Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agent... Mehr ansehen
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Das sagen Bewerter
Sadly I have had to cancel my subscription. I took advantage of the 10 for £10. offer, hoping I would be able to read cover to cover like I did before I was registered SSI. unfortunately the large e... Mehr ansehen
Very good service, Radio Times came every Tuesday but sadly the postal service let us all down with Radio Times gradually arriving later and later, until this week it did not arrive until Friday. At t... Mehr ansehen
I have a subscription with Radio Times and so far 3 of the magazines I've paid for have not arrived in time. I have cancelled my subscription from October, and have been told that I can only be refund... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Kontaktinformationen
Vineyard House, 44 Brook Green, W6 7BT, London, Vereinigtes Königreich
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
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Plenty of crucial broadcasting…
Plenty of crucial broadcasting information which is very welcome indeed !
26. August 2026
Antwort von RADIO TIMES
Thank you Francis. That is great to hear.
Excellent magazine but...
The magazine is excellent but the delivery is unpredictable. I used to be able to rely on getting my copy of the Radio Times every Tuesday but now it comes any day (often Friday) or not at all. I value predictability, perhaps it is the carrier delivering the magazine?
26. August 2026
Antwort von RADIO TIMES
Thank you for your kind comments about the magazine. I’m sorry that delivery has become so unpredictable, especially when you used to receive your copy reliably every Tuesday.
Copies are dispatched on time, so the delays are most likely due to local postal services and the carrier’s delivery pattern. We understand how frustrating this uncertainty is and hope the service becomes more reliable soon. Delays tend to be in specific areas from time to time.
Lots of interesting articles
26. August 2026
Antwort von RADIO TIMES
Thank you Penny. That is so heartening to know as our editorial team try and bring a wide range of different features reflecting broadcasting and streaming output. Much appreciated.
Antwort von RADIO TIMES
Thank you Paul and I hope that you continue to enjoy the magazine.
I look forward for the Radio times to…
I look forward for the Radio times to come , then I tick off what I want to watch
25. August 2026
Antwort von RADIO TIMES
Thank you Christine. That is different from the highlighter marker version but we must start trying out a tick system too!
I like the letters page and the puzzles
26. August 2026
Antwort von RADIO TIMES
Thank you Helen. Did you know the letters page is the most popular page in the magazine? It is always cited by readers in surveys are their "go to page", so you are not alone. And who does not love a Puzzle?
no issue delivered yet again
Yet again, another week with no copy at all delivered. Subscription began mid June - it's now mid August and I believe that's 4 issues that have not turned up at all - and a couple of times been late delivery (arriving Monday or even Tuesday after the issue starts Saturday). I took out the subscription for my elderly mother, thinking this would be the answer for her to receive her weekly TV guide, after my brother died (he used to take her copy every Friday). However I'll be contacting Radio Times to cancel the subscription - I can't keep on seeing my mother let down week after week.
21. August 2026
Antwort von RADIO TIMES
I’m very sorry that your mother has been let down by repeated missed and late deliveries. I completely understand your decision to cancel, particularly given the reason you arranged the subscription for her.
I can see that the subscription has now been cancelled. As the copies were dispatched as expected, I can only conclude that local postal problems have affected delivery, but I appreciate that this does not make the situation any less disappointing. Please accept our sincere apologies.
I love the in depth articles
I love the in depth articles and other pieces. I read the letters to see what others think. And of course the puzzles .
26. August 2026
Antwort von RADIO TIMES
Thank you so much for your kind comments and yes, everyone loves the Puzzles.
Radio Times is a good magazine BUT
Radio Times is a good and interesting magazine, I have subscribed for decades and it is one of only five print media I now take. The subscription renewal process was diabolical starting with a reminder to renew then a week or two later another reminder at a lower price so I waited, eventually phoning up to renew at an even better price which I thought went ok but apparently it did not work so I tried again which did work but for weeks afterwards I was bombarded with emails and texts that assumed I had cancelled. Chaotic to say the least. Delivery via Royal Mail can be variable but it usually arrives.
31. Juli 2026
Antwort von RADIO TIMES
Thank you for your decades of support and for your kind comments about Radio Times. I’m very sorry that the renewal process was so confusing, with conflicting offers followed by unnecessary emails and texts. That sounds chaotic and far below the standard we aim to provide.
I’m pleased that delivery is generally reaching you, despite occasional Royal Mail delays, but I apologise for the frustration caused by our renewal communications. We’re sharing your feedback with the relevant teams so we can improve the process.
We prefer hard copy of schedules
We prefer hard copy of schedules, as well as the enjoyment of articles, features and images.
Reliable service and very good customer liaison.
***** HIGHLY RECOMMENDED *****
26. August 2026
Antwort von RADIO TIMES
thank you for kind comments Clive.
Shambles
After the first couple of weeks things have gone from bad to worse. No deliveries at all to 3 magazines all at once to next door. One out of date, one valid for half the week, the other was in date. Yesterday, I did get a copy, but it was last week's. A total shambles.
26. August 2026
Antwort von RADIO TIMES
I’m very sorry that your deliveries have been so erratic, This is clearly not acceptable,
We have looked at, and continue to look at alternatives to Royal Mail, but delivering thousands of weekly copies nationwide through another service is considerably more complex and costly, particularly across rural and remote areas. At present, there is no reliable nationwide alternative that we can introduce.
Please contact our Customer Service team about the missing or delayed issues so your account can be credited appropriately.
Quite often the edition arrives past…
Quite often the edition arrives past the start of the week date and occasionally doesn’t arrive at all! Not overly impressed so far.
26. August 2026
Antwort von RADIO TIMES
I’m sorry that your Radio Times is often arriving after the week it covers, and that you have occasionally missed an issue altogether. This is not acceptable, and we understand how disappointing it is.
We will always credit your account for any issue that does not arrive. If the delays continue, please email feedback@radiotimes.com so we can look into this further.
I enjoyed reading the radio times but…
I enjoyed reading the radio times but the delivery is very unreliable. Last week it finally turned up on Saturday.
My mum has twice not received it until during the week it related to . It is quite hard to buy one in the shops by Saturday if you haven’t received it in the post. Customer service has extended the subscription where I have had to buy one when it reaches Saturday.
26. August 2026
Antwort von RADIO TIMES
Thank you for your kind comments about Radio Times. I’m sorry that delivery has been so unreliable, especially when the magazine is arriving on or after the Saturday it covers.
We understand how frustrating this is, particularly when copies are difficult to find in local shops at short notice. I’m pleased our Customer Service team has extended your subscription to account for the delayed issues, and I’m sorry you and your mum have experienced these problems. We would most large supermarkets do have enough copies but we will note this.
Antwort von RADIO TIMES
Thank you - and useful for the rest of the week too!
As good as it always was !!!
I bought a subscription for my mother who is in a care home and she really enjoys the weekly magazine !!!
All the TV & Radio with interesting articles too ...
It suits her perfectly.
Much better than a newspaper ...
26. August 2026
Antwort von RADIO TIMES
Thank you for your review and that is really good to know that we bring such joy each week. We love putting it together too.
little interest
Obviously lets you know what's on for quite a lot of channels which is its main purpose but I have little interest in the subjects or people the magazine concentrates on.
26. August 2026
Antwort von RADIO TIMES
Thank you for your feedback. We’re proud of the breadth of our listings, which cover national and nations’ radio, local English radio, the World Service and streaming services. We also hope our features and interviews offer a little extra insight into the programmes we recommend.
Pretty much everything good
Pretty much everything good; sometimes Radio Times goes astray in the post.
26. August 2026
Antwort von RADIO TIMES
Thank you. I am sorry if copies do not turn up though we are pleased you enjoy the magazine when it does.
Third week running no Radio Times by…
Third week running no Radio Times by Saturday morning. Waste of a subscription, could buy magazine locally.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
I’m very sorry that your Radio Times has not arrived for the third week in a row. I understand why you feel the subscription is no longer worthwhile when the magazine is not reaching you before the listings begin.
Although copies are dispatched on time, ongoing local postal delays are affecting some areas. I hope you have contacted us about the missed issues as we will always ensure your copies are extended on your subscription, and I’m sorry that our service has fallen short of expectations.
I think Radio Times is great and have…
I think Radio Times is great and have subscribed or years - BUT because of the Royal Mail issues I have not received the last two and probably wont get next weeks either. This is not a cheap subscription
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
Thank you for your long-standing support and for your kind comments about Radio Times. I’m very sorry that ongoing mailing delays have meant you have missed the last two issues, especially given the cost of the subscription.
Your copies are dispatched on time, but local postal disruption is unfortunately affecting deliveries in some areas. We understand that this is particularly frustrating with a time-sensitive magazine. We will always ensure your account is credited for the missed issues, and we hope the postal service improves soon.
Great magazine when it arrives
Great magazine when it arrives. Not delivered AGAIN this week.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von RADIO TIMES
thank you for your review. I am sorry that your copy has not arrived. Be sure to contact our customer service - www.radiotimes.com/contact-us and the HELP button to ensure you get an extension on your subscription.
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