QuestGates Bewertungen 

Quest gates were contacted by my insurance company after my report of an oil leak. It was a worrying time for me but my initial chat to Sue helped ease my concerns and throughout the whole process Sue was always available to answer any questions I had.
The work was done by SEED, they were very helpful, making a very difficult time much easier for me. Abi and Amy were responsible for analysing the soil etc. and did their job most professionally in very cold and wet conditions. Gaz and Ollie worked so hard in extremely difficult conditions and never complained. Each day the site was left clean and tidy, ready for the next days work. I can highly recommend them all, everyone kept me up to date with whatever they were doing in a pleasant, friendly and polite way. I didn’t have to worry about anything, it was all organised for me. Many thanks to you all.

House was flooded QuestGate were very fair with the initial assessment the companies provided to assess the damage and then repair it were very good
My mother had to go into respite whilst the works were completed this was all covered by the insurer the assessors were difficult to contact initially but this improved as the works continued overall I would say I was happy with the service provided and would recommend Questgate

This company it’s a legit scam, they just destroy people lives!

I have dealt with Questgates for many, many years in my role as a Claims Manager. They always strive to do the best by my clients. They communicate throughout in a timely manner - which is rare for a large firm of loss adjusters. They are quick to set up claims, attend site & report back to insurers. They truly do stand out against their competitors for all of the above reasons. I recommend them on every claim I can and will continue to do so. 10 out of 10 from me!

The staff were very knowledgeable and helpful.
They went the extra mile to get the claim settled aimicably

As soon as my insurer transferred me to QuestGates loss adjusters following a leak claim, everything with my claim then ran smoothly. Serena Durante was my contact, she was efficient, professional and clear. Settling my claim in a timely, seamless manner.

I must express my sincere appreciation for the exceptional work completed by Quest Gates at my property. From start to finish, their professionalism and attention to detail were evident, and I haven’t encountered any issues since their intervention. The team was not only skilled but also genuinely committed to ensuring my satisfaction throughout the process. I’d particularly like to commend Mr. Jason and Mr. Jonathan for their outstanding service; their expertise and friendly demeanor made the entire experience seamless and enjoyable.

We lost our roof attic and a bedroom ceiling, due to fire next door. From our first call until completion, every person involved from Admin Team's, Loss Adjuster, scaffolders, Roofers, Electricians, Plasterers, Decorators, Wood sanitisers, we're all professional, respecful and hard working people. A truly remarkable team of workers. They put our house back together. They eased our stress. We are grateful and thank each and every one of them.

Absolutely rubbish company - they promised the earth and gave gutter service. All I can say is you have more chance of the heavens helping then these pathetic individuals. Over 2 months waiting and f all done

Good communication. Regular updates on a complex claim from 29th January 2025 to 18th December 2025

Caroline Tate from QuestGate was assigned to my insurance claim. I can’t praise her enough as she guided me through a very stressful time, she was very knowledgeable and very easy to deal with, I was really impressed by how quickly she got back to me with answers to any questions I asked. Super efficient and well mannered on email and phone.

Great service from Georgia Mortlock of QuestGates, very efficient and easy to communicate with.

Fast efficient service and follow up. Couldn't fault the service from James Joslin

Fantastic service throughout, emails and phone calls dealt with immediately. So helpful in every aspect.

Very straight forward and helpful. Communicated well and got the claim settled efficiently and helped me to get my kitchen fixed in time for Christmas

Really creepy lost adjuster lingered too long in my bedroom. Felt really awkward.

Julie at QuestGate has been great; she is very helpful, calm and professional. Although we are still at the start of the journey with our insurance subsidence claims and the works required I have full confidence that Julie will continue to provide high quality support and assistance

QUESTGATE handled this whole subsidence with professionalism and compassion. The 2 firms chosen OPTERA for the external and NOVATE for the internal works, were excellent. All men hard working, respectful and not too much imposing on my ‘personal space’ it was a huge job that had to be dealt with.
Julie in the office kept in touch with me throughout and kept me in the loop as to everything that was going on - which helped me no end.