery, had an email with an adjusted time nearer the date, and a call when 15 mins away.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Warwick & Mark
Warwick & Mark provided excellent delivery service, phone to say they would deliver in next 30 mins & TV arrived soon after. Handled with care & very cheerful 😀
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Seamless service- early notice of the…
Seamless service- early notice of the delivery, TV put where we needed it & service with a smile- thanks guys!
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your wonderful feedback
On time no fuss
The delivery was 5 minutes early, the delivery guy put the big box, in the spot I cleared. They were in and out in a couple of minutes
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very good customer service and delivery experience
Driver phoned ahead and explained process. Very friendly and un-rushed.
The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics correctly he researched the answer and emailed some ideas later. Impressive customer service.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your wonderful feedback
Delivery was clearly communicated…
Delivery was clearly communicated before the date/time.
Karol and Paul delivered efficiently and provided knowledge to help with the initial setup, even though installation wasn't required.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service
Fantastic service, highly recommend!The delivery was absolutely spot on. The team was incredibly helpful, super friendly, and arrived right on time. They even called me beforehand to confirm and helped carry everything inside without any issues. Amazing experience, I highly recommend them!
20. Mai 2026
Bewertung ohne vorherige Einladung
5 Stars to Gareth and Ian
Top delivery service from Gareth and Ian delivering a heavy large TV with care, attention and friendliness. A credit to Richer Sounds. 5 Stars.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Arrived exactly when they said it…
Arrived exactly when they said it would, delivered with care and fantastic communication. Wouldn’t hesitate to use again. Highly recommended.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
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