Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agent... Mehr ansehen
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Das sagen Bewerter
Sadly I have had to cancel my subscription. I took advantage of the 10 for £10. offer, hoping I would be able to read cover to cover like I did before I was registered SSI. unfortunately the large e... Mehr ansehen
Very good service, Radio Times came every Tuesday but sadly the postal service let us all down with Radio Times gradually arriving later and later, until this week it did not arrive until Friday. At t... Mehr ansehen
I have a subscription with Radio Times and so far 3 of the magazines I've paid for have not arrived in time. I have cancelled my subscription from October, and have been told that I can only be refund... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Kontaktinformationen
Vineyard House, 44 Brook Green, W6 7BT, London, Vereinigtes Königreich
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
2,9
Akzeptabel
335 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Efficient and professional.
2. September 2026
Antwort von RADIO TIMES
Thank you. Our teams go to great lengths to ensure all the detail is correct before we go to press. That's over 18,000 listings a week...
Too many references to soaps and stars
Too many references to soaps and stars
Delivery not always on time.
2. September 2026
Antwort von RADIO TIMES
Thank you for your feedback. We’re sorry that the coverage of soaps and television personalities has not always suited your preferences. We aim to provide a broad mix of content for our diverse readership, but we understand that some features will appeal more than others. Every week is different.
We’re also sorry that your magazine has not always arrived on time. Copies are dispatched promptly, although delays can unfortunately occur within the postal service. We appreciate how frustrating this is and will continue to raise delivery concerns with our distribution partners.
Antwort von RADIO TIMES
Thank you Don. We do our best and the best is never enough so we will continue to make improvements where we can.
Timing is everything
The postal deliveries are erratic arriving on two occasions on the Saturday of the Radio Times calendar week. Makes planning one’s viewing a bit last minute and reduces the enjoyment of the magazine.
2. September 2026
Antwort von RADIO TIMES
We’re sorry that your copies have arrived as late as the Saturday of the listings week. We understand how disappointing this is, as it leaves little time to plan your viewing and reduces the enjoyment of the magazine.
Copies are dispatched in good time, but delays can unfortunately occur within the postal service. We appreciate your patience and will continue to raise these concerns with our distribution partners.
Radio Times is always interesting and…
Radio Times is always interesting and never dull.
2. September 2026
Antwort von RADIO TIMES
That’s great to hear, Janet. We agree that it’s the wide range of features that makes Radio Times so distinctive, alongside our comprehensive listings, which provide useful viewing information throughout the whole week.
Informative
Informative. A good read. Interesting articles. I like the comments page .
2. September 2026
Antwort von RADIO TIMES
Thank you, Susan. Our Feedback page is one of the most-loved features in the magazine, and it is made possible by our readers. We’re delighted that you find the magazine such an interesting and enjoyable read.
Antwort von RADIO TIMES
Thank you Anne. That is good to know that you are getting copies reliably and glad you like our coverage of the programmes listings and the people behind the programmes.
It saves me from having to rem
It saves me from having to remember to buy R T before the shops sell out
2. September 2026
Antwort von RADIO TIMES
Thank you Daphne. That is definitely a reason to have RadioTimes delivered.
Delivered early in the week
Delivered early in the week, interesting articles, easy to find what I want.
25. August 2026
Antwort von RADIO TIMES
Thank you Jenny. That is great news and we are pleased to hear that.
My radio times is always good to read…
My radio times is always good to read as there's always something interesting that it contains that other Mags don't.the radio section is the best
27. August 2026
Antwort von RADIO TIMES
Thank you for your review and we are so pleased that you enjoy the radio section particularly. We don't feel there is any other publication that does radio in quite so much detail so it is most appreciated.
Antwort von RADIO TIMES
Thank you for taking the trouble to review. We go to a lot of trouble to ensure our information in listings is correct we are glad it is appreciated.
The Radio Times is delivered on time…
The Radio Times is delivered on time every Tuesday
25. August 2026
Antwort von RADIO TIMES
Thank you and that is reassuring to know. Long may it continue.
Almost perfect delivery record.
Almost perfect delivery record.
Quickly dealt with problems.
27. August 2026
Antwort von RADIO TIMES
Thank you for taking the time to write a review. That is great to know.
Antwort von RADIO TIMES
Thank you Chris. That is great to know!
Lots of interesting clips to read
Lots of interesting clips to read, well laid out.The £10 subscription for 10 copies is a bargain, gives me a chance to see if I want to carry on subscribing.
25. August 2026
Antwort von RADIO TIMES
Thank you for your lovely feedback. We’re delighted that you’re enjoying the layout and variety of articles, and that the £10 introductory offer gives you a good opportunity to try Radio Times. We hope you enjoy all ten issues!
Will it ever arrive?
You pay in advance for a years worth of magazines but the majority do not arrive before the listings start. Need to find another delivery company.
26. August 2026
Antwort von RADIO TIMES
I’m sorry that your copies are not arriving before the listings begin. We understand how frustrating this is, particularly when the subscription is paid for in advance.
We will always extend your subscription or credit your account for any missed issues. We have explored alternative delivery services, but there is currently no reliable nationwide option; changing provider would also substantially increase subscription costs. We’re sorry that we cannot offer a better solution at present.
Helpful customer service who answered…
Helpful customer service who answered my query and set up my subscription quickly.
25. August 2026
Antwort von RADIO TIMES
Thank you Linda for taking the time to let us know and I will ensure our team get to see this too.
No delivery this week
No delivery this week. Subscription should have carried on after the offer ended. Once again disappointed with Radio times admin
26. August 2026
Antwort von RADIO TIMES
Our apologies. It seems that the new subscription did not start until later and thus there was a "continuity" gap in those weeks in between. I will ensure that you start getting copies from next week (Week 37).
Antwort von RADIO TIMES
Thank you for your kind feedback. We understand that the subscription price may not suit everyone. We do offer a range of promotional offers, and subscriptions can be paid for over three, six or twelve months, giving you some flexibility. Always get in touch with our Customer services and they should be able to help.
I can't fault the Radio Times
I can't fault the Radio Times. A very enjoyable read , excellent program information. It's a pity I could not give the post office any stars - this week's edition arrived four days late ( Tuesday late pm) along with next week's. Not your fault, I just find it extremely annoying. Anyway, RT people keep up the excellent work.
26. August 2026
Antwort von RADIO TIMES
Thank you so much for your lovely feedback. We’re delighted that you continue to enjoy Radio Times and find the programme information useful.
I’m sorry that this week’s issue arrived so late, particularly when it turned up alongside the next edition. We completely understand how frustrating that must be, but we really appreciate your kind words and continued support.I have ensured an extension has been added for your late issue delivery.
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