Psymplicity went through a shocking period about 18months ago when the admin was a shambles. Nothing worked! They have absolutely turned it around and it is all back on track. Very happy with the serv... Mehr ansehen
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Psymplicity went through a shocking period about 18months ago when the admin was a shambles. Nothing worked! They have absolutely turned it around and it is all back on track. Very happy with the serv... Mehr ansehen
Unternehmen hat geantwortet
Dr Beider listens and values my feelings and opinions and explains stuff clearly. Admin always reply quickly, help, are friendly and caring too. I feel privileged to have found your clinic and have... Mehr ansehen
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I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... Mehr ansehen
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At appointments I’ve been met with compassion, care, and the clinician I’ve had recently - she has taken the time to really understand my symptoms as opposed to me feeling like I’m just being push... Mehr ansehen
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At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey
137-139 Brent Street, NW4 4DJ, London, Vereinigtes Königreich
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The psychologist I spoke with was friendly, calming and efficient. He made me feel at ease talking about things and ultimately gave me a helpful diagnosis

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Wonderful team! Thank you for the excellent care and friendly service. Everyone, from the doctor to the admin staff, was equally helpful and went above and beyond. Top-notch experience all around - Thank you!

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We are an existing patient. Easy to request and pay for repeat prescriptions. As.long as you can input the info they need, as easy as pie.

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The care provided was efficient and effective. The manner it was delivered in was kind and helpful. Bespoke care was given with much thought and compassion.

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About 6-12 months ago they were a disaster and very frustrating with their communication. THey appear to have settled and sorted their sh*t out and are back on track to being a reliable service provider. Don't get me wrong I have never had reason to question their clinical care. I see Dr Dein and she is fab!

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Katrina, highly impressed me with how she handled my appointment. She immediately knew who I was even though I hadn't spoken to them in a while and efficiently dealt with the booking. Very customer focused, friendly and efficient. We need more Katrina's please!

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We had a meeting with Dr Khan scheduled for 8:30pm. We waited 40 minutes for him to join the zoom meeting and he never showed. I am disgusted that nobody had the decency to call us to let us know the meeting wasn’t going to happen. I spoke to the manager this morning who informed me of a Zoom outage which is why the appointment didn’t happen. I understand these things happen sometimes but could the doctor himself not call us to let us know. £600 for one appointment that my sister was extremely anxious about and spent all day worrying about it. I will not be using this company going forward.

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Outstanding care and efficiency from Psymplicty. thank you

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Quick to respond to enquiries. Admin staff very helpful. Medical staff empathetic and supportive.

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Psymplicity has its strengths, like efficient assessments and supportive admin staff. However, communication issues with the psychiatrist caused frustration during a critical time, leaving me without medication. While some experiences were positive, the lack of timely responses and attention to patient needs is disappointing. Mixed feelings overall—great potential but room for improvement.

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Doctor Jeremy Beider is fantastic.
If you have a query they go out of their way to help you.
Everyone is very friendly and eager to give a good service.
Expectations are always set and you feel very looked after.
I highly recommend this health care provider.
There were a few issues with the company last year and I must say through very testing and difficult times for the staff, they still made sure to prioritise and did all they could to reassure and help.
The turn around since then had been exceptional. I'm glad I stayed with them throughout it all.

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Care more than the NHS do. Never had a problem getting an appointment or prescription. Finally got a diagnosis and put on the correct medication at last.

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I have always received such great care from my DR and the wide range of appointment times really help me with my busy schedule

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Dealing with Psymplicity has become a good experience, they have come a long way in the last 6-9 months. Their customer service is excellent and my Doctor is wonderful. I was didn't hesitate to recommend Psymplicity.

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We felt listened too which isn’t always easy when its virtual. My son felt comfortable talking to his paediatrician which again can be hard when not in person.

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I joined a fantastic webinar by Psymplicity - "Anxiety in Love" - the content was insightful and it was delivered in a structured and clear way. I will definitely sign up for more webinars from Psymplicity!

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I've had such a positive experience with my doctor and his team, and I wanted to share it. What truly sets my doctor apart is his genuine understanding of how my personal life can significantly impact my mental health. He takes the time to listen and really hear me, and he validates my experiences. This makes a world of difference in my treatment.
When I've needed adjustments to my prescription schedule, whether monthly or bi-monthly, he's always been incredibly sympathetic and trusting. He treats me with respect and dignity, acknowledging me as a human being navigating mental health challenges, rather than just a patient file. This stands in stark contrast to some online psychiatric services I've encountered, where I've felt hesitant and judged.
Beyond my doctor's care, I honestly don't know what I would do without the administrative team. They are absolutely incredible! Their efficiency and dedication are truly remarkable. The teamwork they display is evident in how seamlessly they handle every request, even last-minute ones.
They've been a tremendous support, helping me with every task, no matter how big or small. They are a vital part of my positive experience at this practice, and I'm so grateful for their hard work and compassion.

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I'm the guardian of a 14-year-old girl who came to the UK to study 3 years ago, and I have attended the appointment with her and her mum with Dr Resham Abbasi. We had a very thorough session and Dr Abbasi is highly professional and attentive and was able to understand the issues she was facing as an international student from a different cultural background, which is very important for the family. She was able to give an accurate assessment of the child's situation and her recommendations were helpful and valued by the family. Overall, the family was grateful for the patience and kind support from Dr Abbasi and would highly recommend her for international families.

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My experience with Psymplicity has been outstanding. The clinician was exceptionally knowledgeable and experienced, creating a safe, supportive environment where I felt comfortable sharing my concerns. Their attentive, empathetic listening made me feel truly heard and understood, which was incredibly reassuring. This compassionate approach helped address my issues with genuine care, leading to an effective treatment plan tailored to my needs. The admin team was also efficient and responsive, ensuring a smooth, stress-free process from start to finish. I’m extremely satisfied with the care I received and would highly recommend their services.

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I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well.
I've had the same doctor through diagnosis and starting medication. He answers emails and I feel he knows me personally. I am still waiting on NHS services to take over my consultant level care and I'm glad the private provider I chose has turned out to be reliable and efficient as I'm still having to pay for reviews.

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