Thank you for a great technical support team, we dont use Pyronix very often but when we do Tech support are always great to deal with.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... Mehr ansehen
Unternehmen hat geantwortet
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... Mehr ansehen
Unternehmen hat geantwortet
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
Kontaktinformationen
Braithwell Way, S66 8QY, Rotherham, Vereinigtes Königreich
- 01709 700 100
- www.marketing.com
- www.pyronix.com
4,7
Hervorragend
456 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely brilliant support!!
Absolutely brilliant support from everyone I have spoken to. Nothing is any trouble and as a show of support for Pyronix I will only install there intruder alarms or give up the work.
Excellent supplier and support.
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Keith,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Absolutely superb
Absolutely superb, polite, knowledgeable and respectful, Texecom could take a lot of pointers from you guys, thanks for your help.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Dave,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Great support on older equipment
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue after Power cycling the system for 2 minutes.System operated all ok thereafter, thankyou.
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Christopher,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Juat taiked to Ryan,very…
Juat taiked to Ryan,very helpfull,knowledgable and freindly.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Jason,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Ryan👍
Really great support from the team,
Really great support from the team,
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi David,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Great service from start to finish
Great service from start to finish, technical were there to help and solved our problems in minutes.
You should not be disappointed with these guys…
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Wouldn't buy again.
Wouldn't buy again.
System is clunky and connection to the cloud hit and miss
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Peter, we are sorry to hear this. Would you be able to provide us with further details on the issues you have been experiencing? Please send this across to customer.support@pyronix.com and we can look into this further.
Speaking to a competent person
Speaking to a competent person. who made it simple
to understand.
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Support Team 👍
e guy's from…
Outstanding experience the guy's from technical support were really helpful and got me through the problem straight away.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Mark,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Ryan in Technical was phenomenal
Ryan in Technical was phenomenal. Complicated relay issue issue for access control, worked thorough patiently and methodically and working like a dream!
Thanks for all you guys do. Merry Xmas from iNVICTUS
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Robert,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Ryan👍
Have contacted Pyronix several times
As a new consumer of these products have needed to contact Pyronix several times and on each occasion, they have always been very courteous, patient and knowledgeable. I would highly recommend their products and their technical advice is always sound.
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi, Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Phoned Tec support for advice on…
Phoned Tec support for advice on enforcer wireless connectivity! Fantastic advice and sorted problem quickly!
20. November 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Chris,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Great product and the technical help…
Great product and the technical help lines is by far the most knowledgeable in the industry. The after sales is 10/10
11. November 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Christopher,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
On the odd occasion I have to contact…
On the odd occasion I have to contact the help line have found the response is always great very helpful
and polite ,they speak to you courteously and talk you through what they are doing to resolve the issue.
Never afraid to ask the technicians for there help.
Thank you all
Alan(AB alarms)
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Alan,
Thank you for the review. It is great to hear positive comments about your experience. As the rating does not reflect this, is there anything we can help with? Hope to hear from you soon.
I have had nothing but trouble with my…
I have had nothing but trouble with my Enforcer alarm the installer is no longer trading & the 6 telephone numbers I got online all say this number does not reply.I have a problem now that I am told is very difficult to correct and Pyronix seem impossible to contact.Should have gone to a reliable Company
5. November 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Brian,
We are sorry to hear this. As per our conversation via email the issue appears to have been resolved. If not, please let us know if we can provide further assistance.
I have used many different security…
I have used many different security system manufacturers over the years however Pyronix products, aftercare, tech support and product training are second to none. From the on-line tutorials to the friendliness and knowledge of the Helpdesk staff, Pyronix do seem to genuinely care for their customers.
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Ritch,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Team 👍
I have this professionally installed…
I have this professionally installed for last couple of weeks and so far so good great system
I would think it’s all in the installation/installer
5. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi Jamie,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! 👍
Informative and perfect for installers…
Informative and perfect for installers who are strapped for time.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Great Tech Support from PYRONIX 10/10
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Tech Support Engineer Julian was bang…
Tech Support Engineer Julian was bang on……Top Man
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Pyronix
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Julian👍
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