Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agent... Mehr ansehen
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Das sagen Bewerter
Sadly I have had to cancel my subscription. I took advantage of the 10 for £10. offer, hoping I would be able to read cover to cover like I did before I was registered SSI. unfortunately the large e... Mehr ansehen
Very good service, Radio Times came every Tuesday but sadly the postal service let us all down with Radio Times gradually arriving later and later, until this week it did not arrive until Friday. At t... Mehr ansehen
I have a subscription with Radio Times and so far 3 of the magazines I've paid for have not arrived in time. I have cancelled my subscription from October, and have been told that I can only be refund... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Kontaktinformationen
Vineyard House, 44 Brook Green, W6 7BT, London, Vereinigtes Königreich
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
2,9
Akzeptabel
335 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The process of renewing my radio times…
The process of renewing my radio times membership was straightforward and satisfactory.
1. Juni 2026
Antwort von RADIO TIMES
Thank you for taking the time to write your review and pleased to hear that.
RT gives all the requisite info
RT gives a ll the info required about public realm tv and all the alternatives in great detail with some interesting articles to go with the info.
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your kind comments.
Antwort von RADIO TIMES
Pleased we made it in the end too and sorry if there were any hiccups on the way and hope all is satisfactory now.
Antwort von RADIO TIMES
Thank you for your review. It makes all our work worthwhile.
A wide ranging resource…
Their particular combination of film recommendations and in depth articles, alongside wide ranging listings covering live TV, streaming and radio surely make RT unique! A must read every week.
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your review. We are so pleased to hear that.
I like the magazine!
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your email, So pleased to hear that and we are so glad you do!
Loving the app
Downloaded the app the other day and loving it. Subscribed the the free trial so just testing it out, but so far so good.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
Great - and there are lots more features always being added. We have added a new Film Finder feature so whatever you are feeling, you can find a film to suit your mood.
Antwort von RADIO TIMES
Thank you for your review and pleased to hear that.
Antwort von RADIO TIMES
Thank you for your review and pleased it has all gone well.
Great value and service
Great value subscription for paper copy of Radio Times. First copy arrived within two weeks. So far excellent service and can recommend if you are looking for this service.
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your review and enjoy your copies and don't forget your subscription also includes free access to our What to Watch app.
Two weeks of NON DELIVERY of my RT
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your feedback, and we're very sorry to hear that you've missed two consecutive issues of your Radio Times.
That certainly isn't the service we want to provide. If you haven't already done so, please contact our Subscription Support team via www.radiotimes.com/contact-us with your subscription details. We'll be happy to investigate what has happened, arrange a replacement where appropriate, and ensure your account is credited or extended so you receive all the issues you've paid for.
We apologise for the inconvenience and hope we'll have the opportunity to put things right.
Failed delivery
This week, the Radio Times did not arrive in the post. Probably more the fault of Royal mail than anyone else, but it makes the subscription pointless
22. Juli 2026
Antwort von RADIO TIMES
Thank you for taking the time to leave a review. We're sorry that this week's issue didn't arrive in time.
We completely understand why that would make a subscription feel less worthwhile, especially for a magazine that's intended to be with you before the week's listings begin. While delays can occur within the postal network, we know that's little consolation when your copy doesn't arrive.
There is a digital version of the magazine which is available and there is also access to the What to Watch app which is part of your subscription.
But please do get in touch with our Subscription Support team via www.radiotimes.com/contact-us. We'll be happy to look into ways we can make sure you receive the issues you've paid for such as extending your subscription or sending a replacement.
Very efficient
5. Juli 2026
Antwort von RADIO TIMES
Thank you for your review. We are very pleased to hear that and thank you for taking the time to let us know.
I've always enjoyed the information and…
I've always enjoyed the information and read it as a magazine. The fact you have diversified to include the streaming service is good for others. I don't stream.
22. Juli 2026
Antwort von RADIO TIMES
Thank you for your review. We are pleased you enjoy the information and that you read it as a magazine. It's good to know too that the Streaming guide will be useful if you ever take the plunge.
RT no longer interested in timeous …
RT no longer interested in timeous delivery.
No 29 11-17 July arrived today.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
Thank you for your review. We're very sorry to hear that your 11–17 July issue arrived so late.
Timely delivery is extremely important to us, and we know that a TV and radio listings magazine is at its most useful before the week begins. While we dispatch subscriber copies as early as possible, the final stage of delivery is handled by the postal network and, unfortunately, isn't always within our control.
If your copy doesn't arrive in time, please contact our Subscription Support team via www.radiotimes.com/contact-us. We can provide access to the digital edition, arrange a replacement copy where appropriate, and ensure your subscription is credited or extended so you receive the full value of the service you've paid for.
We appreciate your feedback and are sorry for the disappointment this delay has caused.
Reliable delivery by post
Reliable delivery by post. No newsagents deliver here now so delighted to be able to continue my years of Radio Yimes
20. Juli 2026
Antwort von RADIO TIMES
Delighted to hear that and long may it continue.
The Radio Times always arrives in good…
The Radio Times always arrives in good time for the next week and the whole family enjoy looking through it. It is so nice to be able to read about a programme and not hog the TV screen when others want to watch .
18. Juli 2026
Antwort von RADIO TIMES
That is good to know and that is appeals to all the family as we do cover all genres and ways to watch.
Non-delivery
This week is the third week in a row that my Radio Time hasn’t arrived. It appears I am not alone. As Immediate Media are not fulfilling their contract they need to be taking up delivery issues with Royal Mail.
I won’t, after several years, be renewing my subscription.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
Thank you for your review. We're very sorry to hear that you've missed three consecutive issues and completely understand your frustration. We do work closely with our mailing companies to investigate delivery issues if we can, and raise concerns on behalf of our subscribers, as we know how important it is that your copy arrives on time. You should never go without and we will always extend your subscription when this occurs or, if there is time, send you a replacement copy.
We're sorry to hear that these problems have led you to decide not to renew your subscription, and we appreciate the support you've given us over the years. If you wish to contact us directly to discuss please email feedback@radiotimes.com
I enjoy reading the articles in the…
I enjoy reading the articles in the Radio Times as well as what is happening on the TV on weekly basis.
My only criticism is that I wish the Radio Times would write the day when another episode of a programme is or whether it is on the next week
17. Juli 2026
Antwort von RADIO TIMES
Thank you for your kind comments, Susan.
Where possible, we include a cross-reference if the next episode is due to be shown within the same week's listings. However, because we compile the magazine on a weekly basis, we don't always have confirmed schedules for the following week when we go to print. Rather than direct readers to a date that may later change, we only include cross-references when we're confident the information is correct. We do, however, add as many of these references as we can.
Mum would still recommend
My mum brought me up on RT and they still deliver
Our world’s Latest challenge is that there are so many TV channels on which to capture all the program details - occasionally there are mistakes - eg, when is a program a new program & not just new to a TV channel
Update: indeed New marked programs are not always new. But at least you can record them & just delete if previously watched. Certainly better than missing New programs
17. Juli 2026
Antwort von RADIO TIMES
Thank you for your kind comments. You are right though there are now so many TV channels and programmes, it's not always a mistake if something is not matching our listings, the broadcasters sometimes make changes to their schedules after we've gone to press, however which is why your print subscription includes for free, our What to Watch app which has the latest updated schedules for you to check .
We don't mark programmes as repeats (except on the main channels) because, across the hundreds of channels we cover, the vast majority of broadcasts are repeats. Instead, we only add the NEW label when a programme is being shown for the very first time. If a programme doesn't have the NEW label, it means it has been broadcast previously, even if it hasn't appeared on that particular channel before.
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