New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Mehr ansehen
Unternehmen hat geantwortet
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Mehr ansehen
Unternehmen hat geantwortet
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Mehr ansehen
Unternehmen hat geantwortet
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Vereinigtes Königreich
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Delivery was easy as it should be. 3 hour timeslot the day before, 2 hour timeslot on the day and a call 20 minutes before the guys were due to arrive. Delivered to room of choice too. Definitely better than the outsourced company that was used for my soundbar delivery

Antwort von Richer Sounds - Distribution
Kept in touch through our deliver Ian and Zak were fab

Antwort von Richer Sounds - Distribution
Delivery team rang with an earlier eta, which was not a problem. Very polite, and knowledgeable of goods & procedures. Helpful with any questions that required further assistance from Richer Sounds. Great lads 👍👍.

Antwort von Richer Sounds - Distribution
Trav and Rob were very friendly and made sure to confirm we had our warranty cover. Excellent service

Antwort von Richer Sounds - Distribution
Easy buying process online and Gareth out delivery driver was so helpful and kept us up to date on where he was and when he would be arriving - would highly recommend buying from Richer Sounds - product range is great and we are very happy with our new TV - and at a very competitive price too

Antwort von Richer Sounds - Distribution
Gareth and Mark have just delivered my new Samsung TV. They couldn't have been more efficient. They are a credit to your company.

Antwort von Richer Sounds - Distribution
Excellent experience with Mark and Trav. Called ahead, very courteous delivery and had an informative chat with me about the new TV.
Very positive all round

Antwort von Richer Sounds - Distribution
Tracy and Paul delivered my Hisense 50 inches to my doorstep. I appreciate their efforts because of their calls to alert me that were they were close to my place. My television was delieved as expected. Thank you, guys. Kudos!

Antwort von Richer Sounds - Distribution

Antwort von Richer Sounds - Distribution
Excellent communication. Friendly and very very helpful delivery drivers. 10/10 experience start to finish

Antwort von Richer Sounds - Distribution
Equipment delivered on time. Gareth and Travis helpful and polite and kept me up to date re delivery timings

Antwort von Richer Sounds - Distribution
Good communication on delivery time. Great care taken by Gareth and Trav.. 5stars again for Richer Sounds.

Antwort von Richer Sounds - Distribution
Would highly recommend this company . And the delivery team Rob & Tracy was amazing

Antwort von Richer Sounds - Distribution
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell.
The delivery team, Karol and Paul, were excellent too. Good communication re. arrival time. Very friendly and helpful.
A good experience.

Antwort von Richer Sounds - Distribution

Antwort von Richer Sounds - Distribution
Got a call to say they were ten minutes away, which was appreciated
Very friendly man who brought the items into my home and advised to contact if there were any problems
Excellent customer service - which is what I’ve come to expect from Richer Sounds over the years

Antwort von Richer Sounds - Distribution
The communication from the delivery people was excellent and they were very friendly and could not be faulted and delivered as promised .
My issue is with the process where when one signs up for the delivery within 3-5 working days the system does not allow you to indicate that Monday morning is not convenient (say You have a doctors appointment). Now I would argue it would be in everyone's interest if when the shop put the order through a note could be made. Surely it is far better than the company sending notification and then having to rearrange . Yes one can pay extra for nominated day and No I am not suggesting customer can block everything out to end up in effect nominating the day.
Unfortunately this falls in the too difficult
Friendly delivery team Trav and Paul, on time, and they remind me to report within 24 hours for any issues of the tv that I didn’t aware before. Good TV condition and nice price too.

Antwort von Richer Sounds - Distribution
Trav and Ian delivery team from Richer Sounds Hanley were very friendly with good comms as to timing ! Enjoy rest of week guys..

Antwort von Richer Sounds - Distribution
Great service. Rang ahead to let me know they were on their way. Quick and friendly.👍

Antwort von Richer Sounds - Distribution
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